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Autoblog Minute: New car customer satisfaction down according to latest ACSI report

Customers have spoken and automobile satisfaction is down in 2015. Autoblog's Chris McGraw reports on this edition of Autoblog Minute. Show full video transcript text [00:00:00] Customers have spoken and automobile satisfaction is down in 2015. I'm Chris McGraw and this is your Autoblog Minute. The American Customer Satisfaction Index or ACSI released its updated numbers and according to the survey, new car buyer satisfaction is down for the third straight year. According to an ACSI press release, customer satisfaction with new automobiles has fallen 3.7 percent, to 79 on its 100-point scale. The ACSI report is based on over 4,100 customer surveys collected in the second quarter of 2015 Sitting at the top of the industry in customer satisfaction is Toyota's Lexus brand with a score of 84. Which was good enough to dethrone Mercedes-Benz, which fell 3% to a score of 83. Of the Big Three, Ford was the only domestic automaker to maintain overall customer satisfaction with its score of 81. General Motors slipped 3% to 79 and Fiat Chrysler had a 5% drop, registering a score of 75 out the possible 100. What's driving this trend of customer dissatisfaction? ASCI points to the rise in recalls and car prices. Where do you land on customer satisfaction spectrum? Sound off in the comments with your thoughts on the current state of car ownership and brand quality. For Autoblog, I'm Chris McGraw. Autoblog Minute is a short-form video news series reporting on all things automotive. Each segment offers a quick and clear picture of what's happening in the automotive industry from the perspective of Autoblog's expert editorial staff, auto executives, and industry professionals. Chrysler Fiat Ford GM Lexus Mercedes-Benz Car Buying Ownership Autoblog Minute Videos Original Video

8 car technologies designed to keep you safe

Technologies are always advancing forward, especially in your vehicle. As more safety technologies are being introduced into the market, it can be hard to keep track of everything. So here are 8 technologies designed to keep you safe on the road. Want more coverage? Head over to http://bit.ly/2CcOngW Ford Kia Mercedes-Benz Subaru Toyota Volkswagen Volvo Autoblog Minute Videos Original Video FCA automatic emergency braking

Mercedes goes boating again with G63 AMG-inspired Cigarette

Cigarette Racing has another Mercedes-Benz AMG-themed boat headed out to sea. After The SLS AMG-inspired 46-foot Rough Rider in 2010 and the C63 AMG Black Series-inspired 50-foot Marauder in 2012, this year's Miami Boat Show will introduce the 42-foot Huntress, theme provided by the G63 AMG.
The latest Cigarette homage is less overly racy than the ones before, befitting a watercraft modeled off a performance SUV, but don't let the looks fool: there are five Mercury Racing Verado 350SCi outboard engines, each one of them packing a supercharged inline six-cylinder with, natch, 350 horsepower. Those 1,750 horses will be good for 78 miles per hour when you've got some saltwater underneath you.
If you're in South Florida this week, Booth B-23 at the Miami Convention Center could be your best place to see it. Otherwise, like the 536-hp G63 AMG, it could be hard to catch. There's a press release with more information below.