Condition:
Used: A vehicle is considered used if it has been registered and issued a title. Used vehicles have had at
least one previous owner. The condition of the exterior, interior and engine can vary depending on the vehicle's history. See the seller's listing for full details and description of any imperfections.
...
|
VIN (Vehicle Identification Number): JTHFF2C24C2525720
Year: 2012
Make: Lexus
Model: IS250
Warranty: Vehicle has an existing warranty
Trim: C Convertible 2-Door
Options: Leather Seats, CD Player, Convertible
Drive Type: RWD
Safety Features: Anti-Lock Brakes, Driver Airbag, Passenger Airbag
Mileage: 4,769
Power Options: Air Conditioning, Cruise Control, Power Windows, Power Seats
Sub Model: IS250 C
Exterior Color: Black
Number of Cylinders: 6
Number of Doors: 2
<
Harrison Auto Sales
12451
Rt. 30
Irwin, PA 15642
PRESENTS
|
2012 LEXUS IS250 C Convertible
**Loaded!!...Loaded!!**
Luxury Package
Factory Navigation w/Back-Up Camera
Climate Control Seats
1-Owner Lexus...You Know The
Difference
**Carfax Certified!!..Buy With Confidence!!**
*****Only 4,769 Actual Miles!!*****
Serviced.........Inspected
Bumper-to-Bumper Full Factory Warranty
6Year/70,000Mile Factory Powertrain
Warranty
A "NO RISK" PURCHASE HERE ON EBAY
YOU WON'T BE DISAPPOINTED!!
Aggressively "PRICED RIGHT" To Sell
Fast!!
Original MSRP $50,227.00!!!
Why Pay New Lexus Dealership Prices??
DON'T WAIT & MISS OUT!!
BUY-IT-NOW!!!
PLEASE DO NOT EMAIL ME AND ASK WHAT THE RESERVE
PRICE OF THIS AUCTION IS. I HAVE BEEN OVERWHELMED BY EMAILS WITH THIS
QUESTION. AS A SELLER FOR OVER 12-YEARS ON EBAY I DO NOT UNDERSTAND THIS
THINKING....IT IS MY POLICY NOT TO DISCLOSE THE RESERVE PRICE ON MY
AUCTIONS. ALL MY VEHICLES ARE PRICED VERY FAIRLY & ALSO VERY
COMPETITIVELY. THANK-YOU FOR YOU UNDERSTANDING IN REGARDS TO THIS
PROCEDURE.
|
2012 LEXUS IS250
C
|
ONLY 4,769 ACTUAL MILES!!.....SERVICED WITH NEW STATE INSPECTION &
EMISSION!!
|
|
WHY
DO WE DO PRIVATE AUCTIONS?
|
As you can see by our feedback, Harrison Auto Sales is a
recognized & trusted seller here on Ebay for the last 12 years. This simply means we have completed
many, many auctions with very favorable feedback. Based on our years
of selling experience on eBay, we have seen many ways in which people try
to get around the rules and fees of eBay. One thing that these other
people do is email and harass bidders of our auctions trying to get them
to buy their cars and in many instances those automobiles aren't even
listed on eBay. The only way that we can protect our bidders and
ensure them a positive experience is to do a private auction. In
fact, eBay even recommended this to us. All that this does is
protect the bidders identity from unwanted solicitation. As you can
see from our more than 1,000 positive
feedback history, we have nothing to hide. We are simply doing this
to make your eBay experience with Harrison Auto Sales as pleasurable as
possible.
|
MAKE
SURE TO CHECK OUT ALL OF THE PICTURES BELOW!!
|
HARRISON
AUTO SALES IS PLEASED TO OFFER THIS GREAT OPPORTUNITY TO PURCHASE
ONE OF THE MOST POPULAR & AFFORDABLE HIGH-LINE CONVERTIBLES ON THE ROAD TODAY!!!......THE LEXUS
IS250 C................THIS
WAS A LOCAL NEW CAR DEALER TRADE-IN....PLEASE DO NOT CONFUSE THIS
QUALITY LEXUS WITH SOME RE-SCUFFLED AUCTION VEHICLE....THIS IS A LOCAL
NEW CAR TRADE-IN!!.........I SELL ONLY PREMIUM MERCHANDISE HERE ON EBAY
AT VERY REASONABLE PRICES
.................BID
WITH CONFIDENCE AS YOU ARE LOOKING AT A VEHICLE THAT IS COVERED BY THE
LEXUS FULL FACTORY WARRANTY. PEACE OF MIND WITH YOUR PURCHASE
FROM HARRISON AUTO HERE ON EBAY!!
THIS LEXUS IS IN EXCELLENT CONDITION....WE HAVE SERVICED AND STATE INSPECTED
IT.......AND IT IS READY FOR MANY MILES OF DRIVING PLEASURE FOR
YOU!!!........AS YOU CAN SEE FROM THE MANY INTERIOR PICTURES THE
INTERIOR SURFACES ARE IN EXCELLENT CONDITION......NO STORIES OR
ACCIDENT HISTORY HERE.........BUY WITH
CONFIDENCE....CHECK OUR FEEDBACK!!!....WE WANT TO EXCEED ALL OF OUR
CUSTOMER'S EXPECTATIONS!!!......I DO NOT BELIEVE IN LONG
DESCRIPTIONS HERE ON EBAY...THERE IS A COMPLETE LIST OF ALL THE
EQUIPMENT LISTED BELOW AND MANY PICTURES SO YOU CAN HAVE A VIRTUAL TOUR
OF THIS FINE AUTOMOBILE....IF YOU WOULD HAVE ANY FURTHER
QUESTIONS....FEEL FREE TO EMAIL ME AT
BRAD@HARRISONAUTOS.COM AND I
WILL BE SURE TO ANSWER ALL EMAILS AS PROMPTLY AS POSSIBLE...THANK YOU
FOR YOUR INTEREST AND GOOD LUCK BIDDING!!!
****VERY IMPORTANT...PLEASE READ
THE FOLLOWING PARAGRAPH****
P.S. WE LIKE TO REMIND YOU THAT WE WELCOME PRE-BUY
INSPECTIONS. I AM SURE THAT YOU WILL BE MORE THAN SATISFIED WITH THE
CONDITION OF THIS VEHICLE. AS MANY KNOW ALREADY...THERE ARE MANY
VEHICLES FOR SALE BOTH IN YOUR LOCAL COMMUNITY & ON THE INTERNET.
I SELL ONLY TOP QUALITY, "PREMIUM"
MERCHANDISE AND THIS IS WHAT I FEEL SETS ME, MY PRODUCT, AND MY
DEALERSHIP APART FROM ALL OTHERS. I ENCOURAGE YOU TO TALK WITH
OTHERS THAT HAVE MADE A PURCHASE FROM ME AND YOU WILL SEE THERE IS A
DIFFERENCE!! I FEEL THIS SHOULD PUT CONFIDENCE IN THE
BUYERS HERE ON EBAY...IF THERE WERE PROBLEMS WITH THE VEHICLE OR THE
PRODUCT I WOULD NOT ENCOURAGE THIS....I WANT ALL MY CUSTOMERS TO BE
HAPPY WITH THEIR PURCHASE FROM ME.
*************************************************************************
ALSO.....AS YOU CAN SEE WE HAVE ADDED
A BUY-IT-NOW OPTION TO THIS AUCTION.......IF YOU LIKE, YOU CAN USE THIS
TO PURCHASE THE VEHICLE BEFORE THE AUCTION ENDS OR BEFORE ANOTHER SMART
& EDUCATED E-BAYER GETS A GREAT DEAL ON THIS VEHICLE...BEFORE
CHOOSING THIS OPTION PLEASE HAVE
ALL OF YOUR FINANCIAL ARRANGEMENTS IN ORDER......WE MAKE BUYING A CAR THE MOST PLEASURABLE AND
HASSLE FREE THAT YOU WILL FIND ANYWHERE ON THE INTERNET.
DON'T MISS OUT ON THIS OPPORTUNITY TO
PURCHASE A VEHICLE FROM A REPUTABLE SELLER HERE ON EBAY AT A TREMENDOUS
SAVINGS!!!.........THIS IS GOING TO BE A GREAT DEAL FOR THE RIGHT
PERSON!!
AS ALWAYS PLEASE REMEMBER THAT WE RESERVE THE RIGHT TO END
THIS AUCTION AT ANYTIME AS WE ARE IN THE RETAIL AUTOMOBILE
INDUSTRY.....BUT ONCE THE RESERVE HAS BEEN MET HERE ON EBAY THE
VEHICLE WILL NO LONGER BE FOR SALE AT OUR RETAIL LOCATION AND WILL BE
SOLD TO THE HIGHEST BIDDER HERE ON EBAY....BID EARLY!!!!...BID TO WIN!!!
**********************************************************************************
PLEASE TAKE A MOMENT TO LOOK OVER A COMPLETE LIST OF
THE OPTIONS LISTED BELOW AND PLEASE BE PATIENT WHILE ALL OUR PICTURES
UPLOAD. WE TRY TO BE VERY SPECIFIC AND TAKE TIME TO LIST ALL THE
OPTIONS. ALSO WE MAKE A HABIT OF DRIVING ALL OUR VEHICLES WHILE THEY ARE
LISTED TO MAKE SURE THAT AT THE END OF THE AUCTION AND AT THE TIME
OF DELIVERY ALL VEHICLES WILL BE 100% AND READY TO GO...SO WHAT THIS
MEANS IS TO EXPECT UP TO 500 OR SO MORE MILES ON THE VEHICLE THAN WHAT
IS LISTED IN THE AUCTION...WE WANT ALL OUR CUSTOMERS TO BE HAPPY ONES. ALSO
PLEASE BE SURE TO READ ALL THE TERMS AND CONDITIONS BY WHICH WE SELL OUR
VEHICLES HERE ON EBAY...THESE TERMS ARE NON-NEGOTIABLE AND IF YOU CANNOT
STAY WITHIN THESE GUIDELINES THEN WE WOULD RESPECTFULLY ASK YOU NOT TO
BID ON OUR VEHICLES.....GOOD LUCK AND ALWAYS HAPPY BIDDING |
-
2012 LEXUS "IS250 C" MODEL -
DRIVER'S SIDE & PASSENGER AIR BAGS -
AUTOMATIC TRANSMISSION -
AIR CONDITIONING -
MULTI-FUNCTION POWER
TILT/TELESCOPIC STEERING WHEEL -
CRUISE CONTROL -
POWER WINDOWS -
POWER DOOR LOCKS -
DUAL POWER "HEATED" MIRRORS -
DUAL POWER SEATS...................DRIVER &
PASSENGER SIDE -
DUAL "HEATED"
AND "AIR CONDITIONED" SEATS!!! -
DRIVER'S SIDE MEMORY SEATING -
FACTORY AM/FM STEREO.................W/IN-DASH
6-DISC CD
CHANGER AND 8 SPEAKER SOUND LEVELIZER -
BLUETOOTH CAPABILITY WITH USB
AUDIO PLUG -
SATELLITE RADIO -
SMART ACCESS WITH PUSH BUTTON
START -
FACTORY LEXUS
NAVIGATION WITH BACK-UP CAMERA -
FACTORY ALLOY WHEELS -
HOME LINE -
REMOTE KEYLESS ENTRY -
BALANCE OF THE
LEXUS BUMPER-TO-BUMPER FACTORY WARRANTY....4YEARS OR 50,000 MILES....BUY WITH CONFIDENCE!!!...NO
RISK PURCHASE HERE ON EBAY!!! -
......ALSO HAS THE
BALANCE OF THE FACTORY POWERTRAIN WARRANTY THAT IS GOOD FOR 6-YEARS
OR 70,000 MILES.........ALMOST LIKE
BUYING A NEW TRUCK!! -
SERVICED AND PENNSYLVANIA
STATE & EMISSION TESTED!! -
ONLY 4,769 ACTUAL MILES!!!! -
AND MUCH MUCH MORE.......
|
MAKE
SURE THAT YOU ARE BUYING A QUALITY VEHICLE!!!
|
Check out the clean car history at: http://www.carfax.com/
Also, check the value of this vehicle at:
http://kbb.com
The Vehicle Identification Number (VIN) is:
JTHFF2C24C2525720
|
BUYER
COSTS
|
-
PENNSYLVANIA
BUYER
-
6
- 7% Sales Tax (depending on the county of residence)
-
$22.50
Title Fee
-
$36.50
License Plate Fee for Cars (trucks are based on weight)
-
$
6.00 Registration Transfer Fee
-
$100.00
Documentary Fee
-
OUT OF STATE
BUYER
-
Tax,
Title, and License Fees Paid in Your State of Residence
-
$170.00
This includes the documentary fee, 30-day temporary tag, overnight
all paperwork to your address & return overnight envelope to return
paperwork to Harrison auto. This also includes complimentary
Transportation from either the Pittsburgh International airport,
greyhound bus station, or the Amtrak train station. -
For ALL
INTERNATIONAL BUYERS (CANADA, OVERSEAS, AND ALL PURCHASES OUTSIDE
THE US) Your fees will total $195.00. This is not a negotiable fee.
These are the guidelines by which our vehicles are sold. Thank you
for your understanding and compliance with these regulations. -
PLEASE NOTE.....If you are paying by
check for this vehicle (cashier or certified) the title will be held
for 10-business days until all funds have been cleared through our
bank. There are no exceptions made. If you want the title for your
new vehicle at the time of delivery full payment must be made prior
to pick-up by bank wire transfer. Please remember the temporary tag
that is issued at the time of delivery is good for 30-days until you
register your vehicle in the state you live in.....thank you for
your understanding in this matter.
|
TERMS
OF SALE
|
The
following represents the terms and conditions for every one of our
vehicles listed on eBay. If you can't stay within these guidelines
please do not bid on the vehicle as these terms are non-negotiable.
We require a $1,000 non-refundable partial payment within 24 hours of the close
of the auction and full payment within 7 days. We prefer the
deposit to be made by wire transfer. We will ONLY
accept certified bank checks, cashiers checks, money orders, or wire
transfers for the final and full payment of the vehicle. If you
are planning to finance this vehicle, please ensure that the approval is
in place before bidding. If you need financing assistance, you can contact
our finance department at
brad@harrisonautos.com.
We do reserve the right to end this auction at anytime.
GOVERNING LAW; FORUM SELECTION. This
agreement shall be governed by the laws of the state of Pennsylvania,
without reference to its conflict of laws principals. All disputes
arising out of this agreement shall be subject to exclusive jurisdiction
and venue of the Pennsylvania state courts of Allegheny County,
Pennsylvania (or, if there is exclusive federal jurisdiction, the United
States District Court for the Western District of Pennsylvania), and the
parties hereby consent to the personal and exclusive jurisdiction of these
courts. |
FINANCING YOUR VEHICLE |
Please be sure to have financing arranged before the
end of the auction. |
PICKING
UP YOUR VEHICLE
|
All
vehicles will be picked up at out retail location just outside of
downtown Pittsburgh. We are conveniently located near the
Pittsburgh International Airport, the Greyhound Bus Station, and the
Amtrak Train Station. As a courtesy to all of our eBay customers,
we would be happy to pick you up from any of these locations at no
charge. Please be sure to communicate your travel plans to us by
emailing us at brad@harrisonautos.com
so that we can make sure that we make your trip a pleasant one.
|
SHIPPING
YOUR VEHICLE
|
For those that do not pick up vehicle from our
retail location, all associated costs with shipping the vehicle is
the sole responsibility of the buyer. A good resource to estimate
and arrange shipment is Dependable Auto Shippers.
You can contact Brad Simon at 1-888-871-8590. As an
alternative you can click the link at the end of this paragraph to get a
quote as well. Please do NOT
e-mail us and ask for shipping rates or for us to arrange shipping as
this is the only part of the transaction that is the sole responsibility
of the buyer. For an accurate quote from the shipping companies,
every vehicle will be picked up at our retail location at 12451 Route
30, Irwin, PA 15642.
Get a free quote for shipping
your new vehicle. Follow this link...
http://www.das.com Or
you can contact United Auto Shippers at
www.unitedautotransporter.com and their phone number is 817-847-6474
and please ask for Connie. She is our contact person there. |
WARRANTY
|
Our
vehicles are sold AS-IS unless otherwise stated that it is still
under factory warranty. If possible, we will provide an in-service
date of the vehicle for sale, the length of factory warranty, and the
expiration date of the factory warranty. Most of our vehicles are
eligible for an after market warranty offered through Guardian. If
you are interested if this vehicle is eligible and the associated cost,
just drop us an email at
brad@harrisonautos.com.
|
VEHICLE
CONDITION AND DISCLAIMER
|
We
take great pride in selling the finest of pre-owned vehicles.
However, please remember that you a bidding on a pre-owned
vehicle. All pre-owned vehicles may or may not have chips, dings,
dents, scratches, scrapes, or imperfections due to normal everyday use
by the previous owner. We try our best to describe our
vehicles as honest and accurately as possible. A significant
percentage of our business is from repeat customers and referrals as we
make sure that all of our customers are happy. We encourage all
bidders to view the vehicle before bidding at our retail location.
We also welcome pre-buy inspections as well. If you have any
questions or wish to make arrangements to view a vehicle, just drop us
an email at brad@harrisonautos.com.
|
WHO
IS HARRISON AUTO SALES? WHY BUY FROM US?
|
Harrison
Auto Sales has been a licensed independent automobile dealership in the
state of Pennsylvania. We are a member of PIADA
(Pennsylvania Independent Automobile Dealers Association) and the Better
Business Bureau. We have an excellent reputation for delivering
competitively priced high quality pre-owned vehicles. We take pride in the products that we sell and
strive to exceed our customers expectations. For many years, we
have satisfied all types of customers - from the refined tastes of
corporate executives to the distinguished style of today's professional
athletes, including many Pittsburgh Steelers. Harrison Auto Sales
is a name that you can trust to deliver your next top quality vehicle.
|
|
CONTACTING
US
|
We
are SERIOUS about selling this vehicle and we expect you to be SERIOUS
about buying this vehicle. All of our auctions are handled by
professionals that are experienced in distant purchases. Given
this, it is important that all communication concerning this vehicle is
sent to brad@harrisonautos.com.
You can expect a prompt reply to all questions that you may have or drop
us a note with your name and number and we will promptly call you.
Please do not call our dealership as they cannot handle these requests.
IMPORTANT NOTE!!...........PLEASE READ CAREFULLY |
It is important to
read our description fully and do not assume anything. As these
are pre-owned vehicles, sometimes we do not receive all of the
accessories items that came with the car from the factory. For
example, extra keys, books & owners
manuals, remote entry key fobs, factory floor mats, tool
kits, cd cartridges, etc. We try very hard to include these items if
they have remained with the vehicle when we purchased it. Such items are
available at your local franchised dealership. If any of these items are
important to you.....please do not assume they are included with the
sale of this fine automobile.....instead make sure you email us @
brad@harrisonautos.com. In any
instance, we will not be responsible for any missing minor accessory.
|
|
PICTURES!!!
PICTURES!!! PICTURES!!! PICTURES!!! PICTURES!!!
|
Please
be patient while the 35
pictures
download. We try to provide as many pictures as possible to give
you a virtual tour of the vehicle. We feel that all of the
pictures give you a realistic visual of the quality of the
vehicle.
|
PRICED RIGHT!!....WON'T LAST
LONG!!
**PREMIUM MERCHANDISE**
TAKE A TRIP TO YOUR LOCAL
FRANCHISED LEXUS DEALERSHIP AND SEE IF YOU CAN BUY THE SAME VEHICLE I AM SELLING
FOR AT THIS PRICE....I PRICE MY VEHICLES RIGHT SO YOU DO NOT HAVE TO THINK LONG
AND MAKE A HARD DECISION.....I MAKE IT EASY FOR YOU HERE ON EBAY!!
BUY WITH CONFIDENCE FROM A
REPUTABLE SELLER HERE ON EBAY....LOOK AT MY FEEDBACK AND SEE HOW I HAVE SATISFIED
MANY OTHER BUYERS HERE ON EBAY....YOUR SATISFACTION IS MY #1 GOAL!!!
HOOD AREA IS CLEAN & NOT ALL CHIPPED &
NICKED UP. I SELL ONLY PREMIUM MERCHANDISED HERE ON EBAY. BUY WITH CONFIDENCE FROM A REPUTABLE SELLER HERE ON
EBAY.....HARRISON AUTO!!
FRONT BUMPER IS CLEAN WITH NO CHIPS OR
SCRAPES
NICE & STRAIGHT DOWN THE SIDES
REAR BUMPER IS ALSO CLEAN
LOOKS GREAT FROM EVERY ANGLE
NICE & STRAIGHT
DRIVER'S SIDE MEMORY SEATING
FULL POWER EQUIPMENT
AWESOME COLOR FOR THE INTERIOR.....LOOKS
GREAT!!
LEATHER INTERIOR IS IN EXCELLENT CONDITION
POWER CONVERTIBLE TOP
REMOTE POWER TRUNK & GAS DOOR RELEASE
MULTI-FUNCTION STEERING WHEEL
PADDLE SHIFT
EXTREMELY LOW MILEAGE
FULL FACTORY WARRANTY......BUY WITH
CONFIDENCE!!
SMART ACCESS W/PUSH BUTTON START/STOP
FACTORY NAVIGATION
BACK-UP CAMERA
"HEATED" & "AIR
CONDITIONED" SEATS
NON-SMOKER OWNED!!....YOU KNOW THE
DIFFERENCE!!
ALL CARPETS ARE CLEAN AND IN EXCELLENT
CONDITION
OWNER'S MANUALS ARE PRESENT
LOOKS GREAT WITH THE TOP UP
REAR DEFROSTER
THE "FAMOUS"
LEXUS POWER PLANT
FACTORY ALLOY WHEELS
EXCELLENT TIRE TREAD
RECENT STATE INSPECTION
ORIGINAL VIN TAG IN THE DOOR
Aggressively "PRICED
RIGHT" To Sell Fast!!
DON'T WAIT & MISS
OUT!!....BUY-IT-NOW!!!
WE WELCOME PRE-BUY
INSPECTION...I AM SURE YOU WILL BE MORE THAN SATISFIED WITH THE CONDITION OF
THIS VEHICLE
|
Lexus IS for Sale
Auto Services in Pennsylvania
Automobile Parts & Supplies, Automobile Salvage, Automobile Parts & Supplies-Used & Rebuilt-Wholesale & Manufacturers Address: 340 Fickes Rd, Highspire Phone: (717) 432-3570
Auto Repair & Service Address: 2746 Walbert Ave, Germansville Phone: (610) 433-2661
New Car Dealers, Automobile Parts & Supplies, Automobile Accessories Address: Birmingham Phone: (814) 696-0310
Auto Repair & Service, Automobile Body Repairing & Painting, Automobile Parts & Supplies Address: Geigertown Phone: (484) 334-0838
Automobile Parts & Supplies, Automobile Accessories Address: 21 Cloister AVE, Newmanstown Phone: (717) 738-2225
Auto Repair & Service, Automobile Body Repairing & Painting Address: 2011 Walbert Ave, Bushkill Phone: (610) 432-9000
Auto blog
Fri, Sep 18 2015
A million miles. Nearly every car brand and motor oil company plays the million-mile marketing racket at some point. The typical recipe is to take a car that experienced a ton of low-stress highway miles, and make it a rolling testament to the long-term qualities of whatever reputation you're trying to prop up. Saab, Lincoln, Toyota, Honda, Ford, Chrysler. It's a tired game that I would normally just consider one of the pointless ranking exercises of our time. But the truth is, when it comes to a car's longevity, it's almost always the owner that makes the real difference, not the brand. Like a pitcher at a baseball game, the owner mostly determines the victories and the defeats for his car. Some specific models are the basement dwellers of our time – I'm looking at you, Chrysler car with the 2.7-liter engine! But a lot of cars and trucks hit right around the average that is a powertrain whose longevity is mainly determined by that person who turns the key and hopefully learns that patient art of long-term ownership. The best owners are the ones who deserve the attention. So with that in mind, let me introduce you to Matt Farah's Million Mile Lexus. This content is hosted by a third party. To view it, please update your privacy preferences. Manage Settings. This Lexus could be written off as another cynical marketing exercise in this business, performed by those who didn't do the real driving in the past and have no plans at all on doing the bulk of the driving in the future. Matt's actually doing a few things that are genuinely cool, though. Letting other auto journalists and enthusiasts drive it along the way and giving Regular Car Reviews a crack at it. Focusing on the rare virtues of the first-generation Lexus, which, to be frank, can out-diesel a diesel. There is a great story to be had with this car. This isn't a car that was "going to the junkyard" and magically given the kiss of life. That story is far more vast than a guy who bought a high-mileage car in great overall condition. This isn't a car that was "going to the junkyard" and magically given the kiss of life so that it can endure the ages. This Lexus, like all other high-mileage models worthy of our love, has been given one hell of a good maintenance regimen by the prior owners. It was taken care of and primarily maintained at the dealership, where it probably received the best parts and service, thanks in enormous part to owners who were willing to pay that exorbitantly high bill.
Thu, 14 Mar 2013
During the economic downturn, many car dealerships counteracted their slowing income by focusing on things that would set them apart from competition - things like the quality of customer service they provide. When the economy picked up and more sales and service followed, many also first invested those funds back into the business, improving their dealership facilities and service centers. It looks like those investments are paying off, as J.D. Power and Associates' latest Customer Service Index Study shows that overall consumer satisfaction with dealer service has increased to 797 (on a 1,000-point scale), up from 787 in 2012 and 29 points higher than the score in 2011. The study also finds that people are more satisfied with the service they get at dealerships compared to independent service providers, despite the much higher average out-of-pocket cost per visit ($118 vs. $44). Note, however, that this study only looks at how people are treated by a dealer's service department during the first three years of ownership (the survey is based on responses from 91,000 owners and lessees of 2008 to 2012 model year vehicles), so we're talking about the experience had when bringing a car in for repair or maintenance work, most likely under warranty. In fact, maintenance work is increasing in share and accounted for 77 percent of service visits (up from 72 percent in 2012 and 63 percent in 2011). This helps explain why customer satisfaction has also risen, since a properly maintained car is one that's less likely to require a dealer visit for an unexpected repair.
Wed, Jan 13 2016
The Lexus LC 500 captured top honors for the best-designed production car and the best interior at the 10th annual EyesOn Design awards at the Detroit Auto Show. The awards are handed out by the Detroit Institute of Ophthalmology. The Buick Avista won the concept car category, just as its four-door predecessor, the Avenir, did last year. Other winners this year included the Chrysler Pacifica, which won for the best-designed production "truck" (as crossovers and minivans are sometimes categorized), and the Audi H-Tron Quattro, which won for the best concept truck. The Acura Precision concept was also recognized for its "innovative use of color, graphics, and materials." And the new Volvo S90 was singled out for its human-machine interface. The panel of jurists this year included designers from an array of automakers and art schools. Several past honorees for the organization's LifeTime Design Achievement Award participated in the voting, including GM's Wayne Cherry, BMW DesignworksUSA founder Chuck Pelly, Hyundai's Peter Schreyer, and Jack Telnack (formerly of Ford). Telnack also served on the select panel of chief judges this year, alongside Chris Chapman from Hyundai, Dave Marek from Acura, and Stewart Reed from the Art Center College of Design. Lexus Takes 2 and Buick Wins Best Concept For 2nd Year at EyesOn Design Awards at NAIAS January 12, 2016, Detroit, Michigan. A panel of design leaders representing worldwide automotive manufacturers and transportation design chiefs from top design schools around the globe today selected these vehicles to receive the following EyesOn Design Awards at the North American International Auto Show: * Production Car: 2017 Lexus LC500 * Production Truck: 2017 Chrysler Pacifica * Concept Car: Buick Avista Concept * Concept Truck: Audi h-tron Quattro Concept * Best Designed Interior: 2017 Lexus LC500 * Innovative Use of Color, Graphics and Materials: Acura Precision Concept * Human Machine Interface: 2017 Volvo S90 Chief Judges were: Chris Chapman of Hyundai, Dave Marek of Acura, Stewart Reed of ArtCenter College of Design, and Jack Telnack of Ford Motor Company (retired). 2016 marks the tenth year the EyesOn Design Awards have been an integral part of the North American International Auto Show. Related Video: Featured Gallery 2016 EyesOn Design Award Winners News Source: EyesOn Design Detroit Auto Show Acura Audi Buick Chrysler Lexus Volvo chrysler pacifica volvo s90 lexus lc 500 acura precision concept
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