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Hyundai, Genesis, Subaru warn their dealers about markups

Six weeks ago, word got out that Ford's VP of sales for the U.S. and Canada wrote one of those "It has come to our attention..." e-mails to the automaker's dealer body. The VP's problem was dealers trying to get reservation deposits for the Ford F-150 Lightning well above the official $100 fee. The tomfoolery resulted in interactions "with customers in a manner that is negatively impacting customer satisfaction and damaging to the Ford Motor Company brand and Dealer Body reputation." Two weeks later, GM told its dealers to cut out the reservation gaming and the markups on the 2023 Chevrolet Corvette Z06, banditry that's been going on for two years. Two weeks ago, Ford was back at it, this time about markups on the Bronco. Last week, Asian automakers swept into the melee, with Hyundai and Genesis, Subaru, and Infiniti writing letters to their dealers to deliver some variant of, "Stop pissing off the customers." Automotive News reported an SVP at Hyundai Motor America and the COO at Genesis Motor North America sent letters to their dealers expressing disappointment at "certain pricing practices which, if left unchecked, will have a negative impact on the health of our brand." One of the practices mentioned was dealer markups, another was the bait-and-switch, with dealers advertising one price then charging a higher price once the customer showed up at the lot. The letters acknowledged that dealers are separate companies to the automakers and have the right to set their own prices. The automakers cannot interfere with that; their leverage is distributing allocations and perks such as advertising support and financial incentives. So, like a movie boss letting the protagonist go on a technicality, the brands wrote, "we cannot stand idly by watching the actions of the aforementioned dealers undo all the efforts we collectively have put into making these brands what they are today." Jalopnik got tipped to a letter Subaru of America CEO Thomas Doll sent to that brand's dealers. Doll's polite yet insistent tone was the result of a letter a loyal Subaru owner sent to the automaker's VP of Customer Advocacy. In the market for a third brand-new Forester, the owner said they encountered a "tax" labeled a "Low Inventory Surcharge" of as much as $6,000, putting the Forester out of reach.

2013 Infiniti QX56 [w/video]

Promising, And Delivering, Bigness
Some things appear much smaller in pictures than they do in person. The Eiffel Tower, Space Shuttle orbiters and the statue of Abraham Lincoln in the National Mall come immediately to mind. The 2013 Infiniti QX56, however, isn't one of those things.
The Infiniti flagship sport utility looks massive in pictures, and it grows to simply colossal when you are standing next to it.

2017 Infiniti Q60 Coupe debuts with 400-hp V6

Infiniti killed it with the G35 Coupe in 2002, its second act being the G37 in 2008. The third act has officially begun, the 2017 Q60 Coupe launches today at the 2016 Detroit Auto Show. It hasn't strayed far from the concept shown a year ago, the major tweaks being government-approved headlights and side mirrors. Without discussing numbers, Infiniti says the new car is lower and wider than the current Q60, with a lower center of gravity, and it is more powerful and efficient. Much has gone on with the rolling stock, too: tighter wheel gaps, staggered tires on some models, wheels designed to absorb road vibration, and optional 20-inch alloys available for the first time. In the US, there are two engine choices with three levels of output. The twin-turbo 3.0-liter V6 comes with either 400 horsepower and 350 pound-feet of torque, or 300 hp and 295 lb-ft. In the US that will mean a boost of 70 hp and 80 lb-ft over the 3.7-liter V6 in the current car, and Infiniti estimates a combined fuel economy rating of 22 mpg. The 300-hp unit has a provisional rating of 23 mpg, the increased efficiency down to bodywork shaping and an active shutter behind the grille. A direct-injected, 2.0-liter, four-cylinder turbo is the second engine, getting 208 hp and 258 lb-ft and an estimated 24 mpg in the US. All engines will shift through an adaptive seven-speed automatic transmission. G'bye, manual gearbox. A Drive Mode Selector can dial through six settings, the Customize option throwing up three more individual choices to get the most from the updated internals. The V6 models can be optioned with Infiniti's second-generation Direct Adaptive Steering and brand-new Rack Electronic Power Steering that claims to provide more linear assistance. The four-cylinder comes with a speed-sensitive rack-and-pinion setup. Revisions to the base suspension include relocated shock absorbers among a new link layout, and modified shock tuning and bushings. Above that there's a brand new Digital Dynamic Suspension that will come standard on the Sport trim, now with adaptive dampers. Both units should have improved performance thanks to stiffer crossmembers. Finally, the cockpit gets dressed in one of three trims depending on the model, with aluminum or black wood at the entry-level end, carbon fiber at the other end, and silver glass fiber for buyers who choose the white or red leather.