2012 Used 3.7l V6 24v Automatic Rwd Sedan Premium on 2040-cars

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Mystery shoppers love Infiniti, hate Tesla

Infiniti, followed by Lexus tied with Mercedes-Benz took the top two spots for best sales experience according to mystery shoppers from the latest Pied Piper Prospect Satisfaction Index, while EV manufacturer Tesla recorded the lowest overall score. Not surprisingly, premium brands dominated the top ranks. Including the three already mentioned, luxury brands occupied seven of the top ten spots and included Audi, BMW, Porsche, and the only American brand to crack the upper echelon, Cadillac. Toyota, Volkswagen, and Nissan rounded out the first ten positions. The news for domestic automakers isn't good. Aside from Caddy, the only other star-spangled automaker to score above the industry average is Chrysler. The rest of FCA, most of GM, and all of Ford fell below the line. But Pied Piper's mystery shoppers handed Tesla the biggest walloping – the company is ten full points below the next lowest brand, Volvo, and its score of 86 is 17 below the average of 103. It's baffling, considering the company's touted direct-sales model. "Tesla leaves me scratching my head," Fred O'Hagan, Pied Piper's president and CEO, told Wards Auto. "They own all of their stores, so you would think each one would be doing the same thing. But they're not. Tesla is consistent in its inconsistencies." O'Hagan added that there's a "huge variation" in Tesla's store-to-store effectiveness, and that in some cases, shoppers found showroom workers that acted more like "museum curators," Wards Auto reports. It might be popular to call Tesla the Apple of the car world, but based on Pied Piper's work, the brand has a long way to go to emulate the uniform shopping experience of an Apple Store. The news might be bad for Tesla, but even for the brands that scored below average, there's cause for celebration. Only Tesla and Mini lost points in this year's rankings, and only Mercedes and Lincoln held steady. Every other brand, including Infiniti, which topped the index for the first time, gained at least one point. The biggest improvements belong to Porsche, Land Rover, and Mitsubishi, which all jumped five points. Pied Piper's annual Prospect Satisfaction Index uses mystery shoppers – over 6,100 this year – from across the country to assess dealers and generate rankings from over 50 individual factors. News Source: Pied Piper via WardsAuto Green Audi BMW Cadillac Chrysler Infiniti Lexus Mercedes-Benz Nissan Tesla Toyota Car Buying Car Dealers study

Final Recap: Days 2 and 3 notes, quotes, and takeaways from the US Grand Prix

The Texas grass no longer rustles with 2.4-liter V8 exhaust blown at 18,000 revs, the Texas dust is no longer raised by hard-compound Pirellis. We saw a lot and learned a lot while we were there as guests of Infiniti, and after our Day 1 and race recaps, here are the bits left over from our time spent with the carmaker and Red Bull Racing, including thoughts on a "wicked" race, Christian Horner's quest for a more level playing field, Infiniti "going longer and deeper," and why Mario Andretti should get a police escort at the beginning of a race but not a microphone at the end...

2017 Infiniti Q60 3.0t Sport starts at $49,205

Infiniti announced pricing Wednesday for the 2017 Q60 3.0t Sport. The 300-horsepower Q60 3.0t Sport starts at $49,204, while the all-wheel-drive variant starts at $51,205. The new models slot snugly in between the Q60 3.0t Premium AWD and the Q60 Red Sport 400. The Q60 3.0t Sport's price isn't the only thing that makes it the middle child, as the 3.0-liter twin-turbo V6's output is in the middle, as well. The base Q60 2.0t is fitted with a turbocharged inline-four that generates 208 horsepower, while the range-topping Q60 Red Sport 400's 3.0-liter twin-turbo V6 puts out 400 horsepower. The Q60 3.0t Sport makes an even 300 horsepower, not enough to crowd the Q60 Red Sport, but a large increase over the inline-four motor. In terms of features, the Q60 3.0t Sport trims gets a lot of the same components as the high-end models, including the sport brakes, Dynamic Digital Suspension, 19-inch aluminum alloy wheels, carbon-fiber trim on the inside, and more. The two models will go on sale next month and bring the total of available Q60 models up to 10. This content is hosted by a third party. To view it, please update your privacy preferences. Manage Settings. Related Video: