2014 Jeep Grand Cherokee Limited on 2040-cars

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Jeep still working to improve Cherokee's 9-speed auto

Fiat Chrysler is hoping an upcoming software update will stem the tide of consumer complaints surrounding its nine-speed automatic transmission. Owners of the 2014 Jeep Cherokee have reported a number of problems on the National Highway Traffic Safety Administration's SaferCar.gov website, since the new model and its troubled gearbox arrived way back in October 2013. The software update is "intended to keep the vehicle performing as intended, and to prevent durability issues from occurring in the future," an FCA spokesperson told Automotive News, and will be available to owners of both the 2014 to 2015 Jeep Cherokee and the 2015 Chrysler 200, which also uses the 9AT. While FCA will be notifying consumers of the update, owners can also request the software reflash if they happen into their dealer before then. Despite the widely documented problems with the transmission, the only complaints on NHTSA's website relate to the 2014 Cherokee – neither the 2015 Jeep nor the 200 have received any complaints. That bodes well as FCA prepares to begin deliveries of the 2015 Jeep Renegade and launch the Fiat 500X, both of which pair the 9AT with the 2.4-liter Tigershark four-cylinder. "We have had to do an inordinate amount of intervention on that transmission, surely beyond what any of us had forecast," FCA CEO Sergio Marchionne told Automotive News. "There are things that we have done – that we continue to do. Our proactive customer care intervention has actually increased in intensity on these vehicles in 2014, especially in the second half." What's fascinating about the 9AT's problems are that they haven't been the fault of manufacturer ZF, but have related to software that wasn't "mature" and had "teething problems," Marchionne has said previously, AN reports. With the lack of criticism for the 9AT in 2015 models and this pending software update, though, here's hoping that FCA has finally figured out its fuel-sipping gearbox. Related Video:

Hank the Autodog takes a ride in the long-term 2014 Jeep Cherokee

Autoblog readers, meet Hank, my 40-pound, six-year-old Shar Pei and Staffordshire Terrier mix, a combination also known as a Pit Bull. Pit Bulls and car enthusiasts have a lot in common. They're a little intimidating to your average man on the street, but at the end of the day all they want to do is feel the breeze in their ears. Dogs who love car rides are the ultimate enthusiasts, and Hank especially is a canine connoisseur of cars. There is nothing Hank likes more than to hop in and go for a ride. With an owner like me, he has developed refined tastes when it comes to cars. As our long-term Jeep Cherokee is about to leave the Autoblog Garage, and since the weather is warming back up, it's the perfect time to give our Autodog one last spin in his favorite Jeep. We wanted to see what a car ride looks like from a dog's perspective. Luckily, we have a cache of GoPros and plenty of cars on hand to give Hank one last chance to go for a window-down ride. After many pets, treats, and drives around town, we put together this video montage of Hank's best day ever.

Consumer Reports says these are the worst new cars of 2014

Consumer Reports has announced its annual list of worst vehicles, a cringe-inducing contrast to its list of top vehicles. Ignominiously leading the way in 2014 is Chrysler, which has a staggering seven models listed.
Jeep nearly sweeps the small SUV segment by itself, with its Compass, Patriot and 2.4-liter version of the new Cherokee, while the only midsize sedans listed by CR were the Chrysler 200 and Dodge Avenger. The new Dodge Dart and the Dodge Journey round out CR's condemnation of Chrysler.
Ford is taking heat as well, with the Taurus, Edge and their counterparts from Lincoln all listed as the worst vehicles in their respective segments. Toyota doesn't fare much better, with its Lexus IS, Scion iQ and tC also making the list.