1989 Jaguar Xjs Cabriolet, V12, All Orginal. 41k Miles! Immaculate Condition. on 2040-cars

Auto blog

Submit your questions for Autoblog Podcast #323 LIVE!

We're set to record Autoblog Podcast #323 tonight, and you can drop us your questions and comments regarding the rest of the week's news via our Q&A module below. Subscribe to the Autoblog Podcast in iTunes if you haven't already done so, and if you want to take it all in live, tune in to our UStream (audio only) channel at 10:00 PM Eastern tonight.
Discussion Topics for Autoblog Podcast Episode #323
Lamborghini Veneno

2023 J.D. Power APEAL Study shows new-car customer satisfaction scores slip

J.D. Power survey results have been slightly up but mostly down for automakers this year, literally. In February, the 2023 Vehicle Dependability Study showed an overall decline compared the 2022 a month before the Customer Service Index Study did the same. The trend reversed in June with a better overall score on the 2023 U.S. Electric Vehicle Consideration Study than in 2022, then declined again the same month on with a lower overall score on the 2023 Initial Quality Study. The declines continue with the 2023 J.D. Power U.S. Automotive Performance, Execution and Layout (APEAL) Study, overall satisfaction among the 84,555 respondents down two points overall compared to 2022, to 845 out of 1,000 points. Because last year's score dropped compared to 2021, this year marks the first consecutive decline in the study's 28-year history. The study tries to "[measure] owners' emotional attachment and level of excitement with new vehicle" after 90 days of ownership by asking new owners to rate 37 attributes in 10 areas around the vehicle, such as the feeling they get when they hit the accelerator. Satisfaction with nine of the attributes is down this year versus last, fuel economy the only segment to show better results with 15 points more satisfaction. Styling and infotainment are big drags on satisfaction. Responses to new car exterior looks tallied 888 points, down from 894 last year, the largest drop in this year's study. On the digital side, less than half of those surveyed this year said they prefer using a manufacturer's built-in infotainment. From 70% of respondents in 2020 preferring to use a manufacturer's in-house software to play audio instead of Android Auto or Apple CarPlay, that's 56% in 2023. Going all-in on Google appears to have the best effect. J.D. Power said that vehicles with both Google's Android Automotive Operating System (AAOS) and Google Automotive Services (GAS) "score higher in the infotainment category than those with no AAOS whatsoever. AAOS without GAS receives the lowest scores for infotainment of the three categories."  Frank Hanley, senior director of auto benchmarking at J.D. Power, said, "Despite the technology and design innovations that manufacturers put into new vehicles, owners are lukewarm about them. While innovations like charging pads, vehicle apps and advanced audio features should enhance an owner’s experience, this is not the case when problems are experienced.

The Jaguar XKSS, famed ride of King of Cool, is new again

You might remember earlier this year, when we told you Jaguar had confirmed that it would follow up the limited-run of continuation E-Types – completely new, built from scratch classics – with a new run of the impossibly cool XKSS. Those folks in Coventry weren't pulling our leg, because we're here in LA and the brand new XKSS is here, too. Actually, they're 60 years late. If you remember the story we told you when Jaguar said it'd be building these things, there were originally to be 25 cars in total. 16 were built, and the other nine were destroyed in a fire at the Browns Lane factory. Thus, nine original XKSS cars have been missing, and the nine XKSSs that Jaguar will build for a cool GBP1 million each will round out the initial production run. If you're not familiar with the XKSS, here's a little background. Jaguar won Le Mans three times in a row in a factory racer known as the D-Type. After withdrawing factory support in 1956, some privateers continued on with the car, but Jaguar didn't. That left several D-Types sitting about Browns Lane in various degrees of completion. Sir William Lyons had them converted to road spec, which involved adding such niceties as a windshield and passenger door, but otherwise they were not far removed from the Le Man-winning cars they were based on. That meant that they were, to put it mildly, a lot of car for the street. The kind of person an XKSS appealed to was stylish and adventurous, and someone who craved speed. Someone like Steve McQueen, perhaps. His old XKSS is sitting in the Petersen Museum in LA, which not-coincidentally is where Jaguar assembled us to see the wraps pulled off the new one. The "new" XKSSs are generally faithful to the original design, with the bodies hand-formed off bucks that were themselves created off an original XKSS. The body is made out of exotic magnesium, an extremely lightweight metal which is often misunderstood to be extremely flammable. It is, but much more so when it's in little pieces, like shavings; formed into a car body, it's not quite the incendiary device you might think it'd be. Even the processes to form the chassis is the same, such as the bronze welding technique used to bond its tubing. A few concessions to modern safety are fitted, however. There's a fuel cell, partly due to the additional safety it provides but also to better resist the harrowing effects of modern ethanol blend fuel.