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Fiat Chrysler wins top Total Quality Award for first time

The Strategic Vision Total Quality Awards are 20 years old in 2015, and Chrysler has never topped the awards before. Until now, that is. Fiat Chrysler takes the overall award on the corporate level with six segment leaders from Fiat, Dodge, Jeep, and Ram. The Fiat 500 won Small Multi-Function Car, the 500e won Small Alternative Powertrain, the Dodge Challenger tied at the top in the Specialty Coupe category alongside the very un-coupe Mini Cooper Countryman, the Jeep Wrangler Unlimited took the Entry SUV category, the Dodge Durango won in Mid-Size SUV, and Ram took the overall in Best Non-Luxury Brand. The accolade means FCA has gone from one segment winner in 2010 to overall victory in five years. Cars have gotten so good, says Strategic Vision, that it is harder than ever to win. In fact, says the group, 18 years ago 85 percent of all vehicle brands had more than half a problem per vehicle. This year, no brand has more than half a problem per vehicle. The organization measures "over 155 specific aspects of the customer's experience," and scores are based on input from more than 46,000 customers. Other notables in and near the winner's circle include Volkswagen and General Motors, who tied for second place on the corporate scale, one point behind FCA. The Mini Cooper Roadster scored the highest of any model, the Corvette Stingray Convertible and Coupe scored the second- and third-highest. The Chevrolet Colorado is the first domestic Standard Pickup winner in more than ten years, and the Nissan Titan carried the Full-Size Pickup category. The press release below has all the details on how winners and losers are selected, and the full list of automakers and how they finished. "The Customer's 'Total' Experience Defines Quality, Fiat Chrysler Scores Highest in Total Quality," says Strategic Vision The 2015 Total Quality Awards® SAN DIEGO, Friday, July 17, 2015 — Unknown to many, when some consumer research firms rank a car company's quality performance they often do so by simply "counting problems." In the past, this may have been acceptable, but in today's modern and efficient manufacturing world the difference between the worst brand and best brand is LESS than half-a-problem per vehicle. Thus, any "quality ranking" based on this method is severely lacking in the complete picture of the "Total" Quality experience that customers actually use to judge their product ownership.

Jeep sets all-time sales record in 2012

Last year was good to Jeep. Chrysler has announced its trail-rated brand set an all-time global sales record in 2012 by moving 701,626 units. That number easily surpasses the previous record set in 1999 when Jeep sold 675,494 models. All told, the brand saw a 19-percent sales increase worldwide over 2011, and much of that swell can be traced directly to the Wrangler. While the Grand Cherokee led Jeep sales, the Wrangler posted record numbers both globally and within the US, moving 194,142 and 141,669 units in each market, respectively.
Meanwhile, the Compass beat its previous global sales record with 103,321 units rolling off of dealer lots. In the US, Jeep sold 62,010 Patriot units, breaking that model's previous record as well. Jeep's impressive performance in 2012 marks the second year in a row the brand has seen double-digit percentage sales increases. Check out the full press release below.

2017 Jeep Compass debuts with tiny Grand Cherokee looks

Meet the Jeep Compass. It is, thankfully, completely new and entirely unrelated to the Jeep Compass and Patriot that are on sale now. Bet you almost forgot about that pair. As the new C-Segment SUV in Jeep's lineup, it'll replace both of those models and take a spot in between the Renegade and Cherokee. The new Compass is based on a stretched version of the Renegade platform, what Fiat Chrysler Automotive in a fit of eloquence calls the "Small Wide 4x4" architecture. We expect front-wheel drive as standard and four-wheel drive as a very commonly selected option. The Compass should offer either a 2.0-liter turbo inline-four or a naturally-aspirated 2.4-liter inline-four, both mated to a nine-speed automatic transmission. There's a chance it'll get a manual, but it's a very slim chance. That being said, globally there will be 17 powertrain options, according to FCA, and that may mean US consumers will have more than one choice in the matter. Judging by the first photo above, a an off-road-ready Trailhawk model is a good bet. We've already seen this thing completely uncovered in these spy shots, which were taken in Brazil, where it will be produced, so the overall mini-Grand Cherokee aesthetic isn't a surprise. The interior looks more like the Cherokee's than the Renegade's, however, and you'll notice there's no controversial T-handle shifter in sight. So why didn't we see the new Compass at the New York Auto Show, like everybody expected? Jeep says it's because it wanted the reveal to occur at the plant that's going to build the thing, highlighting the importance of the South and Central American markets for the brand. There will be a North American debut with more information coming at the LA Auto Show in November, so we won't have too long to wait for more details. As originally planned, the Compass should hit American dealerships in early 2017. Featured Gallery 2017 Jeep Compass Revealed in Brazil Jeep Crossover SUV Off-Road Vehicles jeep compass jeep patriot