1969 Jaguar E-type Xke Ser 2, 2+2 Coupe. 40k Miles. Orig Paint/trim. Needs Resto on 2040-cars

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2023 J.D. Power APEAL Study shows new-car customer satisfaction scores slip

J.D. Power survey results have been slightly up but mostly down for automakers this year, literally. In February, the 2023 Vehicle Dependability Study showed an overall decline compared the 2022 a month before the Customer Service Index Study did the same. The trend reversed in June with a better overall score on the 2023 U.S. Electric Vehicle Consideration Study than in 2022, then declined again the same month on with a lower overall score on the 2023 Initial Quality Study. The declines continue with the 2023 J.D. Power U.S. Automotive Performance, Execution and Layout (APEAL) Study, overall satisfaction among the 84,555 respondents down two points overall compared to 2022, to 845 out of 1,000 points. Because last year's score dropped compared to 2021, this year marks the first consecutive decline in the study's 28-year history. The study tries to "[measure] owners' emotional attachment and level of excitement with new vehicle" after 90 days of ownership by asking new owners to rate 37 attributes in 10 areas around the vehicle, such as the feeling they get when they hit the accelerator. Satisfaction with nine of the attributes is down this year versus last, fuel economy the only segment to show better results with 15 points more satisfaction. Styling and infotainment are big drags on satisfaction. Responses to new car exterior looks tallied 888 points, down from 894 last year, the largest drop in this year's study. On the digital side, less than half of those surveyed this year said they prefer using a manufacturer's built-in infotainment. From 70% of respondents in 2020 preferring to use a manufacturer's in-house software to play audio instead of Android Auto or Apple CarPlay, that's 56% in 2023. Going all-in on Google appears to have the best effect. J.D. Power said that vehicles with both Google's Android Automotive Operating System (AAOS) and Google Automotive Services (GAS) "score higher in the infotainment category than those with no AAOS whatsoever. AAOS without GAS receives the lowest scores for infotainment of the three categories."  Frank Hanley, senior director of auto benchmarking at J.D. Power, said, "Despite the technology and design innovations that manufacturers put into new vehicles, owners are lukewarm about them. While innovations like charging pads, vehicle apps and advanced audio features should enhance an owner’s experience, this is not the case when problems are experienced.

Jaguar XE hits the 'Ring wearing swirly camo

Jaguar is happy to show off its new XE sedan on its social media sites, but when testing at the Nürburgring, it's a very different story. These spy shots show the new model in camouflage to make it much harder to discern, but there are still some intriguing details to pick out.
These photos give us a really good look at the XE's quirky rear end. The sedan has a super short trunk that almost fools you into thinking its a notchback, but the top edge of the trunk is clearly visible. It's a somewhat odd-looking design with the rear glass running underneath the roof's overhang to create an integrated spoiler. Despite the camo, the front end is the same as ever with a blunt edge and sharp headlights. Jag certainly isn't afraid to try something a little different compared to the XE's competitors, notably the BMW 3 Series and Audi A4.
Some technical details about the XE are already established. This 3 Series-fighter is slated to go on sale in foreign markets in 2015 and in the US in 2016. We know that it ride's on Jag's new aluminum platform that also underpins the C-X17 crossover concept, and power comes from a pair of 2.0-liter turbocharged four-cylinder engines, available in petrol- or diesel-fueled configurations.

Jaguar F-Pace Luggage Test: How much fits in the cargo area?

The Jaguar F-Pace has been around for a while now, and perhaps it's just me, but it feels like it's been forgotten. That's a shame. This was the first time I've driven the F-Pace since the first drive event in Montenegro and therefore the first time I've really driven it in anything resembling normal conditions. And man, is it ever good, at least the R-Dynamic S you see here with the P400 engine. This is right up there with the Porsche Macan and Aston Martin DBX in terms of SUVs that are legitimately great to drive. The steering alone ... chef's kiss. But I'm here to talk about cargo capacity, so enough of that driving impressions stuff. The F-Pace is bigger than compact SUVs like the Mercedes GLC and BMW X3, but it's smaller than a GLE or X5. It's fairly similar to the Lexus RX in that way, which I just-so-happened to have luggage tested last week. Perfect timing, then! The specs say that it has 26.6 cubic-feet of space behind the back seat. I have a sneaking suspicion that volume represents a measurement from the floor to top of the seat back, or roughly the cargo cover. That's not just because what I found in the course of doing this test but because the F-Pace was reported to have 33.5 cubic-feet when it was launched back for 2017. That number seems more applicable to what you'll find in other SUVs. Either way, that's kinda why I do these tests to begin with! Here is the cargo area. It is quite deep and wide with an acceptable lift-over height. The F-Pace originally had a sliding rail system running the length of the cargo area along each side, but Jaguar has apparently replaced that with the fixed tie-down points you see here. There is a rigid cargo cover in place, which is probably good for NVH, but rubbish for cargo hauling. As a result, I will be testing with and without this cover in place. As with every Luggage Test, I use two midsize roller suitcases that would need to be checked in at the airport (26 inches long, 16 wide, 11 deep), two roll-aboard suitcases that just barely fit in the overhead (24L x 15W x 10D), and one smaller roll-aboard that fits easily (23L x 15W x 10D). I also include my wife's fancy overnight bag just to spruce things up a bit (21L x 12W x 12D). All of the bags fit underneath the cargo cover, so that pretty much confirms that whole thing about the current cargo volume representing floor to seat back. Now, the fancy bag is a wee bit squished, but it still totally fit.