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Recharge Wrap-up: Smart Fortwo engine fires, Tesla finalist for Extole Advocacy and Customer Experience award

NHTSA has launched a preliminary investigation into complaints of Smart Fortwo engine fires. So far, the agency has received eight complaints about the rear engine compartment catching fire in model year 2008 and 2009 Fortwos and quickly engulfing the car. Six of the fires occurred while driving and were preceded by a check engine light. "The safety of our customers is our primary concern, and we are cooperating with NHTSA in its inquiry," says parent company Mercedes-Benz. "We are not aware of any injuries related to this inquiry." Read more from Automotive News. Volkswagen will pay $1.6 billion (US) in Canada as part of a settlement of its diesel emissions scandal. The funds will be used to fix or buy back some 105,000 affected cars, compensate owners between $3,815 and $4,451 above the buyback price, and pay a $11.2 million civil fine. So far, VW has agreed to spend over $18 billion in North America in connection with its diesel emissions cheating, and is expected to settle on a resolution of its 3.0-liter diesel vehicles in the US soon. Read more at Hybrid Cars, or from Automotive News. Tesla is one of three finalists for the Extole Advocacy and Customer Experience Award. The award recognizes companies that turn customers into brand advocates through referral programs. In Tesla's current program, customers who buy a car using a referral link get $1,000 off the price of their car, while referring owners are awarded prizes including a signed Powerwall 2 and invitations to unveiling events. Referring owners are also entered into a drawing to win a Model S or Model X. "With a disdain for paid advertising, Tesla Motors is leading the trend of reaching new customers through existing ones," says Extole. The other finalists are Hanna Andersson and Ulta Beauty. Read more at Teslarati. Related Gallery Review: 2009 Smart ForTwo View 20 Photos News Source: Automotive News, Hybrid Cars, Automotive News, TeslaratiImage Credit: Copyright 2016 Sebastian Blanco / AOL Government/Legal Green smart Tesla Volkswagen Green Automakers Safety Diesel Vehicles Electric recharge wrapup

BMW tops Consumer Reports 2023 Brand Report Card

Feels like we wrote about Consumer Reports' 2022 Brand Report Car and 10 Top Picks a few weeks ago, but it was last April. So the mag is back with a ranked roster of 32 brands and 10 vehicles in four categories for your debating pleasure. Starting with the brands, last year's top three were Subaru, Mazda and BMW. This year, the Munich crew climbed two spots to win the prize thanks to "Superb road test scores and solid results in CR’s reliability and owner satisfaction surveys." Subaru narrowly fell to second, maintaining its four-year run in the top three. Mini, eighth last year, jumped five spots to get the last step on the podium. The rest of the top 10 were Lexus (up one spot from last year), Honda (down one spot from last year), Toyota (up three), Genesis (up 12), Mazda (down six), Audi (down three) and Kia (up eight). The magazine and testing outfit says its Brand Report Card "[reveals] which automakers are producing the most well-performing, safe, and reliable vehicles based on CRÂ’s independent testing and member surveys," and that "Brands that rise to the top tend to have the most consistent performance across their model lineups." Last year's top 10 had six automakers from Japan, three from Germany (giving Mini credit for England), none from the U.S. or South Korea, and five luxury brands. This year's list counts five makes from Japan, two from Germany because Porsche fell out of the top ten, two from South Korea, still none from the U.S., and four luxury brands. Buick again ranked as the best domestic, dropping to 12th after being 11th last year. The big mover was Lincoln, its 10-place jump up to 16th attributed to better reliability from the Corsair and Nautilus. Tesla's improved overall reliability saw it climb six spots to 17th. Dodge climbed one spot to 15th. Jeep got out of the penalty box in last to come second-to-last. Land Rover fell three places into the penalty spot.  CR's top 10 vehicle models The 10 Top Picks list is practically a new list. Only two holdovers made it to 2023, those being the Subaru Forester and Kia Telluride.

Tesla driver blames 'new car smell' in fatal cyclist crash

According to the accident report compiled by the California Highway Patrol, 63-year-old driver Navindra Kumar Jain fell asleep at the wheel while driving northbound on Highway 1 in Santa Cruz, crossed into the oncoming, southbound lane, crested a small hill and then while doing 55 miles per hour hit a southbound cyclist who was riding on the shoulder. The cyclist, Joshua Alper, died at the scene. Jain was driving a Tesla Model S he had bought ten days earlier and said that the intense new-car smell - which he attempted to counter with a baking-soda scented air freshener - caused him to fall asleep.
The accident happened in November, and after a three-month investigation the Santa Cruz district attorney has decided to charge Jain with "misdemeanor vehicular manslaughter." As you could guess, there are still plenty of unresolved issues. Jain has said he "fell asleep" and there was nothing mechanically wrong with the car he had bought ten days before the incident. His attorney, however, says "he passed out while driving and still does not know what caused the accident," and that the Tesla "and all its component parts" must be thoroughly tested. The CHP tore the Tesla apart, standard practice in manslaughter cases, and, not having found anything amiss, declared the driver at fault. Observers, and especially cyclists, want to know why Jain was only charged with a misdemeanor, and why he hasn't yet been arrested. Some might ask why he didn't just roll down a window.
It will take the courts to decide - that's "courts," plural. In addition to the criminal case, Alper's family is suing Jain and Tesla, appearing to cover its bases with the new-car-smell defense by accusing the Model S of being "defective and unreasonably dangerous when used in a normal, intended and foreseeable manner." That seems like a stretch to us, but it's not like bizarre defenses haven't ever swayed a sentencing before. No matter the verdict in the criminal or civil cases, though, with Joshua Alper gone, nobody wins.