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Lexus ES sedan (probably) teased ahead of Beijing debut

Lexus has shared a teaser image of a yet-unnamed future production car, which we believe to be the upcoming ES. The now-familiar spindle grille fills almost the entire image, which Lexus has served us with the tagline "Expect the Unexpected". So, what to expect? Word on the street is that the rear-drive GS saloon is on its way out for good, and the ES would fill its shoes. The 2011-introduced GS has been a slow seller recently, and Lexus might lift the ES to the position of its sole midsize sedan – especially as it moves onto the new TNGA platform already used by the Camry and Avalon, known ES relatives on the Toyota side of things. Let's not forget the ES nameplate debuted way back in the late '80s on a posher Camry with frameless windows, and the models have walked hand-in-hand ever since. The "Unexpected" tagline could be justified by offering all-wheel drive, which would be a first in the ES; the blue tinge of the teaser's Lexus logo refers to a hybrid system, which is also mentioned in the company's teaser tweet. The car will be a global model, which the ES hasn't yet been. This content is hosted by a third party. To view it, please update your privacy preferences. Manage Settings. At 7,773 units, the ageing GS's 2017 sales have nearly halved from 2016's 14,878, which also saw a significant drop from over 23,000 cars sold in 2015, when it was last refreshed. By comparison, Lexus sold over 51,000 ES models last year, also topping 2017's Toyota Avalon sales by almost 20,000 cars. Perhaps the more aristocratic GS isn't seen as a viable as the more bread-and-butter ES, which could be imported to Europe for the first time ever. Earlier this month, we reported that GS orders and production are being called off. Lexus will unveil the new car in Beijing later this month. More teasers are likely to be on their way, and with them, we can report more about the car's appearance and likely spec. In a flurry of crossovers, a traditional saloon sounds like a fresh thing to introduce. Related Video:

Mercedes, Infiniti, Lexus rank tops with mystery shoppers

If you want the best experience possible when buying a new car, then you'd better head down to your local Mercedes-Benz, Infiniti, or Lexus showroom. According a mystery shopper study conducted by the Pied Piper Prospect Satisfaction Index, those three luxury brands ranked highest among the 33 makes surveyed. The highest scoring mainstream brands included GMC, Hyundai, Kia, and Ford.
The study asked 5,203 mystery shoppers about the tactics used by salespeople during their most recent automotive purchases, and found a few interesting parallels along the way. For example, dealers at Infiniti, Land Rover, and Smart leaned heavily on vehicle walk-arounds with potential customers, while Jaguar, Volvo, and Audi were quick to point out exclusive features.
This study contrasts with a similar study conducted by JD Power in 2012. Its Sales Satisfaction Survey listed Mini as the top scorer, while Pied Piper's mystery shoppers ranked the BMW-owned brand below the industry average. Lexus scored highly on both surveys, as did Infiniti and GMC.

Lexus in no hurry to be a big player in China

For a while now, China's spiraling wealth, population and development has had the world's luxury automakers in an expansionist fervor, with many executives exhibiting the sort of gleefully maniacal behavior historically reserved for gold-rush prospectors. Yet Toyota, of all companies, is exercising a surprising amount of caution in the Asian nation.
As The Wall Street Journal notes, Toyota's premium brand, Lexus, sold all of 64,000 vehicles in China last year, while BMW cleared its books of 326,000. In fact, it didn't even bother entering the market until 2005, while rival Audi built its first car in the market a decade and a half earlier. Even now, Lexus doesn't build any vehicles in China, and with the country's notoriously high tariffs on imports, that's a major disadvantage. Yet the business daily quotes Lexus executive vice president Mark Templin as saying that the brand is nowhere near ready to start building cars in the market. "We're not having those discussions about when we're going to go to China... We have a lot of work to do before we get to that point."
Part of that work includes establishing a more expansive dealer network - Lexus only had 99 stores as of 2012, while rival Mercedes-Benz had over two-and-a-half times as many, and it's still expanding. Adding a lot of dealers without having a goodly number of competitively priced offerings for them to sell may seem like an odd strategy, but Templin tells the WSJ that the goal is to "cultivate our image for quality and customer service and let the customers that we have go tell that story for us."