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J.D. Power: Mini, Lexus again offer most satisfying sales experience

JD Power has released its annual Sales Satisfaction Index Study, and once again Mini and Lexus have taken top honors. Overall, buyers are more satisfied with the auto-buying sales experience than they were last year, with those surveyed reporting an average score of 664 points on a 1,000-point scale. That's up from 648 in 2011. Dealer satisfaction also increased by five points over last year as well.
All told, Lexus brought home an index score of 737, which was high enough to put it atop the luxury brands for the second year in a row. JD Power says Infiniti came in second in that category with a score of 728 and Cadillac rounded out the podium with it's rating of 725. Speaking of Infiniti, that brand saw the single largest jump in sales satisfaction of any brand on the survey, popping up 52 index points over 2011.
Among mass-market brands, Mini ranked highest with a score of 712, followed closely by Buick with 706 and GMC farther down the line with 683. You can check out the full press release below for more information.

2018 Infiniti QX80 reveals fresh face in Dubai

Infiniti has finally revealed its refresh for the Infiniti QX80 at the Dubai auto show, and it's amazingly mild. Not that we were expecting a particularly wild redesign, since even the QX80 Monograph concept that previewed the SUV still looked similar to the existing vehicle, but this is still a pretty low-key update. The main changes are in the front fascia, which was teased not long ago. It features headlights that sit higher up and inline with the top of the grille. The lights are more slender and swept back, too. The tops of the fenders sit higher as well, providing a more squared-off look, and the side fender vents have a new design. Beyond the nose job, there are hardly any other changes. The taillights are new, and the chrome finish over the license plate extends into them. The rest of the roof, doors, windows, basically all the stuff in the middle of the SUV look pretty much identical to the old QX80. Underneath the skin is more of the same. The interior is the same with the exception of some new materials and colors. Apparently the shift knob is new, too. The powertrain is a carryover as well, featuring the same 400-horsepower 5.6-liter V8 with either two- or four-wheel drive. The QX80 has one other somewhat noteworthy change, and that's the price. Base price on the two- and four-wheel-drive QX80 models increases $900 over last year's to $65,745 and $68,845 respectively. The new QX80 goes on sale by the end of this year. Related Video: Featured Gallery 2018 Infiniti QX80 View 27 Photos Image Credit: Infiniti Infiniti SUV Luxury dubai motor show infiniti qx80

A beautiful conundrum | 2017 Infiniti Q60 First Drive

"OK, this should be fun." Hands are rubbed together excitedly. It's a rear-wheel-drive sport coupe painted candy apple red. It's sleek, slinky, and uniquely styled. It's from the same folks who, in the 2000s, finally showed that BMW could be matched in the whole sport sedan/coupe game. Oh, and it has 400 horsepower. Four-hundred! With a four. And yet the 2017 Infiniti Q60 underwhelms. What looks so good on paper instead is rather conflicted, stuck somewhere in no-man's land between the traditional expectations of a performance sport coupe and those of comfier, more luxurious cruisers that isolate and pamper their occupants. It's a serious effort with serious engineering and a clear desire to be innovative, but at least in the range-topping Red Sport model we tested, it fails to come together in a way that truly excites or indulges. A great coupe should do one or the other, and ideally both. To explain, let's start under the hood, where Infiniti's all-new "VR" series 3.0-liter twin-turbo V6 makes its second appearance after debuting in the Q60's four-door sibling, the Q50. In the Q60 Silver Sport model, it produces 300 horsepower and 295 pound-feet of torque courtesy a pair of turbochargers that create 8.7 psi of boost. In the Red Sport, the knob is turned up to 14.7 psi, resulting in the oh-so-salivatory magic number of 400 hp along with 350 lb-ft of torque. A device known as an optical turbo speed sensor, special to the Red Sport, manages and maintains that extra boost, while an electric motor fitted to the valve timing system serves to quell any loss in throttle response due to forced induction. The Red also gets a second water-cooled intercooler, which, in both models, is distinctive for its more compact size, shorter airflow path, and, according to Infiniti, a resulting reduction in turbo lag and more immediate engine response. It's certainly a clear improvement on the somewhat rough 3.7-liter "VQ" V6 it replaces, which increasingly felt and sounded a little out of place in a luxury car. The new VR30DDTT, as it's so eloquently named, is buttery smooth and indeed responsive, likely capable of convincing luxury-car owners used to naturally aspirated V6s that everything's business as usual. Honestly, its character is reminiscent of a silky Honda V6. In some respects, that's a great thing. In others, it's where the Q60 starts to fall flat.