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Honda, Hyundai and Kia get best word-of-mouth recommendations in US
Mon, 09 Dec 2013Forget advertising, incentives and, yes, even our excellently crafted vehicle reviews, sometimes the best way for automakers to sell cars is still good ol' fashioned word of mouth. In an attempt to measure this "word of mouth" power, The Boston Consulting Group, a management consulting firm, has created a new study called the Brand Advocacy Index (BAI). The index takes a look at how various industries perform from person to person. Those industries include automotive, smartphones, grocery, mobile telecommunications and banking.
The study polled more than 32,000 individuals across Europe and in the US to come up with the top 55 brands in these various industries. On the automotive side of things, the top brands in the US were Honda, Hyundai and Kia, all tied at 63 percent. On a global scale, Volkswagen and Toyota scored the highest with a 65-percent BAI rating (both in France). The average BAI for auto industry players tallied 50 percent.
As for companies in other industries, Apple's iPhone was the index's top-rated smartphone, Trader Joe's was the highest recommended grocery store, Virgin was sat atop the mobile telecom industry and USAA was the top retail bank. Scroll down for the full press release on the new study.
These cars are headed to the Great Crusher In The Sky
Fri, 24 Aug 2012It happens every year. We bid adieu to some cars and trucks that will be missed, and say good riddance to others wondering how they stayed around so long. Whether they're being killed off for slow sales or due to a new product coming along to replace them, the list of vehicles being discontinued after 2012 is surprisingly long and diverse.
CNN Money has compiled a list of departing vehicles, to which we've added a few more of our own. In the slow sales column, cars like the Lexus HS 250h, Mercedes-Benz R-Class and the full Maybach lineup appear, while the Ford Escape Hybrid, Mazda CX-7 and Hyundai Veracruz are all having their gaps filled with more modern and more fuel-efficient alternatives. Obvious exceptions to the rule include models that still sell in decent numbers like the Jeep Liberty and the Chrysler Town & Country (which will eventually be replaced by a crossover-like vehicle).
Check out our gallery of discontinued cars above, then scroll down for more information.
Feds investigating Kia Sorento over shattered sunroofs
Sun, 27 Oct 2013The National Highway Traffic Safety Administration has opened an investigation into 64,000 Kia Sorento crossovers due to complaints from owners that the sunroof can shatter unexpectedly. This probe affects Sorento models from the 2011, 2012 and 2013 model years.
According to The Detroit News, NHTSA has received 15 complaints from Sorento owners citing sunroofs that shattered, 13 of which reportedly happened while the vehicle was in motion. No crashes have been reported from this problem, but one complaint did cite minor injuries - cuts from the shattered glass.
The automaker told The Detroit News that it "has been evaluating the performance of its panoramic sunroof as part of ongoing vehicle monitoring activities conducted as a standard practice on all Kia models." Kia's corporate cousin, Hyundai, recently had similar sunroof problems with its Veloster hatchback.