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The diesel premium in our Jaguar XE quickly pays for itself

Our long-term 2017 Jaguar XE 20d AWD recently returned from a 2,000-mile road trip. My wife and I took a few days to visit her family in Auburn, Alabama, and it was the first real chance anyone has had to stretch the Jaguar's legs outside of Michigan. It was also a good opportunity to see what sort of fuel economy I could wring out of the XE's 2.0-liter turbocharged diesel. The diesel engine was the main reason I chose it over our equally lovely long-term 2017 Audi A4. For me, chasing fuel economy is a great way to stay focused on the road. The XE 20d AWD is rated at 30 city/40 highway and 34 combined. The drive to and from Auburn is almost entirely highway, so I knew matching the highway rating would be easy enough. The XE has a 14.8 gallon tank, so I was looking at a minimum of 600 miles per tank and four fills for the trip, counting the initial pre-departure fill. I had two main concerns: first, this was a new route, so I didn't know how available diesel would be along I-75; second, crossing the Appalachian Mountains was going to severely cut into my overall average. The first worry turned out to be a nonissue, especially as we went further south. Not once was I forced to go from station to station looking for a lone green-handled pump. People in the South love their Cummins, Powerstroke, and Duramax-powered trucks, meaning diesel pumps were plentiful. Rolling up in a Jaguar does garner attention, though. An older gentleman even asked if I knew that I was putting diesel in the car. It seems he didn't have much faith in my reading comprehension skills. The mountains were more of a problem. There was literally no getting around them, but were west of the highest parts, so it could have been worse. The indicated fuel economy dropped by 4 mpg on the way up, from 47 mpg to 43. Still, I managed more than 650 miles from a tank, though I was starting to push my luck. We filled up for the short final leg. By the time we rolled into Auburn, the display indicated 44 mpg – pretty damn good, I'd say. It held there for the entire trip. Calculating the actual mileage revealed the computer was generous by 2 mpg, but that's par for the course. Few automakers display precise numbers. The relative ease of getting this sort of fuel economy was complemented by the price of diesel. At each one of my four stops, diesel cost less than premium, the required fuel in all of the XE's gasoline engines. According to AAA, the same is true nationwide.

2023 J.D. Power APEAL Study shows new-car customer satisfaction scores slip

J.D. Power survey results have been slightly up but mostly down for automakers this year, literally. In February, the 2023 Vehicle Dependability Study showed an overall decline compared the 2022 a month before the Customer Service Index Study did the same. The trend reversed in June with a better overall score on the 2023 U.S. Electric Vehicle Consideration Study than in 2022, then declined again the same month on with a lower overall score on the 2023 Initial Quality Study. The declines continue with the 2023 J.D. Power U.S. Automotive Performance, Execution and Layout (APEAL) Study, overall satisfaction among the 84,555 respondents down two points overall compared to 2022, to 845 out of 1,000 points. Because last year's score dropped compared to 2021, this year marks the first consecutive decline in the study's 28-year history. The study tries to "[measure] owners' emotional attachment and level of excitement with new vehicle" after 90 days of ownership by asking new owners to rate 37 attributes in 10 areas around the vehicle, such as the feeling they get when they hit the accelerator. Satisfaction with nine of the attributes is down this year versus last, fuel economy the only segment to show better results with 15 points more satisfaction. Styling and infotainment are big drags on satisfaction. Responses to new car exterior looks tallied 888 points, down from 894 last year, the largest drop in this year's study. On the digital side, less than half of those surveyed this year said they prefer using a manufacturer's built-in infotainment. From 70% of respondents in 2020 preferring to use a manufacturer's in-house software to play audio instead of Android Auto or Apple CarPlay, that's 56% in 2023. Going all-in on Google appears to have the best effect. J.D. Power said that vehicles with both Google's Android Automotive Operating System (AAOS) and Google Automotive Services (GAS) "score higher in the infotainment category than those with no AAOS whatsoever. AAOS without GAS receives the lowest scores for infotainment of the three categories."  Frank Hanley, senior director of auto benchmarking at J.D. Power, said, "Despite the technology and design innovations that manufacturers put into new vehicles, owners are lukewarm about them. While innovations like charging pads, vehicle apps and advanced audio features should enhance an owner’s experience, this is not the case when problems are experienced.

Watch new Jaguar XF perform a literal high-wire act

Coming out with a new luxury sedan can be a truly daunting prospect. Make it too edgy and you'll risk disenfranchising what can often be a rather conservative customer base. Make it too conservative and you may fail to attract enough new customers or generate enough interest to make the endeavor worthwhile. Whether Jaguar succeeded in walking that thin line with the new XF is a matter of personal taste, blending as it does elements from the smaller XE and the outgoing XF it replaces. But in launching the new model, Jaguar didn't just pull of a figurative high-wire act – it did quite a literal one. To drum up support for its newest debut, Jaguar undertook the stunt depicted in the video above, stringing a pair of carbon-fiber cables some 60 feet above the River Thames in London. With some guide wires and counterbalance weights to keep it all in check, and a motion-picture stunt crew orchestrating it all, the new XF drove over 780 feet from one bank of the river to the other, setting a new world record in the process. Instead of thinking too hard about the whys (seriously, though... why?) and hows, we suggest you just watch the video above. Related Video: