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2014 Lexus CT shows new face on each side of the Pacific [w/video]

Earlier today, Lexus officially took the wraps off its 2014 CT 200h at the Guangzhou Motor Show, and now we've gotten a chance to inspect the updated hybrid hatchback right here at the LA Auto Show.
As expected, the most prominent change made to the CT's styling is the addition of Lexus' signature spindle grille. Additional changes include new wheel options and revised front and rear fascias, but our favorite update to the car is to the headlights, where there is no longer a gap in the middle of the LED running lights. The luxury hatchback has also received some changes to the cabin, including an updated instrument gauge cluster, a new fixed nav screen that replaces the previous folding unit and a freshened combination of cabin materials.
No changes have been made to the CT's hybrid powertrain, meaning the model will carry on with a 134-horsepower 1.8-liter Atkinson-cycle four-cylinder paired with a drive motor and an electronic continuously variable transmission. Fuel economy ratings likely won't stray too much from the 2013 model's 43 miles per gallon city and 40 mpg highway ratings.

Toyota to enter modern turbo four-cylinder era with Lexus crossover

Toyota has sat quietly on the sidelines as many of its competitors have armed themselves in recent years with lower-displacement turbocharged four-cylinder engines in an effort to gain better fuel efficiency numbers and flatter power curves. It's a strategy largely shared by fellow countryman Honda, who turned away from offering forced-induction four-cylinder models in North America after its first-generation Acura RDX failed to find buyers. Toyota itself has no lack of experience with turbo fours, having built some humdingers for cars like the MR2 and Celica All-Trac back in the 80s and 90s. It's also offered factory-warranted turbos through its TRD performance parts division more recently.
Now, Automotive News is reporting that the world's largest automaker is finally poised to rejoin the turbo-four production-car fray in North America, but it won't be a sports car that delivers the first force-fed punch, it will be a new small crossover model for Lexus. We first showed you spy shots of the NX last week in mule form, and Automotive News says the small softroader will carry a 2.0-liter turbo four in its engine bay when it rolls on to world markets in 2014 or early 2015. That model, the NX 200t, will be joined by the NX 300h, a hybrid variant. It isn't immediately clear when US buyers will see the turbo model, however, it's possible that the hybrid could bow first - the story quotes an anonymous company source suggesting that Americans might not see the engine offering until sometime in 2015.
AN further posits that the new 2.0-liter will likely supplant the company's 2.5-liter V6 in the IS sedan and the same-displacement four-cylinder in the Toyota RAV4, but does not indicate where the new engine will be built.

J.D. Power customer survey of dealers counts Cadillac, Buick as big winners

Cadillac and Buick have taken the trophies in J.D. Power's latest Customer Service Index Study examining satisfaction with dealer service. Surveying more than 90,000 owners and lessees of 2009-2013 model-year cars, the study found that those with pre-paid maintenance packages were ten percent more likely to buy their next car from the same brand.
Dealer satisfaction scores have improved overall, Cadillac nabbed the luxury segment ahead of Audi and Lexus, taking the crown that Lexus held last year. Buick keeps the mass-market dealer satisfaction win in the family, finishing ahead of Volkswagen and last year's winner GMC. The study also found that service department use of tablets increased customer satisfaction, as did "best practices" like "providing helpful advice." Who knew?
You can find details on those and more findings in the press release below.