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Jaguar demanding customer data from reluctant dealers

Nearly every major business is collecting consumer data these days, and keeping that data secure has come to the forefront of many customer's minds. Jaguar Land Rover North America's decision to begin requesting more customer info from its dealer network appears unfortunately timed, however. If it had come a few years ago, it might have been ignored, but in today's climate of heightened awareness, a few dealers are pushing back. To put the showrooms in an even tougher position, JLR NA is threatening to deny quarterly incentives if they do not turn over the customer data, according to Automotive News.
JLR NA instated the nationwide plan, which it calls Single View CRM, on February 7, but according to Stuart Schorr, Jaguar Land Rover North America Vice President of Communications, the automaker has been negotiating with its dealers to institute the new program for over a year. Schorr tells Autoblog that no financial information is being shared, noting that such data is limited to customer details, including things like what vehicles they own and whether they have any pending service. The initiative is meant to "improve customers' and owners' engagement with the brand," he said. Also, the company is not accessing dealer data itself; instead showrooms are asked to enter the info into JLR's database.

Jaguar XJ could move to all-electric platform late this year

The Jaguar XJ is getting a little long in the tooth. The current generation of Jaguar's flagship sedan debuted back in 2009, making it one of the oldest vehicles still on the market. This week, Autocar reported that a new XJ could debut late this year and would move to an all-electric platform. That would place the XJ straight against cars like the Tesla Model S and upcoming Porsche Mission E, presumably sharing parts with the upcoming I-Pace electric crossover. While a couple of refreshes have kept the Jaguar competitive, the Mercedes-Benz S-Class and BMW 7 Series and Audi A8 have gone through full redesigns since the XJ debuted. (Two for the Audi). Compared to the Germans, the Jaguar looks and feels dated, especially when it comes to technology, active safety and alternative powertrains. In the U.S., the XJ is only available with either a supercharged gasoline V6 or V8. The competition from Germany, Japan and the U.S. all offer some form of electrification. Moving to an all-electric powertrain would be a huge shift for Jaguar and is sure to spark some debate among enthusiasts. The British automaker has previously stated it plans to electrify all new vehicles after 2020. Look for electrified variants of current models to be available, too. The new XJ is rumored to be co-developed with a new model called the Road Rover, a sort of high-riding sedan or wagon in the vein of the Audi allroad or Volvo V90 Cross Country. Like the XJ, the Road Rover would use a battery electric powertrain. Look for more news on both models later this year. Related Video:

Jaguar Land Rover may build factory in Saudi Arabia

The Middle East is one of the fastest-growing markets for Land Rover, so it makes sense that the automaker is looking to set up shop in the region. According to Automotive News, Jaguar Land Rover is in talks with the people of Saudi Arabia to build a factory in the country at an expected initial cost of $1.2 billion. Still in the early stage of talks, the proposed facility could start up by 2017 using locally sourced materials such as steel and aluminum.
Such an arrangement could be beneficial for both entities as Saudi Arabia looks to diversify its oil-reliant economy and Land Rover could get local production capacity of around 50,000 units. The report also says that the agreement talks about the possibility for Jaguar models to be built at the same plant further down the road.
This won't be the first vehicle produced in Saudi Arabia - that honor goes to the KSU Gazal-1 - but it will be the first from a major global automaker.