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The Lincoln Way seeks to woo customers with unique services

Lincoln has been fighting hard to shed their image as a luxury brand for the elderly. The company has recently introduced or updated nearly every vehicle in its fleet in order to literally put a new face on the brand. Options, like the Black Label program, attempt to pull influence from high-end automakers that provide services extending beyond scheduled oil changes. Now, Lincoln is introducing a program that it refers to as The Lincoln Way, a suite of customer-oriented services that the company hopes will set it apart from the pack. All of this starts this fall when the new Continental goes on sale. Customers will have access to services like vehicle pickup and drop off and complimentary loaner vehicles. The company is planning more incentives for the future, but details are vague. Lincoln parent Ford is offering similar services on the upcoming GT. The Lincoln Way seems to be an expansion of some services already offered under the Black Label program. Right now, Black Label includes scheduled maintenance, car washes, and concierge services, as well as exclusive vehicle colors and options. The program is pricey and only available on some models in some states, though Lincoln plans on expanding Black Label's reach. In addition to these services, Lincoln is opening a showroom of sorts, called the Lincoln Experience Center, in Newport Beach, California. The facility won't actually sell vehicles. Instead, customers can come and learn about the brand, build and price vehicles, and take test drives. The Experience Center will then put customers in contact with local dealers. Lincoln says the increased focus on customer care and satisfaction draws influence from the company's growth in China. Since the introduction of The Lincoln Way services, sales in China have grown greatly. Sales in the United States, like China, have been improving the past few years. With the introduction of The Lincoln Way, the company hopes that Matthew Mcconaughey won't be the only draw for future customers. Related Video: Lincoln Ownership Luxury lincoln black label

Ford issues six recalls covering 101,000 vehicles for multiple issues

Ford is announcing six separate recalls for a variety of issues affecting a dozen models and a total of 100,610 vehicles in North America. However, according to Ford spokesperson Kelli Felker, "None of them have caused accidents or injuries." Half of them cover fewer than 1,000 cars.
The largest recall covers 92,022 North American examples (about 83,250 in the US) of some models of the Ford Taurus, Lincoln MKS, Ford Interceptor, Flex and Lincoln MKT from the 2013 and 2014 model years; the 2012-2014 Edge and the 2014 Lincoln MKX. All of them have a potential issue with the halfshaft on the right side that might not be fully seated and could move outward over time. If it shifts too far, the models may no longer be able to drive, and the condition could also allow the vehicles to roll away, even when in Park. Dealers will inspect the shaft to make sure it's seated and will replace the part if necessary.
The next-largest recall covers 5,264 North American examples (4,867 in the US) of the Ford F59 Commercial Stripped Chassis from the 2011-2014 model years. It's possible that an electrical junction box can corrode in areas with salty roads and short circuit. The problem could potentially cause a fire. Dealers will replace the box with an improved design.

2017 Lincoln MKZ shows the new face of progress

No one can accuse Lincoln of failing to keep to the MKZ modern after the latest, comprehensive upgrades for the refreshed 2017 model. The sedan goes on sale next spring and features significant changes to the design, powertrain, and available technology. The designers give the luxury sedan's face an aesthetic overhaul with a mesh grille that's inspired by the Continental concept, and the company also offers LED adaptive headlights as a further improvement to the front end. That said, it looks a little derivative – many staffers are comparing it to similar Jaguar and Kia designs, not that that's a bad thing. Inside, the center console moves away from capacitive controls in favor of actual knobs and buttons. Huge changes happen under the hood, too. The all-wheel-drive MKZ is available with 400 horsepower and 400 pound-feet of torque from a 3.0-liter twin-turbo V6, and the mill is exclusive to Lincoln for now. The optional Driver's Package on these models should further improve the handling thanks to a torque-vectoring rear differential derived from the Ford Focus RS. The same V6 makes 350 hp in front-wheel drive trim, and customers can also order a 2.0-liter turbocharged four-cylinder or hybrid powertrain. Lincoln has a load of safety and driver assistance tech for the MKZ, too. The adaptive cruise control system can deal with stop-and-go traffic and even hold the sedan in place without the driver using the brake pedal. Pre-Collision Assist can also help avoid accidents by automatically activating the brakes. Related Video: Quiet Luxury: Intuitive Technology, Effortless Performance and Distinctive Design Drive 2017 Lincoln MKZ Suite of cutting-edge intuitive technologies including available adaptive cruise control with stop-and-go, auto hold, Pre-Collision Assist with Pedestrian Detection and enhanced park assist help ease the new Lincoln MKZ driving experience Effortless performance enabled by available new Lincoln-exclusive 3.0-liter GTDI V6 engine, which creates a quiet, powerful ride, or popular hybrid option Distinctively redesigned from the inside out, including three new Lincoln Black Label themes available, plus two available Revel® audio systems delivering the height of Lincoln luxury LOS ANGELES, Nov. 18, 2015 – Discover your new favorite space. The new Lincoln MKZ combines intuitive technology, effortless performance and distinctive design to deliver an enhanced driving experience Lincoln calls quiet luxury.