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Volvo leads and Mini fails in JD Power's Tech Experience Index

New cars are basically rolling computers. Everything from the engine to the infotainment runs on a series of ones and zeros, and a lot of that technology requires input from the driver. So it's no surprise that JD Power has a study designed specifically to discern which bits of tech drivers love and which bits they loathe. "New technology continues to be a primary factor in the vehicle purchase decision," says JD Power's Kristin Kolodge, executive director of driver interaction & human machine interface research. "However, it’s critical for automakers to offer features that owners find intuitive and reliable. The user experience plays a major role in whether an owner will use the technology on a regular basis or abandon it and feel like they wasted their money." The J.D. Power 2020 U.S. Tech Experience Index (TXI) Study found that Volvo owners are happiest with the technology packed inside their vehicles, followed by BMW and Cadillac, all brands that JD Power classifies as premium. The highest-rated mainstream brand is Hyundai, followed by Subaru and Kia. As was the case with the organization's Initial Quality and APEAL studies, Tesla's numbers aren't officially included because they are the only automaker that has not granted JD Power approval to contact its owners in states that require it. Tesla's projected score of 593 would have put it in second place, right behind Volvo's score of 617. The lowest-ranked brand in the TXI Study is Mini, with Porsche right behind. Diving a little bit deeper, JD Power's findings suggest that the technologies new car buyers care most about are related to helping them see their surroundings better. Camera systems, including rear-view mirror cameras and ground-view cameras, scored highest in five of the six satisfaction attributes measured in the study. The technology that owners could really do without? Gesture controls. Owners who answered JD Power's survey say they don't use gesture controls much at all after initially trying them, and they don't really care if their next vehicle has them. We have to wonder if those responses might be what kept BMW out of the top spot. The TXI Study also found that owners are split on automated driving helpers, like lane-keeping assist and automatic emergency braking. JD Power suggests that owners may need more training on those systems before they learn to trust them. Related Video: This content is hosted by a third party. To view it, please update your privacy preferences.

2019 Mini Cooper gets updated, becomes even more British

For the 2019 model year, Mini is rolling out a slew of updates to its current two- and four-door hardtop models and the convertible. It's a very modest revision in most respects. From the front, the only real change is to the headlights. The LED running lights that encircle the main lighting element now illuminate in a full circle, and that full circle flashes amber to function as a turn signal. The sides are also virtually unchanged, but coming around to the back you'll find the most obvious change. No longer are the taillights simple rounded rectangles with circles inside. Now the lighting elements are fully LED and in the shape of the Union Jack, the British flag. It's executed well, but it's a little silly. What's next, a horn that plays "Rule, Britannia?" How about appending the initials "HMS" ahead of the Cooper name? We kid, but we do worry a little about Mini focusing too much on kitschy British references. View 14 Photos Other exterior updates include three new metallic colors called Emerald Gray, Starlight Blue, and Solaris Orange. They can be joined by the Piano Black package that swaps the chrome around the lights and grille for gloss black. The custom Mini Yours fender badges and lights that are made with 3D printing or laser engraving are also available. The interior is mostly unchanged. Bluetooth connectivity is now standard across the board, along with a 6.5-inch infotainment screen. There are new options, too. Both two- and four-door Mini hatches can be ordered with Malt Brown Chesterfield Leather. Like the exterior, the interior has a Piano Black trim option. It adds gloss black trim throughout, along with a panel on the passenger side with a Union Jack motif. That motif has transparent sections that light up in the same color as the driver-selectable interior lighting. An updated 8.8-inch touchscreen infotainment system and wireless phone charging are also options. Related Video:

BMW restores classic Mini as it revives production in Netherlands

Mini will be kicking off production in the Netherlands, a country that hasn't built a Mini-badged machine since 1966. In honor of this event, BMW Group Classic, the team responsible for all the cars in the BMW Museum, as well as being a spare parts and restoration company in its own right, revived a classic 1959 Austin Seven. That particular car, number 983, was one of the first Minis to be built in the Netherlands.
The Netherlands' JJ Molenaar's Car Companies built 4,000 Austin Sevens and Morris Mini-Minors between 1959 and 1966, although we imagine Dutch Mini production will be much bigger when it starts up again in summer 2014. A five-person team from VDL Nedcar, the group handling production of new Minis, took to the job of restoring the diminutive British car from nose to tail.
The 34-horsepower engine and the transmission were both completely rebuilt, while the door panels were redone by hand. Help from the Mini community aided the VDL Nedcar team in finding authentic replicas or original parts where possible. All told, the new classic Mini is a striking example of what a good restoration can do to a car. The Seven was repainted in its original Farina Gray, adding to the car's sense of authenticity.