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Hyundai to offer new shopping service with money-back guarantee

The internet has made purchasing a car easier than ever before. There are dozens of websites, including Autoblog, that have apps and search tools to help find and compare new car prices. Still, the idea of actually walking into a dealership to deal with haggling, trade-ins, financing and paperwork still seems daunting. Starting soon, Hyundai will be streamlining much of that process with its new Shopper Assurance program. The new service helps knock out much of the legwork before you even step into a dealer. There's even a money-back guarantee. With Shopper Assurance, potential customers can search Hyundai inventory with "market prices" listed. That price includes the car's MSRP minus incentives and other dealer discounts. Most of the paperwork for the purchase can be done online. This includes valuing a trade-in, applying for financing, checking credit scores and calculating payments. Test drives can be scheduled online and can be done anywhere, including a customer's home or office. The most interesting part of the new service is the three-day money back guarantee. If for some reason a customer isn't satisfied, they can return the car for full refund. That said, there are a couple of caveats. The car must have fewer than 300 miles on the odometer since purchase and a dealer must inspect the car for damage or wear. The new service will launch later this year in Miami, Orlando, Dallas and Houston and will roll out in 2018 nationwide. Related Video:

2019 Hyundai Veloster Turbo gets new performance parts at SEMA

Hyundai is planning a line of aftermarket performance parts being developed for the 2019 Veloster Turbo sport coupe and, it says, other sporty models. New accessory parts include a high-performance K&N high-flow air filter, Borla axle-back exhaust systems, a B&M sport shift kit, Eibach springs and anti-roll bars, and lightweight, performance alloy wheels. Hyundai is putting its stamp of approval on the parts, saying it validated them all and adding that the components do not invalidate the automaker's various warranties, including its 10-year, 100,000-mile limited powertrain warranty. The parts will be sold through Hyundai dealers. The 2019 Veloster Turbo gets a new multi-link suspension, replacing a torsion-beam configuration, plus aluminum suspension parts to save on weight and sharpen handling dynamics. The base Veloster, which starts at $19,385 including destination charge, is powered by a 2.0-liter four-cylinder engine that makes 148 horsepower and 132 pound-feet of torque. Higher trim levels get a turbocharged 1.6-liter four-cylinder that puts out 201 hp and 195 lb-ft. Hyundai says it will continue to expand aftermarket performance offerings for models like the Veloster Turbo, Elantra Sport and Elantra GT Sport. Related Video: Featured Gallery Hyundai Veloster Turbo Customs and Performance Parts: SEMA 2018 View 10 Photos Related Gallery Hyundai Veloster Turbo performance parts SEMA Image Credit: Live photos copyright 2018 Drew Phillips / Autoblog.com Aftermarket SEMA Show Hyundai Coupe Hatchback Performance hyundai veloster turbo 3-door

We visit Hyundai's Nurburgring test center

Understanding the achievement and the message of Hyundai Motor Group having a European Technical Center at the Nurburgring might be easier if we look at what Hyundai has done in the US. In 1985 Hyundai Motor America set up shop in California. The first car sold here was the 1986 Excel, a rebodied Mitsubishi Mirage with a Hyundai interior treatment. This was the first Mirage, which also served as the Chrysler Colt in hatchback form and circled back as the Mitsubishi Precis so Mitsu could get around Japanese automakers' voluntary export quotas of the time. The Excel made such an impression on reviewers and buyers that in Car and Driver's 1986 review they wrote that "'astounding' is not too strong word" to describe the company's progress, and said, "Our guess is that Hyundai will be a major force in the US car market almost from the moment it opens its doors." Hyundai sold 168,882 Excels in the US in its first year, back when the Ford F-Series led all comers with 544,969 sales. That's what happened. The company sold 168,882 Excels in the US in its first year, back when the Ford F-Series led all comers with 544,969 sales, the Chevrolet Celebrity came second of all vehicles with 408,946 sales, the Honda Accord seventh with 325,004 sales. The Excel sold even better the following year, and the year after that. Three years on, buyers began to discover that one of the things the Excel did best was disintegrate. It's been called "fantastically crappy," Popular Mechanics would later say the Excel "deserved to fail," and they decomposed so thoroughly that you'll have a hard time finding one in any junkyard. Buyers got so allergic to the Flying H badge that sales declined for ten consecutive years. By 1999, when Hyundai's model range was four times larger than it had been in 1986 – Accent, Elantra, Sonata, Tiburon – the brand sold just 90,217 cars in the US. Two important things happened around that nadir. In 1998, as a way of reassuring potential customers, Hyundai became the first automaker to introduce a 10-year, 100,000-mile warranty. In 1999, Mong-Koo Chung became the CEO of Hyundai Motor Company, promoted from 11 years as CEO of Hyundai Motor Service, a role that put him in charge of global warranty claims. Having spent all those years of his life wading through that carnage, he swore when he took the top spot that he'd get the situation fixed. In 2014 the JD Power Initial Quality Survey ranked Hyundai the leading non-premium brand.