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Tesla Model S drivers claim first cross-country trip on Supercharger power

It's not like most Tesla Model S owners are hard-pressed for cash, but it's still got to be nice to know they can get across the country in their all-electric luxury hatchbacks for free. Father-daughter team John and Jill (no last names given) just finished what's being called the first coast-to-coast Model S trip powered completely by the company's Supercharger network. Tesla just completed installing the Superchargers and CEO Elon Musk tweeted just yesterday that the network was energized. The company unveiled its first Supercharger in September 2012, and Musk says he will finally take his long-promised Model S family road trip this spring. But now someone's beat him to the headlines. The pioneering duo finished its New York-to-Los Angeles trip January 25, logging about 3,600 miles in the process. Additional miles were required since father John started his trip in Kentucky before picking up daughter Jill in New York. Tesla says it has 71 free North American Superchargers and that its network is reachable by about 80 percent of the continent's population. The important number that makes that possible is that the 85-kWh version of the Model S can go 265 miles on a single charge. WIRED says John and Jill hit up 28 Superchargers over the course of a week. Naturally, fellow Tesla owners who posted on a rather long forum thread describing the trip were enthused, effusively comparing the team to Lewis and Clark. The news could spur more sales to the California-based automaker, which finished last year with a flourish of sorts. Tesla sold about 6,900 units of the Model S in October, November and December, beating the company's own target and making the Model S the country's best-selling plug-in vehicle for the fourth quarter.

Mystery shoppers love Infiniti, hate Tesla

Infiniti, followed by Lexus tied with Mercedes-Benz took the top two spots for best sales experience according to mystery shoppers from the latest Pied Piper Prospect Satisfaction Index, while EV manufacturer Tesla recorded the lowest overall score. Not surprisingly, premium brands dominated the top ranks. Including the three already mentioned, luxury brands occupied seven of the top ten spots and included Audi, BMW, Porsche, and the only American brand to crack the upper echelon, Cadillac. Toyota, Volkswagen, and Nissan rounded out the first ten positions. The news for domestic automakers isn't good. Aside from Caddy, the only other star-spangled automaker to score above the industry average is Chrysler. The rest of FCA, most of GM, and all of Ford fell below the line. But Pied Piper's mystery shoppers handed Tesla the biggest walloping – the company is ten full points below the next lowest brand, Volvo, and its score of 86 is 17 below the average of 103. It's baffling, considering the company's touted direct-sales model. "Tesla leaves me scratching my head," Fred O'Hagan, Pied Piper's president and CEO, told Wards Auto. "They own all of their stores, so you would think each one would be doing the same thing. But they're not. Tesla is consistent in its inconsistencies." O'Hagan added that there's a "huge variation" in Tesla's store-to-store effectiveness, and that in some cases, shoppers found showroom workers that acted more like "museum curators," Wards Auto reports. It might be popular to call Tesla the Apple of the car world, but based on Pied Piper's work, the brand has a long way to go to emulate the uniform shopping experience of an Apple Store. The news might be bad for Tesla, but even for the brands that scored below average, there's cause for celebration. Only Tesla and Mini lost points in this year's rankings, and only Mercedes and Lincoln held steady. Every other brand, including Infiniti, which topped the index for the first time, gained at least one point. The biggest improvements belong to Porsche, Land Rover, and Mitsubishi, which all jumped five points. Pied Piper's annual Prospect Satisfaction Index uses mystery shoppers – over 6,100 this year – from across the country to assess dealers and generate rankings from over 50 individual factors. News Source: Pied Piper via WardsAuto Green Audi BMW Cadillac Chrysler Infiniti Lexus Mercedes-Benz Nissan Tesla Toyota Car Buying Car Dealers study

Recharge Wrap-up: Tesla's usable battery capacity uncovered, Opel Ampera-e costlier than BMW i3 in Norway

Tesla hacker Jason Hughes has uncovered the actual usable capacity of Tesla's batteries. While total capacity is used in the branding of the various versions of the Model S and Model X, the usable capacity is usually less than the "75" or "90" on the badge suggests. The outlier is the Model S 60 and 60D, and Model X 60D, which use the same battery pack as the 75 versions. They have 62.4 usable kWh, and a paid upgrade unlocks another 10.2 kWh in usable capacity for a total of 72.6 kWh – not 75 – plus a top speed of 140 mph. Hughes gathered the data from Tesla's Battery Management System software, and made a list of usable capacity for each model. Read more at Electrek. Opel has priced the Ampera-e higher than the BMW i3 and Nissan Leaf in Norway. In its first European market, the overseas sibling to the Chevrolet Bolt will start at 299,900 kroner (about $34,585). The i3 starts at 267,500 kroner ($30,850), while the Leaf costs 204,990 kroner ($23,640). Opel is launching the Ampera-e first in countries with more EV infrastructure. The automaker says the car's pricing in Norway is unique because of the country's EV incentives and market conditions, and that one shouldn't extrapolate Norway's price to other markets. Read more at Automotive News Europe. Renault has placed Gilles Normand in charge of its EV unit. After holding important roles at both Renault and Nissan, Normand will lead the French automaker's electric car business as it prepares for a period of accelerated growth. Renault enjoys a 25 percent market share of EVs in Europe, selling more than 100,000 since 2012. "I am very motivated by this new strategic challenge at a time when the Global EV market is entering into a significant growth phase," says Normand, who steps into the role on January 1, 2017. "I look forward to working with the team to continue to drive our leadership in existing and new markets, and bring exciting EV vehicles to our customers." Read more from Automotive News Europe, or from Renault.