Mercedes-benz R350 4matic Premium Air Suspension Harman Kardon Third Row Seat on 2040-cars

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Mystery shoppers love Infiniti, hate Tesla

Infiniti, followed by Lexus tied with Mercedes-Benz took the top two spots for best sales experience according to mystery shoppers from the latest Pied Piper Prospect Satisfaction Index, while EV manufacturer Tesla recorded the lowest overall score. Not surprisingly, premium brands dominated the top ranks. Including the three already mentioned, luxury brands occupied seven of the top ten spots and included Audi, BMW, Porsche, and the only American brand to crack the upper echelon, Cadillac. Toyota, Volkswagen, and Nissan rounded out the first ten positions. The news for domestic automakers isn't good. Aside from Caddy, the only other star-spangled automaker to score above the industry average is Chrysler. The rest of FCA, most of GM, and all of Ford fell below the line. But Pied Piper's mystery shoppers handed Tesla the biggest walloping – the company is ten full points below the next lowest brand, Volvo, and its score of 86 is 17 below the average of 103. It's baffling, considering the company's touted direct-sales model. "Tesla leaves me scratching my head," Fred O'Hagan, Pied Piper's president and CEO, told Wards Auto. "They own all of their stores, so you would think each one would be doing the same thing. But they're not. Tesla is consistent in its inconsistencies." O'Hagan added that there's a "huge variation" in Tesla's store-to-store effectiveness, and that in some cases, shoppers found showroom workers that acted more like "museum curators," Wards Auto reports. It might be popular to call Tesla the Apple of the car world, but based on Pied Piper's work, the brand has a long way to go to emulate the uniform shopping experience of an Apple Store. The news might be bad for Tesla, but even for the brands that scored below average, there's cause for celebration. Only Tesla and Mini lost points in this year's rankings, and only Mercedes and Lincoln held steady. Every other brand, including Infiniti, which topped the index for the first time, gained at least one point. The biggest improvements belong to Porsche, Land Rover, and Mitsubishi, which all jumped five points. Pied Piper's annual Prospect Satisfaction Index uses mystery shoppers – over 6,100 this year – from across the country to assess dealers and generate rankings from over 50 individual factors. News Source: Pied Piper via WardsAuto Green Audi BMW Cadillac Chrysler Infiniti Lexus Mercedes-Benz Nissan Tesla Toyota Car Buying Car Dealers study

Mercedes-AMG GT 63 S 4-Door and Fiat 124 Spider Abarth | Autoblog Podcast #596

In this week's Autoblog Podcast, Editor-in-Chief Greg Migliore is joined by Senior Editor, Green, John Beltz Snyder and Associate Editor Joel Stocksdale. This week, they focus on the cars they're driving, starting with the hardcore, four-door Mercedes-AMG GT 63 S. Then they move on to the aging Lexus GX 460 and the plucky Fiat 124 Spider Abarth. They discuss the practical-yet-luxurious Lincoln Nautilus, as well as the state of Lincoln as a whole (did you hear it just got a new design boss?). Finally, they help pick a modern vehicle for someone with a hankering for the look of the classic Ford Bronco. Autoblog Podcast #596 Get The Podcast iTunes – Subscribe to the Autoblog Podcast in iTunes RSS – Add the Autoblog Podcast feed to your RSS aggregator MP3 – Download the MP3 directly Rundown 2019 Mercedes-AMG Four-Door GT 63 S 2019 Lexus GX 460 2019 Fiat 124 Spider Abarth 2019 Lincoln Nautilus Spend My Money Feedback Email – Podcast@Autoblog.com Review the show on iTunes Related Video: This content is hosted by a third party. To view it, please update your privacy preferences. Manage Settings.

2013 Mercedes-Benz SL65 AMG

Make way for the 2013 Mercedes-Benz SL65 AMG, the most wonderfully preposterous car I have ever driven.
There is absolutely no reason why any two-seat roadster should be fitted with a twin-turbocharged 6.0-liter V12 developing 621 horsepower and 738 pound-feet of torque, but I sure am glad that Mercedes-Benz doesn't see things that way.
Drop into the leather-lined cockpit of this $213,145 provocateur, floor the accelerator pedal as I did over and over again, and 60 miles per hour falls in a traction-limited 3.9 seconds. Top speed has been electronically held to 186 mph (this apparently saves Gulfstream jet owners from embarrassment). Forget the SL550 and SL63 AMG, the valets will trip over themselves attending to the tycoon driving this thoroughbred - it's the real deal.