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Mini apologizes with chocolate rose after spamming customer's inbox

If you're a manufacturer, there are only so many ways you can say "sorry" after your automated e-mail system goes berzerk and spams everyone on your mailing list with hundreds of the same message. Mini recently found itself in that very spot, and rather than respond with a sheepish mea culpa, the company's PR team took a different tack by sending owners a very unique gift box. How unique? Inside, one owner found a set of chocolate roses, a roll of duct tape and a genuine can of Spam.
In an accompanying note, the company said it hoped the sweets would help patch things up between the company and the victims of the e-mail barrage, but in the event that wasn't enough to do the trick, the duct tape was there to help out. And the can of Spam? That tagged along just for stress release. Apparently the canned meat is squeezable. We wouldn't know. You can check out full photos of the gift box here.

Mini teases new Clubman

Mini is expected to expand its refreshed lineup with the reveal of the new Clubman, at the upcoming Frankfurt Motor Show. So to give us something to look forward to, it has released the teaser image you see here. Previewed in concept form in Geneva last year, by the Vision Gran Turismo a few months ago, and by numerous prototypes spied undergoing testing in between, the new Clubman promises to be even longer and more versatile than the previous model. That's due in part to the emergence of the five-door version of the core Mini Hardtop, which already packs more (or at least more-conventional) doors than the previous Clubman. The new one, then, is expected to go with a similar front-hinged door setup, and keep the split rear cargo doors from its predecessor (and the concept) in place of the smaller model's liftgate. The sketch was revealed on a promo page for Mini's "Go With Your Gut" campaign. Dark and sketchy as it is, there's little to be told from the teaser rendering above, but you can just make out a different roof design from the show car and an offset exhaust in place of the concept's center-exit pipes. We'll just have to hold on for a while longer to see the finished product. Related Video:

Mini fesses up to Countryman clutch issue, plans fix

Aside from the general lack of snow in the Midwest earlier this year that hampered our ability to properly play with our Blizzak-equipped Mini Contryman long-term test vehicle, the biggest problem we had with this crossover during the year we spent with it was the transmission. On four different monthly updates (September, October, November and June), all in the hands of different Autoblog editors, the Countryman's clutch was called out for being too finicky, leading to many stall outs. Apparently, we weren't alone in our assessment of the Countryman's clutch woes.
According to MotoringFile, Mini has updated the Countryman with a different clutch material and improved software. This much-needed change is being implemented starting this month, but Mini hasn't said what it is doing about existing 2011 and 2012 Countryman models that are afflicted with this problem.
Head over to MotoringFile to see the full official statement from Mini USA on this issue.