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Subaru suing CA dealership for alleged false customer surveys

Whenever you buy a new car from a dealer these days or sometimes even go in for service, you can expect to fill out a customer satisfaction survey at some point down the road. The responses are actually quite important to showrooms because automakers require the businesses to keep things at a certain level or face penalties. However, a Subaru dealer allegedly found a way to game that system, at least briefly, and now the Subaru of America has filed a lawsuit in US District Court for breach of contract. South Coast Subaru in Costa Mesa, CA, reportedly falsified 224 customer satisfaction questionnaires in 2014, according to Automotive News. The scheme wasn't that hard to figure out, though. All of the faked surveys were allegedly submitted through the IP address of an Acura showroom managed by the same dealer. Under normal circumstances when someone buys a Subaru, the dealer is supposed to collect the customer's email address and submit it to the automaker. However, South Coast allegedly presented false addresses, and then managers had employees fill the forms out during lunch. Subaru claimed in the suit that by doing this the dealer harmed the company's product reputation and its goodwill among customers. "Defendants prevented Subaru from discovering the actual customer satisfaction level of Subaru retail customers at South Coast Subaru by providing sham customer surveys to [Subaru]," the complaint said, according to Automotive News. Related Video:

Junkyard Gem: 1982 Subaru BRAT

Like the AMC Eagle, the Subaru BRAT was a big sales hit in Colorado, much more than in the rest of North America, and you still see plenty of examples of both vehicles on Colorado streets ... and in Colorado wrecking yards. Here's a 1982 BRAT with camper shell that made it to age 35 before being forcibly retired. Based on the Subaru Leone (which was sold in the United States as "The Subaru"), the BRAT was a lightweight, four-wheel-drive truck that could slog through mud and snow, but didn't slurp gas quite as hard as other 4WD trucks. They rusted instantly in the Midwest and Northeast, but held together pretty well in the West. This one has the "Twin-Halo" sunroof setup. How much power do you need in a pickup? In 1982, 72 horses, from this 1,781cc boxer-four engine, were enough for BRAT buyers. Subaru evaded paying the Chicken Tax on early BRATs by installing jumpseats in the bed, which (legally speaking) made the BRAT a four-seat passenger car; like most BRATs that end up in junkyards, the jumpseats are long gone from this one. Many personal-injury lawsuits later, the jumpseats were nixed and BRAT buyers had to pay the tax. Note the Subaru-owner-stereotype-defying bumper stickers on the back window. It's faded and bent and worn out, but will provide parts for the many BRATs (and Leones) still roaming Colorado streets and trails. This content is hosted by a third party. To view it, please update your privacy preferences. Manage Settings. In Australia, this truck was called the Brumby. Happy with the ride, Porky? This content is hosted by a third party. To view it, please update your privacy preferences. Manage Settings. In the United States, Ruth Gordon pitched the BRAT. Related Video: Featured Gallery Junked 1982 Subaru BRAT View 14 Photos Auto News Subaru Automotive History Truck subaru brat

The 2022 Subaru BRZ and Toyota GR 86 aftermarket upgrader's guide

When you own an enthusiast car, there are few events more nerve-wracking than the introduction of its successor. Should you upgrade? Is it worthwhile? What will it cost you to part out your mods and trade up? Well, there's good news for owners of the outgoing Scion FR-S, Toyota 86 and Subaru BRZ who are considering an upgrade: You might not have to start with a clean slate.  If you’re an owner (or even a casual fan) of the Subaru BRZ/Toyota 86 family of sports coupes, youÂ’re probably already aware that the 2022 models are more like aggressive overhauls than true, ground-up redesigns. Neither company really wants to put a spotlight on the fact that their coupes are a little less "all-new" and a little more "back and better than ever," but in our opinion, this is something Subaru and Toyota should embrace.  Why? In a word: continuity. Look no further than the NA (1989-1997) and NB (1999-2005) Mazda Miata. While they are regarded as distinct generations (the NA defined by its pop-up headlights and simpler lines; the NB by its fixed lamps and swoopier styling) and were offered with different equipment packages, the fundamental underlying chassis remained relatively unchanged. This meant that, in many cases at least, buyers could trade up to a new model but bring along some of their factory and aftermarket accessories because theyÂ’d still fit. The BRZ and GR 86 are meant to be fairly bare-bones vehicles, the idea being that they appeal to those who want limited frills at a low cost and those who prefer to view cars as canvases rather than finished masterpieces. A long-running platform makes an excellent candidate for the latter type of car buyer. So, what does that mean for the 2022 BRZ and GR 86? Well, let's break it down by whatÂ’s truly new, whatÂ’s kind-of-new, and whatÂ’s essentially carry-over, with some guidance from Subaru and Toyota engineers.  2022 Subaru BRZ blue action profile View 22 Photos Spankin' new LetÂ’s start with the obvious: the styling. Even if you can find older aftermarket appearance kits that will fit the new BRZ and GR 86 on paper, they probably wonÂ’t bolt up nicely to the new cars due to their sleek new exterior designs. Wings and spoilers might still bolt up, but donÂ’t count on it, and theyÂ’ll probably look disjointed at best anyway.