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Subaru suing CA dealership for alleged false customer surveys

Whenever you buy a new car from a dealer these days or sometimes even go in for service, you can expect to fill out a customer satisfaction survey at some point down the road. The responses are actually quite important to showrooms because automakers require the businesses to keep things at a certain level or face penalties. However, a Subaru dealer allegedly found a way to game that system, at least briefly, and now the Subaru of America has filed a lawsuit in US District Court for breach of contract. South Coast Subaru in Costa Mesa, CA, reportedly falsified 224 customer satisfaction questionnaires in 2014, according to Automotive News. The scheme wasn't that hard to figure out, though. All of the faked surveys were allegedly submitted through the IP address of an Acura showroom managed by the same dealer. Under normal circumstances when someone buys a Subaru, the dealer is supposed to collect the customer's email address and submit it to the automaker. However, South Coast allegedly presented false addresses, and then managers had employees fill the forms out during lunch. Subaru claimed in the suit that by doing this the dealer harmed the company's product reputation and its goodwill among customers. "Defendants prevented Subaru from discovering the actual customer satisfaction level of Subaru retail customers at South Coast Subaru by providing sham customer surveys to [Subaru]," the complaint said, according to Automotive News. Related Video:

Evo shakes down Subaru WRX STI on Swedish tarmac

The Subaru WRX STI has never let anyone question its intentions. With a gaping hood scoop up front, massive rear wing at the back and often found with gold wheels spinning all four corners at the ground, there was never anything subtle about this Subaru. The latest 2015 version is made up of many new parts, but the formula certainly hasn't changed. Evo's Henry Catchpole aims to find if it all still jives together on some misty, Swedish backroads in a new video.
Surprisingly, the movie eschews Evo's standard shtick of big, smoky powerslides in favor of a legitimate review of the new STI. However, this isn't Consumer Reports. As the screenshot above implies, Catchpole isn't afraid to chuck the car around a little and put two wheels off the road all in the name of testing the severe sedan's limits. He just puts an equal amount of focus into how it actually drives.
Autoblog's Steven J. Ewing fell in love with the Subie when he did our First Drive. Does Catchpole concur? Scroll down to watch the STI snaking through Sweden and find out.

Refreshed 2015 Subaru Impreza priced from $18,195*

It was just a few weeks ago that Subaru unveiled its refreshed 2015 Impreza with refinements like a tweaked front fascia, upgraded infotainment system, standard rearview camera, slightly better fuel economy and other goodies. The Japanese automaker has finally decided to tell us what all of this new kit costs, and it actually hasn't increased too much over last year.
A base model 2015 Impreza 2.0i sets back buyers $18,195 for the four-door sedan or $18,695 for the five-door hatch (*not including $795 destination and delivery on all models). All of those prices are $300 more than the 2014 model year.
Moving up to the Premium trim requires $20,995 for the sedan or $21,495 for the five-door and adds 16-inch wheels, heated seats, heated mirrors and a windshield wiper de-icer. The Sport Premium pack, offered exclusively on the hatch, goes further with features like body-color side sills, 17-inch wheels, foglights, and more for $20,995 with the five-speed manual or $21,995 with the CVT.