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Jaguar demanding customer data from reluctant dealers

Nearly every major business is collecting consumer data these days, and keeping that data secure has come to the forefront of many customer's minds. Jaguar Land Rover North America's decision to begin requesting more customer info from its dealer network appears unfortunately timed, however. If it had come a few years ago, it might have been ignored, but in today's climate of heightened awareness, a few dealers are pushing back. To put the showrooms in an even tougher position, JLR NA is threatening to deny quarterly incentives if they do not turn over the customer data, according to Automotive News.
JLR NA instated the nationwide plan, which it calls Single View CRM, on February 7, but according to Stuart Schorr, Jaguar Land Rover North America Vice President of Communications, the automaker has been negotiating with its dealers to institute the new program for over a year. Schorr tells Autoblog that no financial information is being shared, noting that such data is limited to customer details, including things like what vehicles they own and whether they have any pending service. The initiative is meant to "improve customers' and owners' engagement with the brand," he said. Also, the company is not accessing dealer data itself; instead showrooms are asked to enter the info into JLR's database.

Jaguar takes bite out of Mercedes' Magic Body Control chicken ad

We were quite impressed by Mercedes-Benz when it aired its Magic Body Control commercial, starring a group suitably funky chickens demonstrating their ability to jive to Diana Ross and the Supremes. Now, Jaguar has taken the opportunity to poke some fun at its German rival, releasing its own take on the Magic Body Control spot, and um, there's a big cat involved.
You'll really want to take a look at this video, which is just another sign that in terms of clever ads, Jaguar is doing quite well. We aren't sure if "Jaguar vs. Chicken" will make it onto TV any time soon, but it's still fun to see the British brand take the mickey out of Mercedes - it's rare to see automakers go after each other so bluntly in their marketing efforts. Scroll down to watch the video (we've also included a bonus video, Jag's recent "Cat In A Box" spot).

Jaguar offers best glimpse yet at new F-Pace [w/video]

The upcoming new Jaguar F-Pace crossover promises to be both fast and comfortable, but its reveal has been somewhat slow and painful. Fortunately it'll all come to a close soon when Jaguar finally takes the wraps off the finished product at the Frankfurt Motor Show less than two weeks from now. But before it does, it's offering us one more glimpse at its forthcoming debut crossover. Though once satisfied leaving the high-riders to its sister brand Land Rover, Jaguar declared its intention to get into the crossover market when it presented the C-X17 at the Frankfurt show two years ago. We've since seen the concept rehashed in different colors, more spy shots of prototypes undergoing testing than we could shake an aluminum stick at, and even more teaser images and videos – including some barely wearing any camouflage at all. But this is out best look at it yet. And with it, the British automaker confirms that the crossover will hit US showrooms next Spring. The production F-Pace is pictured above and at the end of the video below in S trim, production spec, and in profile ahead of its global debut. And looking at it side by side with the concept, it's clear that Jaguar has kept faithful to the original design. The side vent has been reshaped, the rear haunch smoothed out, the roofline appears to slope a little more, and some minor details have been rethought. But otherwise it's a dead ringer, at least as far as we can tell so far. Even the wheel design is strikingly similar. But we'll reserve final judgement for when we see it up close, personal, and from all the angles upon its debut – though we don't doubt we'll see a bit more of it between now and then. This content is hosted by a third party. To view it, please update your privacy preferences. Manage Settings. This content is hosted by a third party. To view it, please update your privacy preferences. Manage Settings.