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Hyundai, Genesis, Subaru warn their dealers about markups

Six weeks ago, word got out that Ford's VP of sales for the U.S. and Canada wrote one of those "It has come to our attention..." e-mails to the automaker's dealer body. The VP's problem was dealers trying to get reservation deposits for the Ford F-150 Lightning well above the official $100 fee. The tomfoolery resulted in interactions "with customers in a manner that is negatively impacting customer satisfaction and damaging to the Ford Motor Company brand and Dealer Body reputation." Two weeks later, GM told its dealers to cut out the reservation gaming and the markups on the 2023 Chevrolet Corvette Z06, banditry that's been going on for two years. Two weeks ago, Ford was back at it, this time about markups on the Bronco. Last week, Asian automakers swept into the melee, with Hyundai and Genesis, Subaru, and Infiniti writing letters to their dealers to deliver some variant of, "Stop pissing off the customers." Automotive News reported an SVP at Hyundai Motor America and the COO at Genesis Motor North America sent letters to their dealers expressing disappointment at "certain pricing practices which, if left unchecked, will have a negative impact on the health of our brand." One of the practices mentioned was dealer markups, another was the bait-and-switch, with dealers advertising one price then charging a higher price once the customer showed up at the lot. The letters acknowledged that dealers are separate companies to the automakers and have the right to set their own prices. The automakers cannot interfere with that; their leverage is distributing allocations and perks such as advertising support and financial incentives. So, like a movie boss letting the protagonist go on a technicality, the brands wrote, "we cannot stand idly by watching the actions of the aforementioned dealers undo all the efforts we collectively have put into making these brands what they are today." Jalopnik got tipped to a letter Subaru of America CEO Thomas Doll sent to that brand's dealers. Doll's polite yet insistent tone was the result of a letter a loyal Subaru owner sent to the automaker's VP of Customer Advocacy. In the market for a third brand-new Forester, the owner said they encountered a "tax" labeled a "Low Inventory Surcharge" of as much as $6,000, putting the Forester out of reach.

Hyundai Sante Fe reveals its refreshed face in South Korea

The Hyundai Santa Fe is getting a refreshed face just three years after the debut of the current generation, but for now the revision is exclusive to the South Korean market. The crossover is definitely getting a dash more style with this upgrade. The grille retains a three-bar design, but each crosspiece now sports cuts at each edge for a more visually interesting look. Lower down, the air intake grows larger for a little more aggression, and LED running lights are now mounted above the fog lights. The headlights are also re-sculpted for a sharper shape. According to a rough translation of Hyundai's press release, the rear bumper and taillights also see revisions, but the company has no photos of them. Similarly, the interior apparently receives a redesigned gauge cluster with new fonts and icons. For the South Korea at least, the updated Santa Fe is also getting an expanded list of tech options. Buyers can now opt for adaptive cruise control, automatic emergency braking, and a 360-degree camera system with parking assist. The release specifically mentions that Hyundai is aiming for the Santa Fe to score Good in the Insurance Institute for Highway Safety's small overlap crash test in the United States, versus the current version's Marginal rating. When the refreshed Santa Fe was previously spotted testing, the North American debut was predicted for sometime this year. Given the reveal of the crossover in South Korea, that estimated date would seem even more likely now. Autoblog reached out to a Hyundai Motor North America spokesperson for a more exact date, but all we heard back was that the automaker wouldn't comment on future product plans.

Automakers teaming with Google to bring Android to cars this year

Remember how we mentioned that Hyundai would be offering a BlueLink infotainment app for Google Glass? And how last week, we told you about a rumored partnership between Audi and Google? Well, both of these things were just part of a much bigger deal.
Google has teamed up with Audi, General Motors, Hyundai and Honda to form the Open Automotive Alliance. With the help of chipmaker NVIDIA, the group aims to bring Google's Android operating system to the auto industry on a large scale. While the speed with which Android will be adopted by the industry remains unclear - the OAA's own press release says "timing for each automaker will vary" - we could see the first Android-equipped vehicle by year's end.
For those that keep their ear to the ground in the automotive tech world, this is a big deal for more than just one reason - Honda, GM and Hyundai are all partners in the Siri Eyes Free program from Apple. The future of that relationship now that three of its automakers are in bed with Apple's arch-rival, though, could be under threat.