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Autoblog Minute: New car customer satisfaction down according to latest ACSI report

Customers have spoken and automobile satisfaction is down in 2015. Autoblog's Chris McGraw reports on this edition of Autoblog Minute. Show full video transcript text [00:00:00] Customers have spoken and automobile satisfaction is down in 2015. I'm Chris McGraw and this is your Autoblog Minute. The American Customer Satisfaction Index or ACSI released its updated numbers and according to the survey, new car buyer satisfaction is down for the third straight year. According to an ACSI press release, customer satisfaction with new automobiles has fallen 3.7 percent, to 79 on its 100-point scale. The ACSI report is based on over 4,100 customer surveys collected in the second quarter of 2015 Sitting at the top of the industry in customer satisfaction is Toyota's Lexus brand with a score of 84. Which was good enough to dethrone Mercedes-Benz, which fell 3% to a score of 83. Of the Big Three, Ford was the only domestic automaker to maintain overall customer satisfaction with its score of 81. General Motors slipped 3% to 79 and Fiat Chrysler had a 5% drop, registering a score of 75 out the possible 100. What's driving this trend of customer dissatisfaction? ASCI points to the rise in recalls and car prices. Where do you land on customer satisfaction spectrum? Sound off in the comments with your thoughts on the current state of car ownership and brand quality. For Autoblog, I'm Chris McGraw. Autoblog Minute is a short-form video news series reporting on all things automotive. Each segment offers a quick and clear picture of what's happening in the automotive industry from the perspective of Autoblog's expert editorial staff, auto executives, and industry professionals. Chrysler Fiat Ford GM Lexus Mercedes-Benz Car Buying Ownership Autoblog Minute Videos Original Video

Dartz promises own 6x6 G-Class with golden shishas and a dining room

So you didn't really think Dartz Motorz was going to let the limited-production, 544-horsepower Mercedes 6x6 G63 AMG go without a challenge, did you? Picking up the gauntlet as only Dartz can, the Russian dream-makers have come up with the Sahara G-eopard, supposedly a special request from a buyer to make one of the 'standard' six-wheelers "more opulent and insane."
That means the vehicle from the factory gets extended by about a foot (30 centimeters), coach doors in the rear, a "yacht floor" and air conditioning that runs on its own power source, Asanti 24-inch Gold Bullion wheels and a water dispenser with Russian diamonds, which the owner will need to fill the golden shishas (hookahs) in the portable smoking room. That's right, you heard the man: a portable smoking room. Where the occupants will retire when they're finished in the portable dining room. Of course.
Yes, it will even have leopard spotting painted onto its nano-coating, and so much more. You can check out the press release below from the source. Try not to be jealous.

Mercedes fits new C-Class with AMG kit

It's only been a week and a half since Mercedes-Benz revealed the new C-Class, and it'll likely be a while yet before the replacement for the C63 AMG comes along. But if you want to see a preview of what it'll look like, look no further than the AMG aero kit that has just surfaced.
Expected to debut on the new C-Class at the fast-approaching Detroit Auto Show, the AMG Line Exterior Pack adds a new bumpers front and rear, side skirts, dual exhaust tips, mesh grille, aluminum window frames and - most importantly - 18-inch alloys packing upgraded brakes and fitted to a lowered sport suspension. All of which will help any C-Class look the part, even if the engine remains stock.