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Subaru suing CA dealership for alleged false customer surveys

Whenever you buy a new car from a dealer these days or sometimes even go in for service, you can expect to fill out a customer satisfaction survey at some point down the road. The responses are actually quite important to showrooms because automakers require the businesses to keep things at a certain level or face penalties. However, a Subaru dealer allegedly found a way to game that system, at least briefly, and now the Subaru of America has filed a lawsuit in US District Court for breach of contract. South Coast Subaru in Costa Mesa, CA, reportedly falsified 224 customer satisfaction questionnaires in 2014, according to Automotive News. The scheme wasn't that hard to figure out, though. All of the faked surveys were allegedly submitted through the IP address of an Acura showroom managed by the same dealer. Under normal circumstances when someone buys a Subaru, the dealer is supposed to collect the customer's email address and submit it to the automaker. However, South Coast allegedly presented false addresses, and then managers had employees fill the forms out during lunch. Subaru claimed in the suit that by doing this the dealer harmed the company's product reputation and its goodwill among customers. "Defendants prevented Subaru from discovering the actual customer satisfaction level of Subaru retail customers at South Coast Subaru by providing sham customer surveys to [Subaru]," the complaint said, according to Automotive News. Related Video:

Subaru builds 3 millionth car in America

Subaru announced August 1 that its Indiana factory completed the 3 millionth American-built Subaru, a Lapis Blue Pearl Outback. The company reached the milestone July 28. Subaru has been building cars at its factory in Lafayette, IN, since 1989. The factory opened as a joint venture with Isuzu, but Subaru eventually took full ownership. Subaru first built North American Legacy sedans and wagons at the factory, followed by the Outback, Baja, and Tribeca. Subaru plans to upgrade the Indiana facility to handle increased demand. The company will double capacity from 218,000 units to 436,000 by March 2019. Subaru will add Impreza production toward the end of the year, and begin production of a three-row crossover in 2018. Related Video:

2015 Subaru WRX leaks out ahead of debut [w/video]

The car you see above could, possibly, be the 2015 Subaru WRX, a car that isn't supposed to reach the public eye until next week's Los Angeles Auto Show. The leaked image has been circulating around the web, along with a brief teaser video of the new sports sedan (which you can see below).
The image, which AutoWeek reports may be (probably) a render, appeared on the Clubrz Facebook page, a Subaru fan group. It does fit somewhat with the teaser image we showed you yesterday, while featuring certain styling cues from the WRX Concept shown at the last New York Auto Show.
Now, we'd advise you take this with an appropriately sized grain of salt. We won't know for certain what the next WRX looks like until we're parked in an uncomfortable chair at the LA Convention Center. Still, take a look up top and let us know if the new WRX - which, we'll point out, has neither gold wheels, a big wing or World Rally Blue paint - fits with what you wanted to see. We've also got a very short teaser of the car that plays on the teaser image posted yesterday, which you can see by scrolling down.