Mercedes-benz 400-series Sel on 2040-cars

Auto blog

Mystery shoppers love Infiniti, hate Tesla

Infiniti, followed by Lexus tied with Mercedes-Benz took the top two spots for best sales experience according to mystery shoppers from the latest Pied Piper Prospect Satisfaction Index, while EV manufacturer Tesla recorded the lowest overall score. Not surprisingly, premium brands dominated the top ranks. Including the three already mentioned, luxury brands occupied seven of the top ten spots and included Audi, BMW, Porsche, and the only American brand to crack the upper echelon, Cadillac. Toyota, Volkswagen, and Nissan rounded out the first ten positions. The news for domestic automakers isn't good. Aside from Caddy, the only other star-spangled automaker to score above the industry average is Chrysler. The rest of FCA, most of GM, and all of Ford fell below the line. But Pied Piper's mystery shoppers handed Tesla the biggest walloping – the company is ten full points below the next lowest brand, Volvo, and its score of 86 is 17 below the average of 103. It's baffling, considering the company's touted direct-sales model. "Tesla leaves me scratching my head," Fred O'Hagan, Pied Piper's president and CEO, told Wards Auto. "They own all of their stores, so you would think each one would be doing the same thing. But they're not. Tesla is consistent in its inconsistencies." O'Hagan added that there's a "huge variation" in Tesla's store-to-store effectiveness, and that in some cases, shoppers found showroom workers that acted more like "museum curators," Wards Auto reports. It might be popular to call Tesla the Apple of the car world, but based on Pied Piper's work, the brand has a long way to go to emulate the uniform shopping experience of an Apple Store. The news might be bad for Tesla, but even for the brands that scored below average, there's cause for celebration. Only Tesla and Mini lost points in this year's rankings, and only Mercedes and Lincoln held steady. Every other brand, including Infiniti, which topped the index for the first time, gained at least one point. The biggest improvements belong to Porsche, Land Rover, and Mitsubishi, which all jumped five points. Pied Piper's annual Prospect Satisfaction Index uses mystery shoppers – over 6,100 this year – from across the country to assess dealers and generate rankings from over 50 individual factors. News Source: Pied Piper via WardsAuto Green Audi BMW Cadillac Chrysler Infiniti Lexus Mercedes-Benz Nissan Tesla Toyota Car Buying Car Dealers study

Recharge Wrap-up: liquid-cooled Tesla Supercharger, Acenta+ Leaf

A new video offers a close look at Tesla's updated Supercharger. Recently, Elon Musk spoke about the new charging station with a thinner, suppler liquid-cooled cable that is not only easier to manage, but has the potential to handle larger loads and offer quicker recharging. The first examples have been installed in Mountain View, CA, which we can see in this video. Besides the new cable, the new Supercharger also features a solid "button" on the charging handle as well as vents around the bottom of the unit. The video even shows thermal imaging of the new Supercharger, which shows the cable to be cooler than the cameraman usually records. See for yourself in the video above, and read more at Treehugger. Nissan has added a new trim level to the Leaf in the UK. The Acenta+ slots above the Acenta and just below the range-topping Tekna. It comes standard with the 6.6-kW onboard charger and Mode-3 32-amp (EVSE) cable. Using a fast charger, the Acenta+ Leaf can charge to 100 percent in just four hours. "We're delighted to add a new member to the Leaf family in the UK," says Nissan Motor GB Managing Director James Wright. "More than 9,500 Leafs have already been sold here and Nissan is the undisputed leader in the EV market. This new model delivers exceptional value and showcases the Leaf's incredible technology and engineering." Read more at Next Green Car. Mercedes-Benz Malaysia says its vehicles are compatible with B10 biodiesel blend. Malaysia recently announced a mandate for diesel to be sold blended with 10 percent palm-oil based biodiesel, after which, carmakers like BMW and Mercedes-Benz came forward with concerns over compatibility with their vehicles. "We have evaluated carefully the influence of B10 Biodiesel blends on our current diesel vehicles for the Malaysian market and we are now able to confirm its compatibility," says Mercedes-Benz Malaysia President and CEO Roland Folger. "We have service intervals of 12,000 km to ensure that our customers are not affected by the diesel quality. Our diesel-powered vehicles currently sold in Malaysia were seen to have run both smoothly and safely with the use of the B10 biodiesel blend." Read more from Paul Tan's Automotive News. Renault has honored its leading electric vehicle dealers with the 2015 Renault EV Awards.

A weird end to a weird F1 season | 2016 Abu Dhabi Grand Prix recap

The 2016 Formula 1 season ended with a bang that came from a direction no one expected. Lewis Hamilton put his Mercedes-AMG Petronas on pole position and then got away clean to start the race. Teammate Nico Rosberg did the next best thing, lining up in second and following right behind Hamilton for most of the race. Other than Rosberg's wicked pass on Red Bull's Max Verstappen to retake second place on Lap 20, things stayed all quiet at the front. Come Lap 32 of the 55-lap race, however, observers began to wonder why Hamilton was driving so slow. The Brit, working every trick he could think of to win the Driver's World Championship instead of just the race, dogged it out front trying to push Rosberg back into the chasing mix of Red Bulls and Ferraris. Over the next 15 laps Hamilton's race engineer repeatedly radioed ideal lap times. Hamilton only occasionally hit the times until finally saying, "I suggest you let us race." When the one-stopping Sebastian Vettel blasted his Ferrari from sixth to third, nosing up to Rosberg's gearbox, Mercedes team honcho Paddy Lowe got on the radio to instruct Hamilton to go faster. Hamilton replied that if he wasn't going to win the championship he didn't care about winning the race. Hamilton repeatedly zoomed through the first sector to keep everyone behind, then clogged up the works through Sectors 2 and 3. The problem with his plan was that the Red Bulls in fourth and fifth couldn't get close enough to threaten the trio at the front; even if Vettel had got by Rosberg, Rosberg would still win the Championship with a third-place finish. As it happened, Rosberg finished second behind the disconsolate Hamilton. Vettel took third, followed by Red Bull drivers Verstappen and Daniel Ricciardo, then the second Ferrari piloted by Kimi Raikkonen in sixth. Nico Hulkenberg took seventh, beating Force India teammate Sergio Perez for the last time as an intra-team rivalry. Felipe Massa closed his F1 career with ninth place in a Williams chassis that he got to take home as a gift from the team. Fernando Alonso scored the final point for McLaren, a touch of sweet for the team after the bitterness of Jenson Button retiring on Lap 12 with suspension damage. Rosberg's second place earned him 385 points for the season, enough to take the World Driver's Championship from Hamilton by just five points. Some have put the title down to Rosberg's consistency, others to his car's reliability.