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J.D. Power: Mini, Lexus again offer most satisfying sales experience

JD Power has released its annual Sales Satisfaction Index Study, and once again Mini and Lexus have taken top honors. Overall, buyers are more satisfied with the auto-buying sales experience than they were last year, with those surveyed reporting an average score of 664 points on a 1,000-point scale. That's up from 648 in 2011. Dealer satisfaction also increased by five points over last year as well.
All told, Lexus brought home an index score of 737, which was high enough to put it atop the luxury brands for the second year in a row. JD Power says Infiniti came in second in that category with a score of 728 and Cadillac rounded out the podium with it's rating of 725. Speaking of Infiniti, that brand saw the single largest jump in sales satisfaction of any brand on the survey, popping up 52 index points over 2011.
Among mass-market brands, Mini ranked highest with a score of 712, followed closely by Buick with 706 and GMC farther down the line with 683. You can check out the full press release below for more information.

Interest in an Infiniti EV is muted, to say the least

More than a quarter-million people have bought an electric vehicle from the Renault-Nissan Alliance. When it comes to Nissan's Infiniti luxury nameplate, though, there's not a lot of confidence. The Alliance doesn't have much hope that the badge will add to that total anytime soon. So says Emirates 24/7 in its report that Infiniti is planning on opening two showrooms in Abu Dhabi. Models such as the QX80 SUV, the Q70 sedan, and the Q50 will be shown off to those looking to live the high life, Infiniti style. But company executives told the publication that no battery-electric Infiniti models would be in the works until at least the end of the decade? The reason? Lack of demand. It's a far cry from three years ago, when a concept version of the Infiniti LE electric vehicle was shown off at the New York Auto Show. The model boasted 134 horsepower and 240 pound-feet of torque as well as wireless-charging capabilities. It was about the size of the Infiniti G sedan. At the time, the automaker's executives were estimating that car would hit the market by 2014. Those plans didn't come to fruition, obviously. As for the Alliance, Renault and Nissan celebrated the sale of their 250,000th electric vehicle this past summer. And while the lion's share of those were in the form of the Nissan Leaf, the 250,000th vehicle was actually a Renault Zoe that was bought by a computer engineer in Bordeaux, France. That's a long way from the UAE, and a long way from an Infiniti EV.

Infiniti Q50 sedan recalled over steering software glitch

The Basics: Infiniti will recall around 60,000 Q50 sedans globally due to a glitch in the software that controls the cars' direct adaptive steering system. It's this hardware and software that allows the Q50 to steer itself autonomously under certain conditions. A total of 28,182 Q50 sedans will be recalled in the US, with another 3,804 in Canada. We're not certain yet which model years will be recalled, but the direct adaptive steering debuted in 2014. The Problem: According to Infiniti spokesperson Stefan Weinmann, "in certain rare circumstances, just after starting the vehicle" a software glitch "can lead to a lack of steering responsiveness and change in turning radius." Injuries/Deaths: None reported. The Fix: Infiniti hasn't yet announced how it will fix the issue, but a software update seems likely. That means a trip to the dealership. If you own one: Expect to hear from the manufacturer later this month or next. Related Video: Featured Gallery 2017 Infiniti Q50S 3.0t Recalls Infiniti Safety Technology Autonomous Vehicles Sedan infiniti q50