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Lexus unveils UK-only LC Black Inspiration

Lexus revealed yet another special edition of its LC halo model, this time targeting the coupe model and destined for the UK market. Dubbed "Black Inspiration," it's exactly what it sounds like, only with a nice, British twist. The blacked out look is certainly nothing new, but the LC certainly wears it well.  The finish is called Graphite Black, and like all paint codes for the LC, it's ostensibly unique to the car. Don't bother looking for subtle contrasts or two-tone treatments. Everything from the spindle grille, door mirror casings, headlight and rear light cluster surrounds to the housings for the headlight washers has been done in Graphite Black. The monotone treatment finally breaks inside, which is where the Black Inspiration really leans into its target market. The seat bolsters remain a smooth-grain semi-aniline leather, but the surfaces pick up a tweed pattern that is accompanied by a textured finish on the interior trim that looks almost wool-like to our eyes.  Lexus says the LC Black Inspiration will be available for order in the UK starting Nov. 1.  Related Video:  This content is hosted by a third party. To view it, please update your privacy preferences. Manage Settings.

Toyota settles first wrongful death suit related to unintended acceleration

Toyota's sales seem to have rebounded from the unintended acceleration issues from 2009 and 2010, but the automaker is far from done dealing with this situation. Following a settlement worth up to $1.4 billion for economic loss to affected vehicle owners, Toyota has settled rather than going to trial in a wrongful death lawsuit stemming from an accident in Utah in 2010 that left two passengers dead. This isn't the first case in which Toyota has settled, but it was the first among a consolidated group of cases being held in Santa Ana, CA.
According to The Detroit News, this case was scheduled to take place next month, and it was for a November 2010 incident in which Paul Van Alfen and Charlene James Lloyd were killed in a Camry when, based on findings by the Utah Highway Patrol, the accelerator got stuck causing the car to speed out of control and hit a wall; the terms of the settlement were not announced.
The article says that while Toyota will settle on some cases, it doesn't plan on settling on all of them as it still wants to be able to "defend [its] product at trial." This will probably be the case in suits claiming that software for the drive-by-wire accelerator was the cause of an accident in a Toyota or Lexus vehicle. The question of whether or not the electronic accelerator played any role in this problem has been a hot-button topic since the beginning. Toyota has issued recalls in the past to attempt to prevent unintended acceleration caused by trapped floor mats and faulty accelerator pedals, but it also says driver error was to blame in some instances.

J.D. Power customer survey of dealers counts Cadillac, Buick as big winners

Cadillac and Buick have taken the trophies in J.D. Power's latest Customer Service Index Study examining satisfaction with dealer service. Surveying more than 90,000 owners and lessees of 2009-2013 model-year cars, the study found that those with pre-paid maintenance packages were ten percent more likely to buy their next car from the same brand.
Dealer satisfaction scores have improved overall, Cadillac nabbed the luxury segment ahead of Audi and Lexus, taking the crown that Lexus held last year. Buick keeps the mass-market dealer satisfaction win in the family, finishing ahead of Volkswagen and last year's winner GMC. The study also found that service department use of tablets increased customer satisfaction, as did "best practices" like "providing helpful advice." Who knew?
You can find details on those and more findings in the press release below.