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Even Ford executives had issues with MyFord Touch

MyFord Touch is one of the auto industry's more controversial features. The media broadly panned the infotainment system developed with Microsoft for its slow responses and reliance on voice commands to navigate its deep menus. Oh, and Ford executives weren't big fans, either. Newly revealed court documents in a California class-action lawsuit demonstrate the level of venom Ford employees, both big and small, reserved for the Blue Oval's infotainment system. An error caused Bill Ford's navigation system to crash, leaving the family scion stuck on the side of the road in an unfamiliar area. The documents, unearthed by Forbes, detail current CEO Mark Fields' aggravations with MFT, too. A mechanic emailed an image of a cracked infotainment screen on an Edge to one of Ford's top Sync engineers, Kenneth Williams, suggesting "Mark Fields may have been a little aggravated with the system." But Ford and Fields' issues are nothing compared to the woes of the engineers that had to work on MFT. In a collection of emails obtained by Forbes, one engineer called the system "a polished turd," while another simply said, "These poor customers." And after one engineer suggested using a photo of Ford's Oakville Assembly Plant – home of the Edge, Flex, Lincoln MKX, and MKT production – as a background for the system, one of his coworkers said in an email that someone should instead Photoshop the image to read "abandon hope all ye who enter here," the Detroit News reports. Another summed up the problem, saying: "Ford's quality reputation is completely on the line ... another model year with the same crap is not acceptable." MyFord Touch almost single-handedly torpedoed Ford's reputation in widely reported quality metrics, including JD Power and Consumer Reports. Ford responded with a refreshed Sync3, a wildly improved rethink of its infotainment system that is far more responsive and easier to live with every day. Related Video: News Source: Forbes, The Detroit NewsImage Credit: Ford Government/Legal Ford Lincoln Technology Mark Fields sync 3

2020 Lincoln Aviator final specs drop — it makes even more power than before

The 2020 Lincoln Aviator is getting more power, and we haven’t even driven it yet. Well, itÂ’s not getting more power, but the final numbers are officially out, and theyÂ’re higher than what Lincoln promised at the initial reveal. We were told at last year's L.A. Auto Show that the base 3.0-liter twin-turbo V6 would make 400 horsepower and 400 pound-feet of torque. Lincoln's spec sheet shows itÂ’s still going to make 400 horsepower, but the torque figure is now up to 415 pound-feet. We're looking at the same spec sheet, but a hat tip to CarBuzz for noticing the change first. The plug-in hybrid model has received an even larger bump to its ratings. Lincoln said it would be 450 horsepower and 600 pound-feet of torque combined, but itÂ’s actually going to be 494 horsepower and 630 pound-feet of torque. We were a bit slack-jawed at the numbers before, and this just takes it one step further. Lincoln still isnÂ’t quoting any acceleration numbers, but with this amount of power, something in the 4- to 5-second range seems likely for a 0-60 mph time. ItÂ’s a legitimate shot across the bow in the German SUV horsepower wars. That said, the Aviator persona comes across as much more muscle car-like than a performance SUV meant to tackle lap times like the AMGs and M car SUVs of the world. We donÂ’t know the all-electric range yet, but Lincoln did tell us the size of the battery pack and the electric motorÂ’s output. Aviator PHEVs will be working with a 13.6 kWh battery pack and a 101-horsepower electric motor. There are two modes: One is called Preserve EV, and the other is called Pure EV. Preserve EV is able to charge the battery up to 75 percent using the engine while driving, whereas Pure EV is designed to keep the car in electric-only mode. YouÂ’ll get blue accents in the Lincoln star if you buy the plug-in hybrid, too. Some cool headlight technology is coming to the Aviator in the form of optional adaptive pixel LED headlights. Lincoln says itÂ’s capable of speed-dependent lighting, which adjusts the beam based on your speed. At fast speeds, Lincoln says more light is directed at the road, while driving at low speeds disperses it wider to cover more area directly in front of the vehicle. WeÂ’ll be driving the new Aviator soon, so look out for our first drive impressions coming later this month.

More head-up displays are coming to a dashboard near you

With the exception of Apple products — $1,000 for a freakin' smartphone? — one great thing about tech is you typically get more for your money with each passing year. This is particularly true with automotive tech: Features like driver assists and surround-view cameras that were once exclusively available in luxury vehicles now come standard even on some economy cars. The same thing is slowly happening with head-up displays (HUD). For example, the 10-inch HUD in the 2018 Toyota Camry is one of the largest and best HUDs I've seen in any car. And a big improvement on the much smaller HUD in the latest Toyota Prius. Mazda is another mainstream brand that offers HUDs in several of its vehicles. But instead of embedding expensive components in the dash and using a special windshield, the HUDs in the Mazda3 and Mazda6 use a thin plastic lens that folds down when not in use. MINI has a similar solution, but this low-cost approach has limits in terms of size and position of the images compared to traditional HUDs that use the windshield as a screen. We're also starting to see similar lens-based aftermarket options that can be added to any car. Last year I tested a portable HUD called Navdy that taps into a car's OBD-II port to provide info on speed and RPM and uses built-in GPS and Google Maps to show the surrounding area, display speed limits and route you to your destination. Navdy also connects to an Android or iOS smartphone via Bluetooth to display data from phone calls, texts and music playing on a connected device, and it's simple to use and easily visible in almost any lighting condition. While Navdy is still available online, late last year the company ran into financial difficulties, and product support has been halted. I recently tested a new portable HUD called Hudly that's not quite fully baked and falls short of Navdy because it doesn't tap into an OBD-II port. Since a companion smartphone app for Hudly isn't scheduled to launch until next month, for now it only mirrors what's on a smartphone. So it can be used for nav and other apps, and its features are very limited. Between automakers adding HUDs in more reasonably priced cars and the aftermarket filling in the gaps for existing vehicle owners with add-ons, the technology is becoming more prevalent and affordable. And it's also getting better.