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This is the Genesis I've been waiting for
Tue, Feb 16 2016In November Hyundai finally confirmed everyone's years long suspicion and announced the creation of its own global luxury brand, naming it the obvious choice, Genesis. The press release revealed a few important details, the biggest probably being that six models will be under the new brand by 2020. We can already account for at least two of these models as newly branded Equus and Genesis sedan models (possibly the coupe as a third) but we are left wondering for the rest. There is a strong argument for the Azera, as it was recently cut from Hyundai's line-up and the obvious choice of bringing in some ever important crossover models, especially while remembering the Veracruz experiment. The newly minted luxury name adds another player to an ever crowded high-end market, but a growing one, where there is room for deviation from the pack. Can Hyundai fill that niche and crack a historically expensive market to enter? I think so. Part of the Genesis plan is in crafting a proper luxury buying environment, what it calls its "hassle-free customer experience." It is unclear if this will mean fixed market pricing and no-negotiating terms but we can certainly draw that conclusion. As much as consumers claim they don't want to hassle, past attempts at fixed pricing have had mixed results. Though, with the emergence of Tesla as a real luxury contender using that kind of pricing model, maybe it's something thats time has finally come. When Hyundai introduced the Equus to the American market they placed an emphasis on the customer experience, requesting that each Equus qualified Hyundai dealership assign an "Equus Champion" to specifically handle all Equus inquires and follow a meticulously designed sales process. This salesperson had to take extra online training and pass multiple choice tests to maintain their position to sell Equus. Hyundai knows that customers buying a $60,000 vehicle expect a different experience than those buying a $30,000 one. The former group is more in tune to the concierge experience, a complete envelopment of the buyers attention and needs. Hyundai achieved this with personal on call attention from the Equus Champion, who went so far as picking up the customers vehicle well after purchase, dropping off a Genesis sedan loaner, and taking care of the entire vehicle service process (included free of charge of course) without barely any customer involvement.
Hyundai releases series of KDM Genesis videos
Thu, 12 Dec 2013We had plenty of nice things to say about the sleek, new Hyundai Genesis Sedan when we drove the Korean domestic market version late last month. And while we're still waiting to find out just when the new rear-driver will arrive in the US market, Hyundai's home-market operations have released a series of videos on the new sedan.
Now, unfortunately, all the videos are in Korean. While we haven't the foggiest idea of what they're actually saying, the eight videos in the series give a great look at the new Genesis Sedan in motion, as well as showing off some of the development process behind the newest member of the Hyundai family.
We've embedded all eight videos below for your viewing pleasure. Have a look below.
Hyundai celebrates selling one-millionth Santa Fe
Fri, 02 Aug 2013Hyundai celebrated a milestone yesterday when it sold the one-millionth Santa Fe crossover, which was the Korean automaker's first-and-only SUV when it was introduced in 2000. Hyundai credits the Santa Fe as being a key factor to the company's growth and success in the US, but it didn't describe the one-millionth Santa Fe or say where it was sold.
Before Hyundai introduced the crossover, which has been offered in short- and long-wheelbase versions from the start, it was primarily known for making inexpensive economy cars. Today the majority of Santa Fes are produced at its factory in West Point, Georgia, though they were previously made at the Hyundai Motor Manufacturing plant in Montgomery, Alabama. Today the Alabama plant makes Sonata and Elantra sedans. Hyundai says it will produce nearly 500,000 vehicles in the US this year, and will sell a total of 700,000 vehicles here.
Check out the press release below, for more details.