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J.D. Power: Mini, Lexus again offer most satisfying sales experience

JD Power has released its annual Sales Satisfaction Index Study, and once again Mini and Lexus have taken top honors. Overall, buyers are more satisfied with the auto-buying sales experience than they were last year, with those surveyed reporting an average score of 664 points on a 1,000-point scale. That's up from 648 in 2011. Dealer satisfaction also increased by five points over last year as well.
All told, Lexus brought home an index score of 737, which was high enough to put it atop the luxury brands for the second year in a row. JD Power says Infiniti came in second in that category with a score of 728 and Cadillac rounded out the podium with it's rating of 725. Speaking of Infiniti, that brand saw the single largest jump in sales satisfaction of any brand on the survey, popping up 52 index points over 2011.
Among mass-market brands, Mini ranked highest with a score of 712, followed closely by Buick with 706 and GMC farther down the line with 683. You can check out the full press release below for more information.

Infiniti QX55 spied for the first time looking sleek

The Infiniti QX55 is well on its way to joining the crossover coupe ranks in 2020, and here’s our first view of the car out testing. Infiniti is expected to debut the ‘ute in the first half of 2020, so it wonÂ’t be long till we see it without the swirls and body cladding on it, too. As the name suggests, the QX55 is a derivative of the QX50 crossover, which was just completely redesigned for the 2019 model year. Infiniti debuted its new VC-Turbo (variable compression) engine technology in that crossover, and itÂ’ll certainly be along for the ride in the QX55 as well. The latest teaser suggested that Infiniti would be greatly differentiating this crossover coupe to the rest of the field by giving it a uniquely long tail for more cargo space. That tail still exists on the vehicle caught out testing, but it doesnÂ’t look drastically different than other vehicles of its ilk. To that end, rear cargo space is likely to be slightly down from the more traditionally shaped QX50, even if itÂ’s slightly better than competitors. However, rear seat space appears to be better than expected. The roof itself doesnÂ’t taper at a horribly steep angle into the rear passengerÂ’s heads, and the rear windows are large enough that they may only cause minor claustrophobia. Most of everything except for the rear end will likely resemble the QX50 verbatim, so itÂ’s just the back half that weÂ’re waiting for in the reveal. The grille itself has the same waveform shape as the normal QX50, and the body creases in the hood and doors protruding through the skin-tight camo resemble it as well. Even the wheels on this tester are exactly the same design as the rollers used on the production QX50. When it does come out, the QX55 will join its German competition in this stylish but utility-hampered segment. The BMW X4 and Mercedes-Benz GLC Coupe will be the main targets when we expect this car to hit dealer lots later this year. Related Video:    

2022 Infiniti QX60 spied running around post-Monograph Concept reveal

Infiniti recently revealed the QX60 Monograph Concept, a concept crossover meant to preview the next generation QX60. Today, the first spy shots of the QX60 in production form hit our desks. There’s a whole lot we canÂ’t see under the camouflage, but it looks fairly representative of what we expect a production version of the Monograph Concept would look like. The headlights, grille design, lower opening and side air intakes all look like they were pulled straight off the concept. It also has the same hood design with raised outer edges that lead right into the A-pillar. Its droopy side camouflage does a good job of disguising its curvaceous profile and pronounced rear fenders. We can see a hint of widening at the rear fenders, and we hope that the MonographÂ’s look is translated over to production there. The mirrors were moved further down onto the doors, and the flush door handles are done away with. This tester appears much less flamboyant with normal-size wheels replacing the giant and dramatic spinners on the Concept (gallery of the concept below). Infiniti QX60 Monograph View 36 Photos Infiniti is copying the shape of the rear over to production. We can clearly make out the raked rear window, overhanging spoiler and rounded shape of the back end. The taillights are a bit difficult to see, but their general design matches up to the Concept. As for the fancy chromed exhaust area on the concept, those spots appear flat and barren on this preproduction model. ItÂ’s still heavily covered in camo, though, so we donÂ’t yet know what the rear bumper design will look like in its final form. The production QX60 is set to be revealed next year where it will likely go on sale as a 2022 model year car. ItÂ’s unclear what powertrain(s) will be lurking under the hood, but at least we know the production version wonÂ’t stray terribly far from the concept now. Related Video: