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Ford to update Sync, MyFord Touch software... again

Ford hasn't had the best luck with its MyFord Touch and Sync systems, as the finicky infotainment system has been subject to a critical whooping while customer issues have helped sink Ford's IQS scores. The automaker has made a concerted effort, though, to try and fix MyFord Touch. And while the results have been mixed, The Blue Oval is hoping its latest free update, set to go live next week, will make things better.
According to a report from The Detroit News, the new system promises streamlined voice commands with fewer levels between opening query and actual result. Ford is also addressing where certain options are selected on the touchscreen. Rather than working one of the four quadrants on the homescreen, users will be able to select anywhere within the quadrant to make adjustments.
While it might only be a band-aid for MFT's problems, the fact that Ford is still trying to improve it is a promising sign. It's going to take more than just this update to address the system's ills, though.

Genesis cars win accolades, offer value — so why are sales so bad?

My high-school buddy Brent Cormier was so smitten with the Genesis G80 when he saw it at an event I hosted at SXSW in 2016 he bought a used 2013 Hyundai Genesis a short time later and fell in love with the car. "It surpasses my every expectation," said Cormier, a self-described "renaissance man" who owns and runs a real estate agency with his wife Laura, is a food service executive chef and part owner of Austin-based Thin the Herd Guitars. "I was locked into Mercedes and Audi for 10 years," he added. "And felt trapped in an endless pit of maintenance costs." After owning the Genesis over the past two years — including using it as an Uber and Lyft driver to earn extra cash — Cormier learned what some frugal luxury sedan buyers and a handful of car reviewers have discovered: Genesis offers great bang for the buck compared to other premium brands and can compete with the best in terms of performance, features and comfort. Hyundai's luxury brand also earned a prominent third-party endorsement last week when for the first time Genesis topped J.D. Power's 2018 APEAL study, surpassing German luxury-performance icon Porsche. The APEAL study (which stands for Automotive Performance, Execution and Layout) "measures owners' emotional attachment and level of excitement across 77 attributes," ranging from performance to comfort, and asks nearly 68,000 owners of new 2018 models to score vehicles on a 1,000-point scale. In its second year ranked as a stand-alone brand, Genesis earned an APEAL score that bumped it up 15 points to 884 and helped push it past Porsche — and past BMW, Lincoln, Mercedes-Benz, Audi, Volvo, Cadillac, Land Rover and Lexus, in order of ranking. Last month, Genesis also topped J.D. Power's Initial Quality Survey (IQS) for the first time this year. And both its models were awarded Top Safety Pick Plus ratings by the Insurance Institute for Highway Safety, among 11 Plus ratings in all for Korean vehicles. Despite high J.D. Power rankings and great reviews, Genesis U.S. sales were off 50 percent for the first six months of 2018 compared to 2017, and in June Genesis sold only 796 vehicles — the first time U.S. numbers dropped below 1,000 in a month. Part of Genesis's APEAL and IQS success can be attributed to its small product lineup: just two models, the G80 and G90 sedans, with a third, the 2019 G70, launching later this year. And while those numbers may help in J.D.

World's dumbest carjackers livestream themselves committing crime

Warrants were issued Monday for a trio of Cleveland carjackers who, after beating up a limo driver and stealing his car, livestreamed themselves joyriding around the city in the stolen limo. According to Cleveland.com, Brandon Lynch, a limo driver and National Guardsman, drove a couple in a hired limo from New Philadelphia, Ohio to Cleveland for game one of the Indians/Red Sox AL Divisional Series last Thursday. After dropping off his passengers at Progressive Field, he drove the stretched 2001 Lincoln to a McDonalds at Carnegie Avenue and East 30th to grab a bite and wait for the game to end. After finishing his dinner in the car, Lynch stepped out for a breath of fresh air in the parking lot when he was approached by three young men on bicycles. One of them asked Lynch if he could take them through the drive-through in the limo. "I laughed at first because I thought they were kidding," Lynch told the website. "I can't just drive someone in the limo." Lynch said no, and that's when the trio jumped him. During the scuffle the three youths choked Lynch out, punched and kicked him in the head. They then rifled through his pockets and made off in the limo. The next day, a young Cleveland resident named Jessee Varner fired up Facebook live and filmed himself and his two accomplices–Ty'Juan Philpot and Norman Henry–reenacting every 90's hip-hop video ever made from inside the stolen Lincoln. During the video they drove around town, smoke some weed, drank some 40 ounce beers, stuck their heads out of the sunroof, and generally made a nuisance of themselves while posting the evidence online. Eventually they crashed the car and fled the scene. Using evidence from the video and from DNA samples collected from a bicycle at the scene of the crime, Cleveland Police issued warrants for their arrest. The three criminal masterminds, who are well known to Cleveland's law enforcement community, remain at large. Despite a bad concussion and the loss of his car, Lynch is looking on the bright side of things. "The Indians won, so it wasn't all bad!" he said. Recent Video: News Source: Cleveland.com Auto News Humor Weird Car News Lincoln Commercial Vehicles limo carjacking cleveland