2013 Lexus Gx460 Base Sport Utility 4-door 4.6l on 2040-cars

Auto blog

Mystery shoppers love Infiniti, hate Tesla

Infiniti, followed by Lexus tied with Mercedes-Benz took the top two spots for best sales experience according to mystery shoppers from the latest Pied Piper Prospect Satisfaction Index, while EV manufacturer Tesla recorded the lowest overall score. Not surprisingly, premium brands dominated the top ranks. Including the three already mentioned, luxury brands occupied seven of the top ten spots and included Audi, BMW, Porsche, and the only American brand to crack the upper echelon, Cadillac. Toyota, Volkswagen, and Nissan rounded out the first ten positions. The news for domestic automakers isn't good. Aside from Caddy, the only other star-spangled automaker to score above the industry average is Chrysler. The rest of FCA, most of GM, and all of Ford fell below the line. But Pied Piper's mystery shoppers handed Tesla the biggest walloping – the company is ten full points below the next lowest brand, Volvo, and its score of 86 is 17 below the average of 103. It's baffling, considering the company's touted direct-sales model. "Tesla leaves me scratching my head," Fred O'Hagan, Pied Piper's president and CEO, told Wards Auto. "They own all of their stores, so you would think each one would be doing the same thing. But they're not. Tesla is consistent in its inconsistencies." O'Hagan added that there's a "huge variation" in Tesla's store-to-store effectiveness, and that in some cases, shoppers found showroom workers that acted more like "museum curators," Wards Auto reports. It might be popular to call Tesla the Apple of the car world, but based on Pied Piper's work, the brand has a long way to go to emulate the uniform shopping experience of an Apple Store. The news might be bad for Tesla, but even for the brands that scored below average, there's cause for celebration. Only Tesla and Mini lost points in this year's rankings, and only Mercedes and Lincoln held steady. Every other brand, including Infiniti, which topped the index for the first time, gained at least one point. The biggest improvements belong to Porsche, Land Rover, and Mitsubishi, which all jumped five points. Pied Piper's annual Prospect Satisfaction Index uses mystery shoppers – over 6,100 this year – from across the country to assess dealers and generate rankings from over 50 individual factors. News Source: Pied Piper via WardsAuto Green Audi BMW Cadillac Chrysler Infiniti Lexus Mercedes-Benz Nissan Tesla Toyota Car Buying Car Dealers study

Lexus RC F resurfaces with Carbon Package

Take one look at the new Lexus RC F and it'll be fairly obvious that Toyota's luxury division went to considerable lengths to make the new muscle coupe look the part. Still, there will always be those looking for that extra measure of visual aggression. And for them, Lexus is reportedly offering this carbon-fiber package.
The kit apparently includes a new hood (complete with central air vent), roof and active rear spoiler, all made of carbon fiber. The parts in question are particularly evident when installed on the white example of the RC F pictured here, giving it an even racier look than the stock model.
We've yet to receive official details from Lexus on the availability of the Carbon Package, so we don't know how much it will cost - or for that matter, if the components have been recrafted from actual carbon fiber or whether the woven bits simply overlay the existing panels as is often the case with aftermarket parts. But while we wait for official word, you can check out the images that have been circulating the internet in the gallery above.

Online Find of the Day: Lexus-engined Mercedes pickup is a vintage hybrid

You have to love someone who gets incredibly committed to a very weird idea. What you see for sale here is a right-hand drive 1971 Mercedes-Benz 220D in South Africa, but this old Mercedes is now converted into a pickup, complete with bed cover, and there's big secret under the hood, too.
The pickup conversion appears well done based on seller Sedgefield Classic Cars' photos. Even the tonneau cover fits well. You could almost believe that this Mercedes lived its life as a Chevrolet El Camino-like pickup from the very beginning.
However, the rear-quarters conversion might not be the weirdest thing about this Mercedes. The original diesel is gone from the engine bay in favor of a Lexus V8. It seems really odd to pop the hood and find a Japanese mill in this German car, but the photos make it look like a fairly well performed swap. So, bravo to the crazy thinking. According to the seller speaking to Autoblog by email, "as far as we can establish, this was done a few years ago, with all Lexus components."