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Mazda revamping dealers with 'Retail Evolution'

Mazda introduced its Retail Revolution dealership design language 12 years ago, which focused on open-plan spaces, multimedia areas, and allowing customers to interact with the brand before needing to interact with a salesperson. Two years ago the carmaker started work on the next step in its dealership design, and the new language, called Retail Evolution, was unveiled at Mazda of Everett in Seattle, Washington. Aiming to make the Mazda brand feel more premium and increase dealer profits, it goes even further on the open-plan to create "a new level of business transparency." It's all done with a lot of black, white, raw wood, metal finishes, and a lot of glass. Mazda Lounges will offer free wi-fi, and digital displays will replace static photographs. So as not to hurt showrooms still recouping their investment in Retail Revolution, Mazda will work with dealers to figure out how best to update facilities, and the Retail Evolution has three tiers that can be adapted to particular locations. The press release is below, a couple of renderings are above. MAZDA ANNOUNCES ALL-NEW RETAIL EVOLUTION DEALERSHIP DESIGN Mazda of Everett Showcases First Ground-Up Retail Evolution Design IRVINE, Calif. (August 27, 2015) – Mazda North American Operations (MNAO) today announced its all-new dealership design, dubbed "Retail Evolution", featuring an open concept floorplan that offers a new level of business transparency, and a look and feel enhanced through the use of natural materials that results in an even more upscale decor than the company's current popular Retail Revolution design. The first Retail Evolution dealership built from the ground up to this exacting standard will be Mazda of Everett in Seattle, Wash., opening today. "Thanks to our KODO design philosophy and suite of SKYACTIV technologies, our vehicle lineup has never been stronger. We are now able to take that groundbreaking design language and translate it into our dealership experience," said Jim O'Sullivan, president & CEO, MNAO. "Retail Evolution embodies the spirit and direction of the Mazda brand, while offering an upscale experience our customers expect and deserve." Clad in premium black, clean white, and featuring new chrome Mazda signage, the new Retail Evolution Mazda dealerships will provide dealers with strong curb appeal. New materials throughout the building give dealers an upscale look and feel with warm raw-material tones of wood and metal in the showroom.

Feds investigating 2010-11 Mazda CX-9 CUVs over braking issues

The National Highway Traffic Safety Administration is investigating 62,000, 2010-2011 Mazda CX-9 models over brake problems. The government safety watchdog says it has received seven complaints of an observed loss of power braking power to stop the crossover, according to the The Detroit News.
The NHTSA complaints say that the problem causes a hard pedal, increased braking effort and reduced braking effectiveness. Some complaints allege that they hear a hissing noise during braking similar to the sound of air leaving the tires. No injuries or crashes have been reported.
"As always, we are fully cooperating with NHTSA on their investigation. We cannot comment further at this time," said Mazda spokesperson Tamara Mlynarczyk to The Detroit News.

Mazda spiders return, 42k Mazda6 sedans recalled for webby fuel tanks

It seems that Yellow Sac spiders really, really love Mazda. Three years after Mazda recalled 52,000 Mazda6 sedans over spider webs obstructing the evaporative canister vent lines of 2009 and 2010 Mazda6 models, another recall has been issued for 42,000 more of the models built between 2010 and 2012 and equipped with the 2.5-liter four-cylinder engine.
According to the automaker, there have been nine confirmed sightings of spiders in vent lines since the original recall. It seems that covers were applied at the factory to keep the arachnids from entering, but it hasn't quite exterminated the problem. A reflash of the ECU is required that "[changes] the logic behind how the car purges the charcoal canister during normal operation," says Jeremy Barnes, Director, Public Relations & Brand Experience at Mazda North American Operations.
So far, Mazda has not recorded any fires, accidents or injuries due to this tangled mess of webs. Recall notices will be mailed out to owners later this month. Scroll down below for the statement from Mazda, along with the official recall notice from the National Highway Traffic Safety Administration.