2003 Hyundai Santa Fe *no Reserve* on 2040-cars

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Car buyers are paying big money for technology they don't use

J.D. Power released the results of its Tech Experience Index study that measures "how much owners like [in-car] technologies and how many problems they experience with them." Among the study's findings, automakers are loading vehicles with more software and digital experiences that owners claim they never learn how to use or decide they don't need. For example, owners report to J.D. Power that gesture controls, like those used by BMW (spinning a finger, for instance, can raise or lower the audio volume), don't improve the overall ownership experience. In fact, gesture controls received the lowest overall satisfaction score in the study for a second consecutive year. In another example, the study found that 61% of owners claim never having used "in-vehicle digital market technology," while 51% of respondents said they didn't need it. Driver/passenger communication technology was another sore point with users, with 52% saying they have never used the technology, and 40% of those saying they have no need for it. (10 Features owners say they want, and 7 they really don't). Conversely, some technologies are well received by owners. For American owners, rear-view cameras and so-called "ground view" cameras were among the top three desired technologies. We assume that "ground view" is a surround-view or 360-degree camera system. The one-pedal driving possible in a number of EV's with adjustable regen braking also scored very high marks and few claimed issues.  While it could be argued that owners who don't want to use a specific piece of technology should just avoid using it, the reality is that all of these unused features add cost to the final price of any vehicle. Considering that the average transaction price of a new vehicle hit a record $45,031 in September of 2021, controlling spiraling costs is a big deal. J.D. Power's survey results found that dealerships can play a big role in explaining new technology to buyers. Scores for some technologies like trailer assistance received higher scores from owners who received training from their dealers. Unfortunately, 71% of owners say they were taught how to use tech from outside sources whereas only 30% learned from a dealer. The results of this study are the product of responses from 110,827 owners of current model-year vehicles that J.D. Power surveyed after 90 days of ownership from February through July 2021.

Next Hyundai Genesis caught shooting through the snow... with all-wheel drive?

Hyundai is still working on getting its next-generation Genesis sedan ready for production, and while these spy shots don't reveal much more of the car's new design than what we saw back in December, our spy photographer did manage to catch an important detail being added to the big sedan. In addition to its rumored 10-speed automatic transmission, it looks like the new Genesis could get an all-wheel drive system based on a sticker in the rear window that says "4WD AT." This would make sense, too, as the car was caught testing in snowy and icy Northern Sweden.
Another new element of the car visible in these pictures is our first look at the car with its LED headlights illuminated giving the front end a more upscale and dynamic look. In terms of its overall appearance, the new Genesis is expected to take some design elements from the HCD-14 Genesis Concept that Hyundai revealed last month at the Detroit Auto Show. There is still no official word, though, as to when we may see the new Genesis unveiled.

Hyundai recalls 883k Sonatas over detaching shift cable

There are plenty of things that can go wrong in a car, some more vital than others. Automakers try their best to make sure they don't, but things slip through, like the shift cables on the Hyundai Sonata.
Hyundai and the National Highway Traffic Safety Administration have found that, on 883,000 units of the MY2011-2014 Sonata manufactured between December 11, 2009, and May 29, 2014, the shift cable in the transmission is prone to detach from the shift lever. As a result, the gear indicated and the gear engaged might not match, which could set the vehicle in motion unexpectedly. Worse than that, the Park position might not engage altogether, and without the hand brake pulled, that could lead the car to roll away without warning.
In an entirely separate recall affecting a much smaller number of 2015 Sonatas, Hyundai has found that the front brake calipers could fracture. This second recall affects a relatively small 5,650 units manufactured between April 25 and June 16, 2014.