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Buyers resent low inventories, prices over MSRP, study says

Vehicle inventory low, vehicle transaction prices high, customers fretting … welcome, J.D. Power, to the era of supply and demand. In a recently published survey from one of the auto industryÂ’s top analytical firms, findings show that customers' satisfaction with vehicle purchases in the United States this year has dipped for the first time in 10 years. The 2022 U.S. Sales Satisfaction Index (SSI) Study found that overall sales satisfaction has dropped to 786 (on a 1,000-point scale) from 789 in 2021. In that year, higher than expected trade-in values softened the effect of new vehicle price increases. But in 2022, on top of trade-in prices shrinking, many dealers elected to charge more than the ManufacturerÂ’s Suggested Retail Price, a factor that did not sit well with buyers. “When dealers charge more than MSRP, particularly with long-term loyal customers, they risk a potential long-term negative effect on customer advocacy and service business," said Chris Sutton, vice president of automotive retail at J.D. Power. Satisfaction among buyers who paid more than sticker price is 757, while satisfaction among those who paid the sticker price or less is 850, the Power report said. The lack of dealership inventory was also a customer irritant, J.D. Power found, a point that automakers and their dealers may want to consider. Many have maintained, or considered maintaining, a smaller inventory in the wake of the pandemic, keeping costs down and driving more customers toward factory orders. Regarding those consumers shopping for electric vehicles, the survey said that more than a third of them “failed to get instruction on EV charging before they left the dealership, which notably affects satisfaction.” Said Sutton, “Salespeople donÂ’t need to show gas-powered vehicle buyers how to fill their tank, but they do need to show EV buyers how to charge their vehicle.” There are positives to the Power conclusions, however, especially for Alfa Romeo dealers. The Italian brand ranked highest in customer satisfaction among premium brands with a score of 833, with Porsche a very close second (831) and Lexus (819) third. Alfa is on something of a roll these days, with its compact Tonale crossover due for release in the spring, and a new sports car in the works. Meanwhile, in PowerÂ’s “mainstream brand”” segment, Buick ranked first with a score of 825, followed by Dodge (816) and Subaru (804), all performing higher than the industry average.

Porsche clinches 2015 FIA World Endurance Championship

There's still another round to go in the 2015 FIA World Endurance Championship. But regardless of what happens in Bahrain later this month, Porsche has already laid claim to the manufacturers' title for this year. That's how far ahead it is of the competition. The championship was sealed this weekend when the Porsche 919 Hybrid driven by Timo Bernhard, Mark Webber, and Brendon Hartley crossed the finish line at the 6 Hours of Shanghai in first place. That marked not only the fourth straight win for the trio, but the fourth one-two finish for Porsche and the fifth straight victory this season. That's pretty remarkable when you consider that Porsche only arrived in the series last year, and only serves to further sweeten the win it took at Le Mans this past June. This marks the first time since entering WEC that Porsche has taken the championship, which was claimed last year by Toyota and in the previous two years since the revival of the series by Audi. However Porsche, of course, is no stranger to the winner's circle in endurance racing, having taken 12 previous championships between 1964 and 1986. The victory in Shanghai also puts Bernhard, Webber, and Hartley in prime position to secure the drivers' championship. The trio currently sits in the lead ahead of Audi's Andre Lotterer, Marcel Fassler, and Benoit Treluyer. This despite the Porsche trio having failed to make the finish line in the opening round at Silverstone. Related Video: FIA World Endurance Championship (WEC), LMP1, Round 7, Shanghai (CN), Race Porsche secures World Championship title by another one-two win Stuttgart. By taking the fifth victory in a row Porsche has made itself a World Champion in Shanghai. One race before the season's finale no one can take away the constructors' title in the FIA World Endurance Championship (WEC) from the young team from Weissach. In China the winning drivers were Timo Bernhard (DE), Brendon Hartley (NZ) and Mark Webber (AU) in a six-hour race of which two thirds were held on a wet track. The sister car of Romain Dumas (FR), Neel Jani (CH) and Marc Lieb (DE) finished second and hence the season's fourth one-two victory for the Porsche team. Porsche has won the title with 308 points ahead of Audi (238) and Toyota (137). For Porsche it is the 13th constructors' World Championship title in endurance racing and the first since 1986. Between 1964 and 1986 Porsche took twelve constructors' titles in the then Sports Car World Championship.

Porsche's Tesla-fighter could have 600 hp and 300-mile range

Will this be the Ragin' Pajun? Some details on the all-electric "Tesla fighter" from Porsche have been revealed by UK's Car magazine, and, to put it bluntly, the model that has preliminarily been dubbed the 717 will be an absolute beast when it hits the road as early as 2019. With some technological help from parent company Volkswagen, Porsche is planning a model that will have about a 300-mile single-charge range, and a version that may deliver as much as 600 horsepower. The four-door will also be four-wheel-drive, with one electric motor per axle, and four-wheel steering, all for the sake of consistency, Car says. Additionally, unlike the Tesla Model S, with its battery packs running flat along the floor of the vehicle, the 717's battery layout will be far more complex, complete with bulkhead walls and 108 separate battery pouches. Last month, German publication Auto Motor und Sport reported that the Panamera's junior variant, aka the Pajun, was indeed going to be an all-electric affair. Still, beyond a few digital renderings and an estimated single-charge range of 250 miles, few details were revealed.