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J.D. Power: Mini, Lexus again offer most satisfying sales experience

JD Power has released its annual Sales Satisfaction Index Study, and once again Mini and Lexus have taken top honors. Overall, buyers are more satisfied with the auto-buying sales experience than they were last year, with those surveyed reporting an average score of 664 points on a 1,000-point scale. That's up from 648 in 2011. Dealer satisfaction also increased by five points over last year as well.
All told, Lexus brought home an index score of 737, which was high enough to put it atop the luxury brands for the second year in a row. JD Power says Infiniti came in second in that category with a score of 728 and Cadillac rounded out the podium with it's rating of 725. Speaking of Infiniti, that brand saw the single largest jump in sales satisfaction of any brand on the survey, popping up 52 index points over 2011.
Among mass-market brands, Mini ranked highest with a score of 712, followed closely by Buick with 706 and GMC farther down the line with 683. You can check out the full press release below for more information.

Mini reveals refreshed Paceman in Beijing

It was just a few days ago that Mini unveiled its refreshed Countryman at the New York Auto Show, and now it has followed up with the revised version of that model's coupe counterpart, the Paceman. Revealed today at the Beijing Motor Show, the new Paceman adopts all the changes applied to the new Countryman - which is to say, not a whole lot, but maybe enough to keep it current for the masses of customers in the market for a three-door version of a vehicle that's bigger than its stablemates but smaller than most other crossovers.
Pictured here in Piano Black (one of three new shades on offer alongside Midnight Grey and the Jungle Green in which the new Countryman was featured), the mildly refreshed Paceman has, like its five-door counterpart, been so subtly updated that we can scarcely tell the difference... even after sorting through the press release below. There are some minor revisions to the exterior, the cabin features slightly updated equipment, and the Cooper S gets an extra few horsepower. And that's about all she wrote, folks.
Mini will offer the updated Paceman worldwide with a wide array of four-cylinder engine options. With no budget-oriented One model, the Cooper is the base model with a 122-horsepower version of the brand's ubiquitous 1.4-liter four and the John Cooper Works sits at the top of the range with 218 hp. The two diesel specs are present as well, and buyers cam choose (on most models) between front- and All4 all-wheel drive.

2014 Mini John Cooper Works Countryman All4

The standard Mini Countryman is a bit of an odd duck against the backdrop of 'normal' small crossovers like the Mazda CX-5 and the Ford Escape, but I sort of get it. Apply the same winning Mini formula to a CUV, and you get a smaller-than-average entry in the segment, one that is far more entertaining to drive than the norm, more stylish inside and out and pretty expensive when cross-shopped. That list of qualities doesn't appeal to all crossover shoppers, sure, but it intrigues a big enough list that the Countryman has reason for being.
Now, add the expensive John Cooper Works package to the Countryman's already niche goodies list, and Mini starts to lose me. So, I'm getting the softer suspended, taller, generally less dynamically joyful version of the brand's core values, but now you're charging me at least $35,000 ($13k more expensive than the basic, front-drive Cooper Countryman and $7k more than the MSRP of the Cooper S All4 version)? What's that? You're going to make it look like a garish, tippy-toed tuner car in the process? Take my money.
Or, actually, let me keep it. I can swing with a lot of the weirdness that Mini has to offer, but this car pushed me past my limit.