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Hyundai, Genesis, Subaru warn their dealers about markups

Six weeks ago, word got out that Ford's VP of sales for the U.S. and Canada wrote one of those "It has come to our attention..." e-mails to the automaker's dealer body. The VP's problem was dealers trying to get reservation deposits for the Ford F-150 Lightning well above the official $100 fee. The tomfoolery resulted in interactions "with customers in a manner that is negatively impacting customer satisfaction and damaging to the Ford Motor Company brand and Dealer Body reputation." Two weeks later, GM told its dealers to cut out the reservation gaming and the markups on the 2023 Chevrolet Corvette Z06, banditry that's been going on for two years. Two weeks ago, Ford was back at it, this time about markups on the Bronco. Last week, Asian automakers swept into the melee, with Hyundai and Genesis, Subaru, and Infiniti writing letters to their dealers to deliver some variant of, "Stop pissing off the customers." Automotive News reported an SVP at Hyundai Motor America and the COO at Genesis Motor North America sent letters to their dealers expressing disappointment at "certain pricing practices which, if left unchecked, will have a negative impact on the health of our brand." One of the practices mentioned was dealer markups, another was the bait-and-switch, with dealers advertising one price then charging a higher price once the customer showed up at the lot. The letters acknowledged that dealers are separate companies to the automakers and have the right to set their own prices. The automakers cannot interfere with that; their leverage is distributing allocations and perks such as advertising support and financial incentives. So, like a movie boss letting the protagonist go on a technicality, the brands wrote, "we cannot stand idly by watching the actions of the aforementioned dealers undo all the efforts we collectively have put into making these brands what they are today." Jalopnik got tipped to a letter Subaru of America CEO Thomas Doll sent to that brand's dealers. Doll's polite yet insistent tone was the result of a letter a loyal Subaru owner sent to the automaker's VP of Customer Advocacy. In the market for a third brand-new Forester, the owner said they encountered a "tax" labeled a "Low Inventory Surcharge" of as much as $6,000, putting the Forester out of reach.

2018 Infiniti QX80 reveals fresh face in Dubai

Infiniti has finally revealed its refresh for the Infiniti QX80 at the Dubai auto show, and it's amazingly mild. Not that we were expecting a particularly wild redesign, since even the QX80 Monograph concept that previewed the SUV still looked similar to the existing vehicle, but this is still a pretty low-key update. The main changes are in the front fascia, which was teased not long ago. It features headlights that sit higher up and inline with the top of the grille. The lights are more slender and swept back, too. The tops of the fenders sit higher as well, providing a more squared-off look, and the side fender vents have a new design. Beyond the nose job, there are hardly any other changes. The taillights are new, and the chrome finish over the license plate extends into them. The rest of the roof, doors, windows, basically all the stuff in the middle of the SUV look pretty much identical to the old QX80. Underneath the skin is more of the same. The interior is the same with the exception of some new materials and colors. Apparently the shift knob is new, too. The powertrain is a carryover as well, featuring the same 400-horsepower 5.6-liter V8 with either two- or four-wheel drive. The QX80 has one other somewhat noteworthy change, and that's the price. Base price on the two- and four-wheel-drive QX80 models increases $900 over last year's to $65,745 and $68,845 respectively. The new QX80 goes on sale by the end of this year. Related Video: Featured Gallery 2018 Infiniti QX80 View 27 Photos Image Credit: Infiniti Infiniti SUV Luxury dubai motor show infiniti qx80

Infiniti announces pricing for 2014 QX60 and QX70

With the exception of the G37, customers walking into Infiniti showrooms this summer are going to see a bunch of different names pop up as the automaker switches to its new Q-for-car and QX-for-crossover/SUV naming convention for 2014. The first of these renamed models are the 2014 QX60 (which replaces the JX) starting at $41,550* and the 2014 QX70 (which replaces the FX) priced at $44,950* (*prices do not include $995 for destination), and both are on sale now.
Compared to the outgoing models, the new QX60 (seen above, click to enlarge) lineup starts $300 more than the outgoing JX models (base and AWD), while pricing for the QX70 will remain the same as the trio of 2013 FX models (FX37, FX37 AWD and FX50). What is still unclear is how much the all-new QX60 Hybrid model will cost or how much option and package pricing will change, if any. Scroll down for more info on the new QX60 and QX70 crossovers.