2017 Ram 1500 Big Horn Crew Cab 4wd on 2040-cars

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Tesla leads and Infiniti bleeds in Consumer Reports' satisfaction survey

According to Consumer Reports, Tesla owners are more likely to rave about their vehicles than any other brand. And we're not surprised — Tesla has performed very well in past customer satisfaction surveys, despite the fact that the electric cars themselves tend to have more problems than most other automobiles. Second place went to Lincoln, which interestingly had a higher cumulative score than Tesla in individual category measurements like comfort and storage space. Ram, a truck-only brand, rounded out the top three. The consumer-focused magazine bases its owner satisfaction score on responses to a very simple question: Would you buy this exact car again? The higher percentage of owners who answer "definitely yes" to that question, the higher the satisfaction score. Further breakdowns are scored for other parts of the ownership experience, which is why brands that rank poorly in Consumer Reports' own reliability charts — like Tesla and Lincoln, for example — can still earn top marks for satisfaction. The lowest-ranked brands for satisfaction are Cadillac, Nissan and Infiniti. Interestingly, Cadillac performed better than average in Driving and Comfort and middle-of-the-road in the In-Car Electronics and Cabin Storage, but like most other brands, scored poorly in Value. In fact, only Subaru, Mazda and Volkswagen scored better than average in Value. Nissan and especially Infiniti earned comparatively low marks across the board to go along with the bottom-of-the-barrel satisfaction score. Here's the full list of automakers from Consumer Reports' satisfaction survey, ranked in order from best to worst: Tesla Lincoln Ram Chrysler Subaru Hyundai Porsche Dodge Mazda Toyota Kia Mini BMW Ford Audi Honda Volvo Volkswagen Lexus Jeep GMC Chevrolet Mercedes-Benz Buick Cadillac Nissan Infiniti It's worth diving into the individual category scores in addition to the official finishing order for a full look at the results. For instance, despite the fact that automakers like Lincoln and Ford use similar infotainment systems, their In-Car Electronics scores don't quite match up. Also, some automakers have full lineups with multiple cars, trucks and SUVs while others offer just a couple of nameplates. Head on over to Consumer Reports for all the details. Looking for a reliable car, truck or SUV? Check out the top 10 vehicles that owners keep the longest.

2019-20 Ram 2500 and 3500 trucks recalled for bed step that can fail

It hasn't even been a full month since Chrysler issued a recall for 425,588 Ram 1500s, 1500 Classics, and Jeep Compass vehicles due to faulty windshield wipers, yet Ram trucks are already back in the recall news roll. This time, Chrysler has recalled 2019-2020 Ram 2500 and Ram 3500 pickups that have an accessory bed step. NHTSA campaign No. 20V207000, published April 9, 2020, states that, "In certain side loading conditions, the bed step may unexpectedly fail while in use." More specifically, recall documents reveal that certain pressure could crack the the mounting bracket that holds the step in place. This potentially could cause injury.  In total, the recall affects 37,580 vehicles, and the report estimates 100% of those vehicles have the defect. Of the more than 35,000 affected, 25,822 of those are 2019-2020 Ram 2500 pickups, and 11,758 are Ram 3500 pickups.  To remedy the situation, Chrysler will replace all affected bed step support braces for free. Chrysler says it expects the recall to begin May 29, 2020.      Recalls RAM Truck RAM 2500 Ram 3500

2019 Ram 2500 Heavy Duty starts at just over $35,000

Pricing has been announced for the 2019 Ram Heavy Duty models, and they are barely more expensive than the old models. The 2019 Ram 2500 starts at $35,090, just $350 more than the outgoing version. The base 3500 model starts at $36,540, which is only $400 more than before. The chassis cab version starts at $36,445. This pricing keeps the new Ram close to the price of the current price leader, the Ford F-250, which starts at $34,745. Both 2500 and 3500 models come in at less than the current Chevy Silverado 2500HD's base price of $39,095. These prices will get you a Ram Heavy Duty with the standard 410-horsepower 6.4-liter gas-powered V8. For the entry-level Cummins diesel engine with 370 horsepower and 850 pound-feet of torque, you'll need to add $9,100. The high-output Cummins engine with 400 horsepower and 1,000 pound-feet of torque is naturally even more expensive at $11,795. Now we also know that full-size trucks can get pretty expensive, and the Ram Heavy Duty is no exception. The most expensive starting price is for the Ram 3500 Limited with the Mega Cab and four-wheel-drive, at $67,050. Adding the high-output Cummins engine would bring that to $78,845. We don't know what options will be available, but we wouldn't be surprised if that particular truck could crest $80,000 with a few extras. Related Video: