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Autoblog Podcast #362

Episode #362 of the Autoblog podcast is here, and this week, Dan Roth and Chris Paukert cover the year-end news, including the surprise resignation of Hyundai Motor North America CEO John Krafcik, strong early sales for the 2014 Jeep Cherokee, and 2015 Ford F-150 rumors ahead of its expected Detroit Auto Show debut. Dan also had a chance to look back at 2013 and ahead to 2014 with Autoline's John McElroy. We start with what's in the garage and finish up with some of your questions, and for those of you who hung with us live on our UStream channel, thanks for taking the time. Check out the new rundown below with times for topics, and you can follow along after the jump with our Q&A. Thanks for listening!
Autoblog Podcast #362:
Topics:

What do J.D. Power's quality ratings really measure?

Check these recently released J.D. Power Initial Quality Study (IQS) results. Do they raise any questions in your mind? Premium sports-car maker Porsche sits in first place for the third straight year, so are Porsches really the best-built cars in the U.S. market? Korean brands Kia and Hyundai are second and fourth, so are Korean vehicles suddenly better than their US, European, and Japanese competitors? Are workaday Chevrolets (seventh place) better than premium Buicks (11th), and Buicks better than luxury Cadillacs (21st), even though all are assembled in General Motors plants with the same processes and many shared parts? Are Japanese Acuras (26th) worse than German Volkswagens (24th)? And is "quality" really what it used to be (and what most perceive it to be), a measure of build excellence? Or has it evolved into much more a measure of likeability and ease of use? To properly analyze these widely watched results, we must first understand what IQS actually studies, and what the numerical scores really mean. First, as its name indicates, it's all about "initial" quality, measured by problems reported by new-vehicle owners in their first 90 days of ownership. If something breaks or falls off four months in, it doesn't count here. Second, the scores are problems per 100 vehicles, or PP100. So Power's 2015 IQS industry average of 112 PP100 translates to just 1.12 reported problems per vehicle. Third, no attempt is made to differentiate BIG problems from minor ones. Thus a transmission or engine failure counts the same as a squeaky glove box door, tricky phone pairing, inconsistent voice recognition, or anything else that annoys the owner. Traditionally, a high-quality vehicle is one that is well-bolted together. It doesn't leak, squeak, rattle, shed parts, show gaps between panels, or break down and leave you stranded. By this standard, there are very few poor-quality new vehicles in today's U.S. market. But what "quality" should not mean, is subjective likeability: ease of operation of the radio, climate controls, or seat adjusters, phone pairing, music downloading, sizes of touch pads on an infotainment screen, quickness of system response, or accuracy of voice-recognition. These are ergonomic "human factors" issues, not "quality" problems. Yet these kinds of pleasability issues are now dominating today's JDP "quality" ratings.

2014 Hyundai Elantra shows off new trim, engine in LA

Hyundai has issued a mid-cycle refresh for all three body styles of its popular Elantra compact at the 2013 LA Auto Show. As mid-cycle refreshes go, this is a fairly comprehensive one, with some sweeping changes beyond the typical new head- and taillights. The big news is a new 2.0-liter engine and a Sport trim group.
The new 2.0 will only be available on the Elantra Sport, and it pumps out 173 horsepower and 154 pound-feet of torque. While those aren't exactly Bugatti Veyron-beating numbers, they still represent healthy 25-hp and 23 lb-ft increases over the 1.8-liter engine, and the new output figures are enough to position the Elantra near the top of its class. Other tweaks for the Sport include a mildly retuned suspension with a larger front sway bar and slightly stiffened springs, along with revised programming for the electric power steering.
There are a number of other changes and tweaks that we detailed in last night's story. Since then, we've snapped some images of both the Coupe and Sedan on the floor of the LA Auto Show, and we now have a full press release which gives a comprehensive list of what's new for the 2014 Elantra. Check it out below, then let us know what you think in Comments.