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NHTSA investigating Ford's solution to May 2014 power steering recall

The National Highway Traffic Safety Administration is investigating a complaint that Ford's response to a May 2014 recall of the 2008 to 2011 Ford Escape and Mercury Mariner doesn't quite go far enough to solve a troubling power-steering problem. Roughly a year ago, Ford recalled nearly a million vehicles after it was found that a problem with the torque sensor's communication with the power steering control module could cut steering assistance for drivers. While manual steering would still be available, the problem was enough to ask drivers to report in to have the PSCM inspected, and if necessary, replaced (along with the torque sensor, or in dramatic cases, the entire steering column). That would only happen, though, if trouble codes were being thrown. If there weren't any problems, dealers were told to simply update the PSCM's software so that any issues between it and the torque sensor would simply throw a visual and audio warning – power steering would still be maintained. The petitioner claimed that following the recall work, he still experienced a problem with the torque sensor. According to NHTSA, a claim was made that Ford didn't go far enough in its solution to the problem, and that "the software update itself may in fact cause further issues with the affected vehicle's power steering, causing it to fail, and ultimately requiring replacement of the torque sensor or entire steering column." The petition was filed in early February and is now officially being looked into by NHTSA.

NHTSA will investigate some Ford Fusion, Lincoln MKZ models for power steering issue

The National Highway Traffic Safety Administration is opening an investigation into the 2010-2012 Ford Fusion, Fusion Hybrid and Lincoln MKZ, the 2012 MKZ Hybrid and 2011 Mercury Milan because the agency has hundreds of complaints of electric power steering failure in these models.
According to NHTSA's data, it has received 508 complaints of the power steering allegedly suddenly malfunctioning and resulting in increased effort to turn the wheel. In four incidents, these failures resulted in loss of control and crashes. According to the reports, in some cases a power steering warning message came on as the fault occurred, and other times the system restored itself by turning off and then restarting the vehicle. NHTSA said it has also received further field report data from Ford, but that information hasn't been publicly released yet.
For the moment, there isn't a recall for this failure on these models. NHTSA is just investigating them to "assess the scope, frequency and safety consequences of the alleged defect," and the agency says an estimated 938,000 vehicles could potentially be affected.

Junkyard Gem: 2007 Mercury Mariner Hybrid

Once hybrid vehicles from Honda and Toyota proved to work well in the real world of American streets during the early 2000s, other U.S.-market manufacturers climbed aboard the gasoline-electric bandwagon. Ford introduced the Escape Hybrid for the 2005 model year and sales proved quite strong; its Mercury-badged sibling, the Mariner Hybrid, appeared the following year. The Mariner Hybrid never induced many vehicle shoppers to sign on the line which is dotted, despite gasoline prices going absolutely ape in 2008, though it remained available all the way through the Mercury brand's 2010 demise. Here's one of those rare trucks, found in a Denver-area yard last month. The Escape/Mariner Hybrids got amazing fuel economy for tall, truck-shaped machines, though the serious penny-pinchers with long commutes skipped anything built in the 21st century and began driving up the prices of the once-scorned Geo Metro XFi, gas-sipping champion of the previous decade. The Mercury brand was on the ropes by this time, with not much to distinguish the once-distinctive Mercury machines from their near-identical Ford counterparts. The 1999-2002 Cougar was the last Mercury sold here with no twin brothers over in the Ford showrooms. I do see the occasional Escape Hybrid in places like this, though such gas-saving small SUVs tend to retain their value well enough that it takes a crash to retire one. This Mariner Hybrid hit something hard and either flipped on its side or scraped a guardrail for some distance. The airbags deployed and, presumably, spared the occupants from serious injury. That's the good news. The bad news is that fixing this kind of damage to a 13-year-old vehicle made by a defunct brand just isn't worth it to insurance companies, hybrid-electric powertrain or not. We can assume that the battery pack lives on in another Escape/Mariner. Navigation, Bluetooth, and other features that were considered pretty slick in 2007. This truck was in pretty good shape until the very end. Jill Wagner proved that you can bury a Mercury emblem in volcanic soil and it will grow into a brand-new Mariner Hybrid. That's how science works! You can go to the same field and tap on a Mercury emblem, if you want to get a regular gasoline Mariner. Featured Gallery Junked 2007 Mercury Mariner Hybrid View 20 Photos Auto News Green Mercury Automotive History Crossover SUV Hybrid mercury mariner mercury mariner hybrid Junkyard Gems