2002 Volkswagen Jetta Gls on 2040-cars

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J.D. Power customer survey of dealers counts Cadillac, Buick as big winners

Cadillac and Buick have taken the trophies in J.D. Power's latest Customer Service Index Study examining satisfaction with dealer service. Surveying more than 90,000 owners and lessees of 2009-2013 model-year cars, the study found that those with pre-paid maintenance packages were ten percent more likely to buy their next car from the same brand.
Dealer satisfaction scores have improved overall, Cadillac nabbed the luxury segment ahead of Audi and Lexus, taking the crown that Lexus held last year. Buick keeps the mass-market dealer satisfaction win in the family, finishing ahead of Volkswagen and last year's winner GMC. The study also found that service department use of tablets increased customer satisfaction, as did "best practices" like "providing helpful advice." Who knew?
You can find details on those and more findings in the press release below.

Volkswagen Golf R 400 Concept still makes us swoon

We know, we know – this hot little guy isn't really new or anything. Volkswagen first rolled out the Golf R 400 concept in Beijing earlier this year, and since its debut, we've heard rumors that the German automaker might-perhaps-maybe-hopefully build the thing. Its showing here in Los Angeles simply marks the first time it's debuting in America, and honestly, we can't get enough. So here it is, again. Hello, Golf R 400 – we love you. And what's not to love? What starts as a normal Golf R gets better with a more aggressive appearance, big wheels, some tasteful neon yellow accents, and a whole mess of power. The original concept packed 395 horsepower from an overblown 2.0-liter turbo-four, though the most recent reports suggest a production version could produce over 400 hp. To keep it all in line, the concept has all-wheel drive. And inside, it's the same functional, comfortable Golf we've always loved. There's nothing left to say, really. We love this car, and you should, too. Check it out in the gallery above.

VW Jetta GLI, Peugeot 505 are MotorWeek's 1986 Euro sport sedan alternatives

Video reviews have become a mainstay of automotive journalism, but long before every publication turned on its video cameras and started uploading to YouTube, there was one program that was blazing the trail. That, of course, was MotorWeek, the television car program produced by Maryland Public Television and hosted by the inimitable John Davis. The program first aired back in 1981, and after more than three decades in the business, it's got a considerable archive of old episodes to unearth. In this latest gem recovered from the MotorWeek back catalog, the program pitted two European sports sedans against each other: a Volkswagen Jetta GLI and a Peugeot 505 Turbo. That's right: back in the 1980s, Peugeot was still competing in the US marketplace. The forced-induction 505 may not have been enough to keep the French automaker in American showrooms, but it was enough to stand up against the VW. Which one won MotorWeek's favor? You'll just have to watch the six-minute clip to find out. News Source: MotorWeek via YouTube Volkswagen Peugeot Economy Cars Performance Videos Sedan vw jetta gli