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Hyundai, Genesis, Subaru warn their dealers about markups

Six weeks ago, word got out that Ford's VP of sales for the U.S. and Canada wrote one of those "It has come to our attention..." e-mails to the automaker's dealer body. The VP's problem was dealers trying to get reservation deposits for the Ford F-150 Lightning well above the official $100 fee. The tomfoolery resulted in interactions "with customers in a manner that is negatively impacting customer satisfaction and damaging to the Ford Motor Company brand and Dealer Body reputation." Two weeks later, GM told its dealers to cut out the reservation gaming and the markups on the 2023 Chevrolet Corvette Z06, banditry that's been going on for two years. Two weeks ago, Ford was back at it, this time about markups on the Bronco. Last week, Asian automakers swept into the melee, with Hyundai and Genesis, Subaru, and Infiniti writing letters to their dealers to deliver some variant of, "Stop pissing off the customers." Automotive News reported an SVP at Hyundai Motor America and the COO at Genesis Motor North America sent letters to their dealers expressing disappointment at "certain pricing practices which, if left unchecked, will have a negative impact on the health of our brand." One of the practices mentioned was dealer markups, another was the bait-and-switch, with dealers advertising one price then charging a higher price once the customer showed up at the lot. The letters acknowledged that dealers are separate companies to the automakers and have the right to set their own prices. The automakers cannot interfere with that; their leverage is distributing allocations and perks such as advertising support and financial incentives. So, like a movie boss letting the protagonist go on a technicality, the brands wrote, "we cannot stand idly by watching the actions of the aforementioned dealers undo all the efforts we collectively have put into making these brands what they are today." Jalopnik got tipped to a letter Subaru of America CEO Thomas Doll sent to that brand's dealers. Doll's polite yet insistent tone was the result of a letter a loyal Subaru owner sent to the automaker's VP of Customer Advocacy. In the market for a third brand-new Forester, the owner said they encountered a "tax" labeled a "Low Inventory Surcharge" of as much as $6,000, putting the Forester out of reach.

2021 Infiniti Q60 starts at $42,675

The 2021 Infiniti Q60 coupe starts at $42,675 (including $1,025 for destination), Nissan's luxury subsidiary announced today. The two-door variant of Infiniti's compact sport sedan boasts only a handful of relatively minor equipment changes for the '21 model year.  The base (Pure) Q60 now has blind spot monitoring, rear automatic emergency braking, surround-view camera, lane departure warning, adaptive cruise control and automatic high beams as standard equipment. The high-output Red Sport model gains available power-folding outside mirrors and a tweaked carbon fiber interior trim package.  Apart from that and two new paint colors — Slate Gray and Grand Blue — the Q60 is otherwise unchanged for 2021. Infiniti pared down the Q50 sedan and Q60 coupe lineups fairly comprehensively for the 2019 model year, stripping out some trims and the base, four-cylinder engine option in order to streamline its hierarchy. Only the 3.0t Pure, 3.0t Luxe and Red Sport models remain. Also gone are 2020's Edition 30 models, which celebrated Infiniti's three-decade anniversary, but customers can easily patch together the same builds from 2021's available options. Infiniti's consumer site has been updated with 2021 models, and customers can expect them to arrive in showrooms before the end of the year.  Related Video:

Final Recap: Days 2 and 3 notes, quotes, and takeaways from the US Grand Prix

The Texas grass no longer rustles with 2.4-liter V8 exhaust blown at 18,000 revs, the Texas dust is no longer raised by hard-compound Pirellis. We saw a lot and learned a lot while we were there as guests of Infiniti, and after our Day 1 and race recaps, here are the bits left over from our time spent with the carmaker and Red Bull Racing, including thoughts on a "wicked" race, Christian Horner's quest for a more level playing field, Infiniti "going longer and deeper," and why Mario Andretti should get a police escort at the beginning of a race but not a microphone at the end...