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Volvo leads and Mini fails in JD Power's Tech Experience Index

New cars are basically rolling computers. Everything from the engine to the infotainment runs on a series of ones and zeros, and a lot of that technology requires input from the driver. So it's no surprise that JD Power has a study designed specifically to discern which bits of tech drivers love and which bits they loathe. "New technology continues to be a primary factor in the vehicle purchase decision," says JD Power's Kristin Kolodge, executive director of driver interaction & human machine interface research. "However, it’s critical for automakers to offer features that owners find intuitive and reliable. The user experience plays a major role in whether an owner will use the technology on a regular basis or abandon it and feel like they wasted their money." The J.D. Power 2020 U.S. Tech Experience Index (TXI) Study found that Volvo owners are happiest with the technology packed inside their vehicles, followed by BMW and Cadillac, all brands that JD Power classifies as premium. The highest-rated mainstream brand is Hyundai, followed by Subaru and Kia. As was the case with the organization's Initial Quality and APEAL studies, Tesla's numbers aren't officially included because they are the only automaker that has not granted JD Power approval to contact its owners in states that require it. Tesla's projected score of 593 would have put it in second place, right behind Volvo's score of 617. The lowest-ranked brand in the TXI Study is Mini, with Porsche right behind. Diving a little bit deeper, JD Power's findings suggest that the technologies new car buyers care most about are related to helping them see their surroundings better. Camera systems, including rear-view mirror cameras and ground-view cameras, scored highest in five of the six satisfaction attributes measured in the study. The technology that owners could really do without? Gesture controls. Owners who answered JD Power's survey say they don't use gesture controls much at all after initially trying them, and they don't really care if their next vehicle has them. We have to wonder if those responses might be what kept BMW out of the top spot. The TXI Study also found that owners are split on automated driving helpers, like lane-keeping assist and automatic emergency braking. JD Power suggests that owners may need more training on those systems before they learn to trust them. Related Video: This content is hosted by a third party. To view it, please update your privacy preferences.

Mini Clubman Bond Street is as special as they come

Mini is committed to applying the brand's trademark special-edition formula to the company's long roof. The Clubman Bond Street bowed under the lights of the 2013 Geneva Motor Show, complete with its unique black-and-champagne color scheme. Like the Mayfair and Camden and Bayswater and Baker Street special editions that came before it, the Bond Street pays homage to a famous London street with mirror caps and a roof dipped in contrasting paint. The Cool Champagne color pops against the body's Midnight Black Metallic, and buyers can expect to find a set of 17-inch alloy wheels on hand as well.
Inside, the Clubman Bond Street gets Carbon Black leather seating with Deep Champagne accents. Each Bond Street comes equipped with the Chrome Line package. Under the hood, a 122-horsepower gasoline four-cylinder serves up thrust, though a 143-horsepower turbo-diesel mill can also be had for a little extra coin. Check out the full press release below for more information.

MINI Cooper SE Convertible concept is a one-off EV for sun worshippers

Mini rummaged through its parts bin to create a new concept called Cooper SE Convertible. As its name implies, the electric ragtop was built by dropping the Cooper SE hatchback's battery-powered drivetrain into the body of a gasoline-powered Cooper S Convertible. Visually, the Cooper SE Convertible stands out from its gasoline-powered sibling by adopting some of the Cooper SE's defining styling cues. It wears a plastic panel instead of a grille, an array of powertrain-specific emblems, yellow accents, and 17-inch Power Spoke wheels. Mini also added a handful of "THIS TOY IS ELECTRIC" decals, and it kept the power-operated soft top that opens or closes in 18 seconds. Power comes from the Cooper SE's electric drivetrain, which consists of an electric motor that draws electricity from a 28.9-kilowatt-hour lithium-ion battery pack to zap the front wheels with 181 horsepower and 199 pound-feet of torque. The hatchback's maximum driving range checks in at about 110 miles, which is hardly a stellar number, and we don't know what effect chopping off the top has on that figure. Mini stresses that the Cooper SE Convertible is not a production model. We're not surprised: the current-generation Hardtop is at the end of its life cycle and its successor should make its debut in the not-too-distant future. However, the concept suggests (though nothing is official yet) that the next-generation Convertible will be offered with an electric powertrain. And while drop-top sales are dropping around the world, but Mini said in 2021 that it won't leave the segment. The next Mini Convertible is tentatively scheduled to make its debut in 2025. Related Video This content is hosted by a third party. To view it, please update your privacy preferences. Manage Settings.