2013 Mini Cooper Countryman S Hatchback 4-door 1.6l - Fully Loaded, Low Miles on 2040-cars

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Mini apologizes with chocolate rose after spamming customer's inbox

If you're a manufacturer, there are only so many ways you can say "sorry" after your automated e-mail system goes berzerk and spams everyone on your mailing list with hundreds of the same message. Mini recently found itself in that very spot, and rather than respond with a sheepish mea culpa, the company's PR team took a different tack by sending owners a very unique gift box. How unique? Inside, one owner found a set of chocolate roses, a roll of duct tape and a genuine can of Spam.
In an accompanying note, the company said it hoped the sweets would help patch things up between the company and the victims of the e-mail barrage, but in the event that wasn't enough to do the trick, the duct tape was there to help out. And the can of Spam? That tagged along just for stress release. Apparently the canned meat is squeezable. We wouldn't know. You can check out full photos of the gift box here.

Jaguar ousts Lexus from atop J.D. Power 2013 Sales Satisfaction Index

Jaguar has taken the top spot among luxury brands in the 2013 Sales Satisfaction Index, an annual survey conducted by J.D. Power that measures customer satisfaction with the experience of purchasing a new vehicle. The English brand, not even among the top three luxury automakers on the list last year, vaulted ahead of Lexus, which placed third this year after leading the list in 2011 and 2012. Porsche, meanwhile, moved into second place.
The rankings are based on a point score out of 1,000, with Jaguar earning 740 points, Porsche right behind with 739 and Lexus with 737. Volvo, meanwhile, made the biggest improvement among luxury brands with a 30-point jump to 708, bring it up from 11th place to 9th this year.
J.D. Power has a separate ranking for mass-market brands, and this year Mini again tops the list with a score of 718, far outpacing second-place Buick with a score of 694 and making it the fourth time Mini has lead this list. After Buick, the next two ranked brands are both American and both from General Motors, with Chevrolet and GMC sharing third place with a score of 686.

Next Mini Clubman disguises all six doors

After revealing the new Mini hardtop in various guises, the next new model in the pipeline from the retro British marque is the Clubman. And here it is. Though still wearing some swirly camouflage, this Clubman prototype - previewed by the concept showcased last year - is clearly nearing production readiness. Since it'll have to differentiate itself from the four/five-door version of the new hardtop, the Clubman is expected to be even longer than the model it replaces. And this time, it'll have rear doors on both sides; and from these spy shots, it looks like they'll be conventional, full-size, front-hinged portals, instead of suicide doors. Around back you can also see the taillights peeking through the camo, on split rear portals instead of the one-piece, top-hinged tailgate on the standard-wheelbase model. At this stage, we wouldn't be surprised to see the new Clubman appear for the first time at the upcoming Geneva Motor Show. Whenever it does bow, it'll serve as the second pillar of the brand's reconfigured product lineup, following the new hardtop and preceding the upcoming next-gen Countryman crossover, Superleggera roadster and Minor city car.