2006 Mercedes-benz C230 Sport Sedan 4-door 2.5l on 2040-cars

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Mystery shoppers love Infiniti, hate Tesla

Infiniti, followed by Lexus tied with Mercedes-Benz took the top two spots for best sales experience according to mystery shoppers from the latest Pied Piper Prospect Satisfaction Index, while EV manufacturer Tesla recorded the lowest overall score. Not surprisingly, premium brands dominated the top ranks. Including the three already mentioned, luxury brands occupied seven of the top ten spots and included Audi, BMW, Porsche, and the only American brand to crack the upper echelon, Cadillac. Toyota, Volkswagen, and Nissan rounded out the first ten positions. The news for domestic automakers isn't good. Aside from Caddy, the only other star-spangled automaker to score above the industry average is Chrysler. The rest of FCA, most of GM, and all of Ford fell below the line. But Pied Piper's mystery shoppers handed Tesla the biggest walloping – the company is ten full points below the next lowest brand, Volvo, and its score of 86 is 17 below the average of 103. It's baffling, considering the company's touted direct-sales model. "Tesla leaves me scratching my head," Fred O'Hagan, Pied Piper's president and CEO, told Wards Auto. "They own all of their stores, so you would think each one would be doing the same thing. But they're not. Tesla is consistent in its inconsistencies." O'Hagan added that there's a "huge variation" in Tesla's store-to-store effectiveness, and that in some cases, shoppers found showroom workers that acted more like "museum curators," Wards Auto reports. It might be popular to call Tesla the Apple of the car world, but based on Pied Piper's work, the brand has a long way to go to emulate the uniform shopping experience of an Apple Store. The news might be bad for Tesla, but even for the brands that scored below average, there's cause for celebration. Only Tesla and Mini lost points in this year's rankings, and only Mercedes and Lincoln held steady. Every other brand, including Infiniti, which topped the index for the first time, gained at least one point. The biggest improvements belong to Porsche, Land Rover, and Mitsubishi, which all jumped five points. Pied Piper's annual Prospect Satisfaction Index uses mystery shoppers – over 6,100 this year – from across the country to assess dealers and generate rankings from over 50 individual factors. News Source: Pied Piper via WardsAuto Green Audi BMW Cadillac Chrysler Infiniti Lexus Mercedes-Benz Nissan Tesla Toyota Car Buying Car Dealers study

VW, Fiat, Mercedes could be CNG winners in Europe

Fiat ads in the US try to play up the exotic, sexy side of Italian culture. On the home front in Italy, however, passenger-vehicle sales are marked by something less edgy and quite a bit more practical: the growth of compressed-natural-gas (CNG) powered car sales. In fact, Italy is leading a group of European countries where CNG sales are on the upswing and may be benefiting automakers like VW, Fiat and Mercedes-Benz, according to Automotive News. VW started sales of its Golf TGI natural-gas vehicle this year – the company's fourth in Europe – while Mercedes-Benz added a natural-gas B-class model. Fiat accounts for about 50 percent of CNG vehicles sold on the continent. In all, Europe's CNG sales through September totaled about 67,000, up seven percent from a year earlier, Automotive News Europe says, citing research firm JATO Dynamics. And the number of CNG vehicles on Europe's roads could jump tenfold within the next decade. The draw is a combination of lower refueling prices and a CNG drivetrain that typically emits less CO2 than diesel vehicles. As for Italy, about five percent of new-vehicle sales are CNG. To put that into perspective, hybrids, battery-electric vehicles, plug-in hybrids and diesels combined to account for about 4.2 percent of US vehicle sales last year. News Source: Automotive News - sub. req.Image Credit: Volkswagen Green Fiat Mercedes-Benz Volkswagen Natural Gas Vehicles CNG

2017 Mercedes-Maybach S650 Cabriolet includes guaranteed exclusivity

For certain buyers, the only thing better than a super-luxurious cabriolet that requires enormous sums of money to buy is a a super-luxurious cabriolet that money can't buy. That's what Daimler promises with the 2017 Mercedes-Maybach S650 Cabriolet to be unveiled at the LA Auto Show. Limited to 300 units worldwide and just 75 in the US, having just three available color combinations magnifies the exclusivity. Turning the Mercedes-Benz S-Class cabrio into a droptop worthy of the Maybach family means slight revisions outside and in, and a whole lot of Maybach badges. Instead of the three lower intakes familiar from Mercedes' corporate language, there's black mesh highlighted by a shiny design element. It's not the most graceful face from dead-on, looking sort of like a chrome-lined grimace picked up from Wallace and Gromit. A Maybach emblem adorns the fenders and gleaming kickplates, the 20-inch wheels add an edge to the brand's traditional dinner-plate design. The 6.0-liter, twin-turbo V12 carries over from the donor convertible, with the same 621 horsepower and 738 pound-feet of torque hooked up to a seven-speed automatic transmission. The only three color treatments available in the US will be Zircon Red with a porcelain and black interior and a black top, Cote d'Azur Blue with a porcelain and saddle interior and a beige top, and Designo Diamond White with a porcelain and Yacht Blue interior with a dark blue top. The cabin works nautical themes lifted in part from the Mercedes-Benz Style Arrow 460-Granturismo yacht. Perforations in the leather seats evoke waterfalls. The "Flowing Lines" trim ornamenting the seats comes two different colors depending on the exterior hue; either "Piano lacquer" black with the Zircon Red or Magnolia Nut Brown with the other two options. Buyers will find profuse badging in embroidered, embossed, and inlaid varieties, as well as chrome-plated "1 of 300" lettering in several places like the cup holder and steering wheel. The few lucky customers who buy an S650 will also find a four-piece set of Maybach-badged luggage in the truck, two travel bags and two weekenders tooled up in the same leather as the interior. The key fob gets finished in Porcelain leather. A car cover comes standard, in the same color as the convertible top. A certificate signed by the mustachioed one, Daimler Chairman Dr. Dieter Zetsche, provides the corporate-badged icing on the cake.