2004 Jaguar Vanden Plas Sedan 4-door 4.2l on 2040-cars

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2023 J.D. Power APEAL Study shows new-car customer satisfaction scores slip

J.D. Power survey results have been slightly up but mostly down for automakers this year, literally. In February, the 2023 Vehicle Dependability Study showed an overall decline compared the 2022 a month before the Customer Service Index Study did the same. The trend reversed in June with a better overall score on the 2023 U.S. Electric Vehicle Consideration Study than in 2022, then declined again the same month on with a lower overall score on the 2023 Initial Quality Study. The declines continue with the 2023 J.D. Power U.S. Automotive Performance, Execution and Layout (APEAL) Study, overall satisfaction among the 84,555 respondents down two points overall compared to 2022, to 845 out of 1,000 points. Because last year's score dropped compared to 2021, this year marks the first consecutive decline in the study's 28-year history. The study tries to "[measure] owners' emotional attachment and level of excitement with new vehicle" after 90 days of ownership by asking new owners to rate 37 attributes in 10 areas around the vehicle, such as the feeling they get when they hit the accelerator. Satisfaction with nine of the attributes is down this year versus last, fuel economy the only segment to show better results with 15 points more satisfaction. Styling and infotainment are big drags on satisfaction. Responses to new car exterior looks tallied 888 points, down from 894 last year, the largest drop in this year's study. On the digital side, less than half of those surveyed this year said they prefer using a manufacturer's built-in infotainment. From 70% of respondents in 2020 preferring to use a manufacturer's in-house software to play audio instead of Android Auto or Apple CarPlay, that's 56% in 2023. Going all-in on Google appears to have the best effect. J.D. Power said that vehicles with both Google's Android Automotive Operating System (AAOS) and Google Automotive Services (GAS) "score higher in the infotainment category than those with no AAOS whatsoever. AAOS without GAS receives the lowest scores for infotainment of the three categories."  Frank Hanley, senior director of auto benchmarking at J.D. Power, said, "Despite the technology and design innovations that manufacturers put into new vehicles, owners are lukewarm about them. While innovations like charging pads, vehicle apps and advanced audio features should enhance an owner’s experience, this is not the case when problems are experienced.

Jaguar confirms 575-hp F-Type Project 7 for Goodwood debut

Two days ago, Jaguar announced it had something special in store for the Goodwood Festival of Speed this weekend. Then yesterday images of that special creation, the F-Type Project 7, leaked out. And now, as promised, Coventry has released the full details on the ultimate F-Type to date. And its even better than we expected.
The production version of the concept revealed last year, the F-Type Project 7 celebrates the 60th anniversary of the D-Type by borrowing some of that legendary roadster's design cues, right down to the rear fin and British Racing Green livery with white racing stripes.
Of course the Project 7 is more than just a retro appearance package. The bespoke speedster packs a version of Jaguar's prolific 5.0-liter supercharged V8 with 575 horsepower - 25 more than the F-Type R Coupe - to make it the Leaping Cat marque's most powerful production car to date. Mated to Coventry's familiar eight-speed automatic transmission, that's said to be enough to propel the Project 7 to 60 in 3.8 seconds en route to an electronically limited top speed of 186 miles per hour. Keeping all that power and pace in check and on the road are such features as carbon ceramic brakes, a full complement of carbon-fiber aero components, electronic differential and brake-based torque vectoring system.

Question of the Day: What's the greatest British car ever?

The British automotive industry has produced everything from high-production econo-commuters to staggeringly luxurious oligarch-wagons, along the way winning plenty of races and building plenty of beautiful machines. The original Mini led directly to the past half-century of transverse-engine, front-wheel-drive cars built everywhere, the MGB put the sporty little convertible into everyone's reach, and the Morris Oxford became the most beloved motor vehicle in India. So many to choose from, but we want you to pick one. What will it be? Related Video: