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Buyers resent low inventories, prices over MSRP, study says

Vehicle inventory low, vehicle transaction prices high, customers fretting … welcome, J.D. Power, to the era of supply and demand. In a recently published survey from one of the auto industryÂ’s top analytical firms, findings show that customers' satisfaction with vehicle purchases in the United States this year has dipped for the first time in 10 years. The 2022 U.S. Sales Satisfaction Index (SSI) Study found that overall sales satisfaction has dropped to 786 (on a 1,000-point scale) from 789 in 2021. In that year, higher than expected trade-in values softened the effect of new vehicle price increases. But in 2022, on top of trade-in prices shrinking, many dealers elected to charge more than the ManufacturerÂ’s Suggested Retail Price, a factor that did not sit well with buyers. “When dealers charge more than MSRP, particularly with long-term loyal customers, they risk a potential long-term negative effect on customer advocacy and service business," said Chris Sutton, vice president of automotive retail at J.D. Power. Satisfaction among buyers who paid more than sticker price is 757, while satisfaction among those who paid the sticker price or less is 850, the Power report said. The lack of dealership inventory was also a customer irritant, J.D. Power found, a point that automakers and their dealers may want to consider. Many have maintained, or considered maintaining, a smaller inventory in the wake of the pandemic, keeping costs down and driving more customers toward factory orders. Regarding those consumers shopping for electric vehicles, the survey said that more than a third of them “failed to get instruction on EV charging before they left the dealership, which notably affects satisfaction.” Said Sutton, “Salespeople donÂ’t need to show gas-powered vehicle buyers how to fill their tank, but they do need to show EV buyers how to charge their vehicle.” There are positives to the Power conclusions, however, especially for Alfa Romeo dealers. The Italian brand ranked highest in customer satisfaction among premium brands with a score of 833, with Porsche a very close second (831) and Lexus (819) third. Alfa is on something of a roll these days, with its compact Tonale crossover due for release in the spring, and a new sports car in the works. Meanwhile, in PowerÂ’s “mainstream brand”” segment, Buick ranked first with a score of 825, followed by Dodge (816) and Subaru (804), all performing higher than the industry average.

Porsche sells 919 Hybrid mockup for $100k on eBay

Want to spend $100k on a new Porsche? Your local dealership will gladly sell you a new 911, Panamera, or Cayenne in the right trim level and spec, with all the right boxes ticked. But one buyer in Singapore recently spent that on a Porsche he (or she) couldn't even drive. The non-functional vehicle in question was a full-scale replica of the 919 Hybrid – just like the ones that just took a one-two finish at the 24 Hours of Le Mans. Only this one was based on the 2014 spec that brought Porsche back to the forefront of endurance sportscar racing. Oh, and it has no running gear - electric or conventional. Porsche made a baker's dozen of these replicas to serve as showpieces and development models where a fully functional example wouldn't be needed. They're seldom sold, but Porsche Asia Pacific was given the green light to auction one off. Proceeds went towards charities helping disadvantaged children and the disabled. The fortunate collector ended up paying precisely $106,100 – that's in US dollars, not Singapore's – on eBay for the opportunity to put an all but completely authentic 919 Hybrid in his garage. Said collector won't be able to drive it, of course, but unless he was put through the kind of training that Mark Webber and Nico Hulkenberg have been, we doubt it'd be of much use anyway. And that's assuming Porsche were ever convinced to part with one of its high-tech, all conquering prototypes, which it likely won't for many years to come.

Porsche 911 R might be manual-only with a GT3 engine

Two of Porsche's best cars only come with two pedals and a PDK transmission. That automatic is inarguably one of the very best on the planet, but it's still not the same. The debut of the latest Porsche 911 GT3 was met with much moaning and groaning when it was revealed it would be PDK-only. A rumor from our friends at Car and Driver could signal that three-pedal fans may finally get the Porsche they really want. C/D is claiming that Porsche might resurrect the 911 R badge for a limited-edition Carrera. Such a vehicle would feature not only a nearly 500-horsepower, naturally aspirated flat-six derived from the GT3's engine, but also a do-it-yourself manual transmission. We're betting it'd be the Carrera's well-regarded seven-speed manual, provided it could handle the output. As for how this car will look, that is perhaps the most exciting angle. According to C/D, Porsche insiders called the 911 R "a wolf in sheep's clothing," describing subdued sheetmetal that won't trumpet this car's high-performance nature. Yes, there's could be a sleeper 911. We'll keep our eyes open for anything that corroborates Car and Driver's rumor, but until then, take this news with a grain of salt. If the 911 R does see the light of day, it will likely be in March at the 2015 Geneva Motor Show. News Source: Car and Driver Rumormill Geneva Motor Show Porsche Coupe Racing Vehicles Performance rumor porsche 911 r